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"Professional; responsive; quality work. Even came back to replace the window (plastic v. A metal clasp on the window) and add dirt around the exterior."

"They scheduled to come in March, they showed to the scheduled to do the installation that seemed to go okay. So, that was the week of March 21st on Saturday. And when they finished the job but nobody came to check anything when the entire order of the sliding casing for the locks were detached from the door and turns out that it was missing some bunch of screws when they came back on Monday. I had two different people to speak with over the weekend, but I never heard anything else. I even sent emails and photos to the company over the weekend but nobody responded and this whole thing. It was over a month a month now and it was still not resolved. It is very difficult to lock and unlocked the door which also makes my kids being annoyed with it. On weekend, someone answered the phone and told me that someone will come but nobody really came to resolved this."

"Sales man was very late with no courtesy call to let us know what was going on. Salesman over promised on 'paint ready' resizing only to find out after the install that they're not finishers and cannot meet this expectation, though it's in my contract that way. I've now had to pay a drywall finisher to complete this work that Window Nation was paid to do. We have marble sills throughout the house. With enlarging 4 windows, that also means I need 4 larger sills. These sills are no where close to matching the existing sills. This should have been mentioned by sales and perhaps we would have purchased all new sills to match. Now I have 2 new and 1 old in the same room - it doesnt look good! A window was completely left off the order, was to be added but have never heard back. A bathroom window was installed with regular glass, should have been privacy glass. This was pointed out upon install. Again, no status update. Installers accidentally dropped something down the staircase damagingmy banister - that hasn't been resolved. I've worked with the Install Manager until he just cant do anything more. I've had a conversation with the Customer Fulfillment Manager but she's never gotten back to me. Install of the size for size replacement windows was fast and the installers were great! Very polite, courteous, mindful of me working while they were in my home, answered all of my questions. If only replacing size for size windows, Window Nation is fine. If doing anything additional, I would not recommend them! This install was for 13 windows, 4 of which were enlargements. Project started on May 21. As of today, July 7, still incomplete."

"Wonderful company. Fair pricing, honesty, and great service. A bit of a wait to get windows, but they are custom made, so it was worth it. Had several companies give us quotes, Rosati was the winner. Best of all, low pressure sales, they are straightforward and honest."

"We had some wind damage a couple years ago and we hired Ed and his team to do the replacement. They did a great job then and the price, quality of work, responsiveness and professionalism was excellent. Two weeks ago we had some minor wind damage (one piece of siding came loose) and I contacted Ed and his team to do the repair. Ed came out, provided a free inspection and even was courteous enough to offer the repair free of charge. The repair was completed this week and once again was great work. If we have any additional siding projects in the future, New Look is who I will be calling. Definitely would recommend New Look to any and all who have a siding job."

"The work went great"

"Joel was super fast to respond, and very responsive when I needed to move the visit to another day. When they came out, they were both very nice, and explained what was going on and what needed to be done, while also providing options. I have multiple other projects around the house that are out of my capabilities, so I plan to have Joel do much more for us in the future. Highly recommended!"

"BDJ was wonderful. Quick response, and high quality work. I was absolutely delighted with their work, and look forward to working with them again in the future."

"I found a picture of a sunroom that was my dream room, windows everywhere and curved wood beams. We found a little Scandinavian fireplace to go in a corner and still have room for all of our windows. The woodworking is outstanding the travertine floors are great but the beams are the highlight of the room and everyone’s favorite. Trent is very accommodating, willing to find solutions and an excellent craftsman."