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"The project went well. There were some leaks after the initial installation, but these were fixed before any damage was done to the ceiling and wood flooring."

"I have been a Palmer customer for 5 or 6 years at least. My experience with the front office and the technicians has always been great. We have always been on automatic oil fill and we have never had an issue. My most recent experience was today - we needed a service and a replacement part. The technician was very polite, experienced, knowledgeable and respectful of our time (David). He also had a more junior team member with him (Domenic) who was very respectful as well. I continue to be impressed with Palmer and will remain a customer for the foreseeable future!"

"It went very well. They had a good price. They got everything done in one day. The workers were very polite and respectful in my property. I highly recommend them to all."

"Talked to Matt the owner one very hot Sunday in June when my A/Cs were not working. I had my regular folks tell me it was shot and had a leak. Matt sent his team out on Monday and the A/Cs were up and running in about 40 minutes. There was no leak. They worked beautifully all summer. My neighbor's went out this year - her unit was about 5 years older than mine. I gave her NextGenAire's contact info and she just replaced her unit. She is very happy with the price and service."

At Cool Air, we take great pride in our experience, expertise, quality and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety and quality, regardless of how large or small the job.

"It went well. We will use his services again, if necessary."

"This was among the best experiences I have had with any third-party contractor, period. We did an expensive central A/C replacement. Seashore Comfort was knowledgeable, responsive, professional and technically proficient. We needed a 20-year old A/C unit replaced. I called four area HVAC specialists and almost didn't call Seashore because they had relatively few online reviews (although the ones they did have were positive). Turns out the company was started relatively recently by a veteran tech and his wife, who worked locally for a couple of decades. Every aspect of this project was impressive - from the front-office communication to the quoting process to the technical description of what are options were to the quality and craftsmanship of the install. Furthermore, I _almost_ went with a different quote from the local "giant" and that would have been a huge mistake. It took quite a bit of technical research and education on my part but what that company was proposing would not have been the best choice of solution for our application. That would have been a costly, long-term mistake. So, in short, this is a scrappy young company with the all the benefit of experience of a much older company. Proceed without reservation."

"I had a written estimate within 24 hours of my initial phone call to them for a complete HVAC replacement. The estimator arrived on time and made a point of first listening to what I thought I needed and what I wanted to get from my new system. He then gathered details of what was existing and came up with a proposal based on what was needed as well as my concerns. the installers were on time, they cleaned up extremely well when finished and the equipment looked great. They made a follow up call after a few day's to make sure all went well and asked if I had any concerns or issue. I did not. In my own job I manage 15 installers and technicians and I know very well what good customer service is. George's delivered by all measures and I would readily recommend them to anyone."

"He came in had a look around found out I needed a new furnace and gave me a fair price.then when he came back to replace the furnace he did quality work.Next time I need anything hvac related I’m going to call J&R"

"Don is by far the best contractor with whom we have ever worked. We have a history of bad experiences with other contractors over the years in NH, particularly around communication—not showing up when they say that would, not hearing anything for days, not returning calls, and having the final steps drawn out for extended periods. Don, on the other hand, was very calm, reliable (very important for me), competent and accommodating during the stress of living with construction for several weeks while trying also to maintain COVID isolation. Under these conditions, we could not have asked for a better, more organized or competent contractor. He always followed through, kept us informed when issues arose, and was easy to communicate with, as the project extended for several weeks. Don scheduled his time so that he could focus on our project and get it done according to the plan. He worked with us around delays that were not his fault—at one point we had to quarantine when our grandson was exposed, and twice the granite countertops we ordered were broken delaying the final installation. Although these were not Don’s fault, he went out of his way to minimize the delay when the work would be finalized. Don and his crew were quiet, cleaned up after each day, easy to communicate with and competent. Don also accommodated a couple of small, extra projects that emerged as we saw what the new addition would look like. I cannot recommend Handyman911 high enough. We are already planning to have him back for some other work when we return to NH next summer."