Get matched with top tankless water heater installers in New Albany, OH

"Our 23 year old water heater finally bit the dust yesterday. I put in a request for quotes through Angieâ s List/Home Advisor and within 10 minutes Andy from Still Waters is calling me back. He was able to give me a quote over the phone just by texting him a few pictures of the old water heater. He was able to come out the same day (Saturday) to make the replacement. Andy was extremely professional and efficient. The overall cost was very fair, especially for being an emergency call on a Saturday. Because it was the weekend he had to purchase the water heater at one of the big box stores (Home Depot). When he unboxed the heater it had a dent on the side of the unit, which was no fault of his. Andy immediately let me know of the dent and explained that it was simply cosmetic and posed no problem to operation/function of the heater. He said that he would be happy to either discount the cost of the heater or take it back to the Home Depot. I decided to take the discount and keep the dented heater. I really appreciate Andy being up front about the dent and giving me options as the customer. Within just a few hours he had the old unit out and the brand new water heater installed. We now have hot water again! I will definitely be using Still Waters Plumbing again for any future plumbing needs."

"It went very well but he hasn’t come back to remove the old water heater which is still in the basement on the floor beside the new one. It has been several months since he did the job."

"Excellent experience from start to finish. Eco Plumbers was by far the most responsive of the three companies we contacted, which was great given that our old hot water heater was no longer working. One company said they could come out in a week to take a look -- Eco Plumbers was out to the house within an hour or so of talking with them and our new tankless water heater was installed the same day. Sales and installation people were all great -- very professional, knowledgeable, and competent. Derek, the lead installer, was especially good and took time to explain everything to me and answer all my questions."

"The installation took two days and went very well"

"water heater installed; completely clogged pipe replaced."

"Keith had came out and figured out the problem with the well within 24 of me calling him and came out and installed a well pump the same week. We got clean water and was back to normal!"

"This was a over-time job, since they were booked up during normal hours and we were completely without hot water. One of their guys came out the next day on Saturday morning. Very professional, showed up when they said they would and called ahead to let us know they were on their way. Replaced the hot the tank with a new one. Our old one was 18 years old, so made sense to replace it. They let us know the thermo-couple on the old one could be replaced, but probably would not be worth the cost given the age and condition of the tank and copper lines attached (much corrosion). I agreed. Job was completed in a few hours, done professionally and up to code. They removed a make-shift concrete dam around the old tank and installed a new pan under the new tank along with new copper lines to/from the tank. They cleaned up and took the old tank away."

"We set an appointment and Mr Rooter rep arrived on time.  He asked several questions about my plumbing and if there had been recent plumbing work.  There had been recent plumbing work as our bathroom was being remodeled. However the construction supervisor told me nothing was done by the plumber that would cause such a problem.
He then examined by hot water heater and pipes in the basement. He called his supervisor and then asked to see where the plumbing work had been done. We went to the bathroom which was still under remodeling and he looked at the shower area pipes and told me there was my problem. There were no "hot" or "cold" handles installed yet (only screws were visible) but both hot and cold water were "on", so there was hot water flowing to that pipe. He explained that hot/warm water was then traveling to the next spigot that was opened. 
He suggested I turn screws "off" with a screw driver for the  hot & cold water, and since he did not perform any service there would be no charge. I followed his direction and that solved the problem."

"Ask for Craig. His official title is VP of Operations, but I think he needs a new job title: Miracle Worker. We had a highly-rated provider in this field spend two hours with the chandelier, only to tell us the wiring was bad and we'd have to run a new, external wire along the ceiling and wall. It took Craig twenty minutes to properly diagnose the problem--and fix it! We've had lots of people look at the bathroom fixture and no one could figure out how the cover came off. Craig figured it out. We're going to be taking the fixture to our new location and we're going to have Craig install it. He's very pleasant to work with.
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"Nick was very helpful and knowledgeable. He worked quickly and fixed the water heater in almost no time, and explained the issue thoroughly. An excellent experience."