Get matched with top sump pump repair or replacers in Mount Vernon, IL

"I had a sump pump installed (fall 2022), along with drainage channels and a moisture barrier in one of corner of my basement. The sump pump has a battery backup system too. Install was done very professionally. They worked with me to finance the project through a 0% loan which was a nice feature. There was an issue in spring of 2023. They came promptly, diagnosed a bad pump and replaced free of charge. Recently the pump alarm kept going off intermittently. Got a repair tech scheduled to come out same week. He found a issue with how the alarm was placed and replaced that part. Both times that I had issues, thetechs were very knowledgeable and informed me further about how the system works. I would highly recommend this company for water issues."

"Within an hour of contacting him, Patrick came to my condo unit for FREE to evaluate the sump pump system.  Another plumber had previously given a rather incomprehensible quote based on his own past work on the building. Patrick was able to explain the other contractor's quote and clearly explain what type of system was in each unit (a point that had not previously been made completely clear).
Within 15 minutes of evaluating the actual sump pump and the other contractor's quote, Patrick was able to provide an apples to apples quote, a quote for an upgraded maintenance free system (an upgrade the condo board is considering), and a quote for a long term money saving option that would create a continuity of sump pumps across the building and a easy of care and continued maintenance at a more reasonable price.
If it was completely up to me, I wouldn't bother hassling with trying to get two other quotes to appease the condo board policy. I would hire McDonagh & Sons.
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"I am not sure that I go what I wanted. My basement floor is unfinished, and it has a crack in it, so I assumed they  would repair it like the way they repair a crack in a wall, and they didn't. They poured in a crack filler, which runs about 13 Dollars at Home Depot. I don't think it was worth 149 Dollars for a crack filler, and he was here less than 20 minutes. The crack has been filled, but it wasn't what I wanted, and before he did that, he said he would look at the basement and there were 3 cracks but he offered to repair the one on the floor. He could have chosen to repair the crack in the wall for 149 Dollars."

"Technicians came on time, very efficient and immediately diagnosed the problem, that the drain pump was not working right, and replaced it in no time. Tested our washer and it fixed the problem."

"Tried to get a qoute, but they said he would give a qoute after arriving! Qoute too high he started to leave but did not replace clean-out cover! When I informed him I was too old to replace cover and concrete block! I could see he was angry! Later when doing laundry, notice water coming out of clean-out area! Now I will have to get somebody to fix it for me!"

"AHS is ok. They cover repairs of most everything under the roof of your house. The companies that contract with them are not always the best. You call AHS with the issue, they send a fax to the repair company and give you the contact info. If they don't contact you within 24 hours, you call them. Sometimes they answer, sometimes they don't. When they arrive (usually three days or so later), they service the item. if it has issues within the 90 days, you call AHS again, they are sent out with no charge. If the serviceman decides the unit is unrepairable, AHS will allow you to choose a replacement from their listing (usually not as good as what you have) they will install and remove your old item, or give you wholesale amount to buy and install your own. Prices vary on what you want covered and what you want the copay to be, plus where you live. For me it is 49.99 per month with a 75.00 time of service order. You can have more than one item serviced at the same time under the same fee. If you have a SEAR product the repair guys are great. Not that wild about the other ones they send out. But it is a big savings compared to calling someone on your own. The cost of service is only the 75.00 copay."

"They completed the repair and identified an additional crack that needed attention, which required a small additional cost."

We pride our company on reliability, great communication, integrity, and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your particular task or project. We look forwards to earning your business! Book with us online or feel free to give us a call today!

Helitech Waterproofing & Foundation Repair, has been doing business in the area for years. Our professionalism, integrity, and attention to detail, is what sets us apart from the rest. Give us a call today!