Get matched with top drain line breakage camera locaters in North Waterboro, ME

"Very professional and prompt. Real experts at drain problems."

"Very good. Seth quickly found the problem, got the leak resolved (shut off that a previous plumber missed). The cassette (internal mechanism) was replaced and new handle installed. Thank you!"

"Marcus came over the day after I requested the quotes (quotes requested Sunday, he came Monday.) He assessed the situation and explained options and pricing. He very willingly attempted the lower cost option first, even though we had doubts it would work. He told if it did not work and we had to go to the higher cost option, I would only be charged for that, not both. We did have to go to that option and he was able to clear the clog from my sewer line. He then inspected with a camera and showed me that there were several roots intruding on the line. He recommended repeating the process with a nozzle designed to remove these. He did not have that on his truck, so another visit was scheduled for today with a different tech. This was also successful and it was clear from the camera inspection at the end that the roots were gone. I was expected a horrible mess from this process, and was very happy that both operations were completed with minimal additional sludge in my basement."

"very pleased with the work that was done. New dishwasher was slightly larger then the old one. Plumber made sure it fit square and true. Also fixed the drain that was leaking. I would use them again."

"Anthony was very professional and new what he was doing, he was very prompt and personable. I am giving out the company info to many people,. Anthony cleared drains that 2 other companies could not clear, he also made some other things that will help us in the future. If I could rate a !0 plus I would. Great Company."

"Great! Will hire again next time"

"Chuck immediately answered my call into business, I provided a description of the issue and tried to explain the location of leak. After my several attempts to send a picture, Chuck called back and assured me that wherever and whatever the issue was they could resolve it. Zach and Rich (if I remember right) were dispatched from another job at at the house in less than an hour and the leak was resolved professionally. Good customer service and workmanship. Would call upon them again!"

"Called cry septic and management with a plumbing emergency and troy responded immediately. Troy and the men he brought were prompt, efficient and friendly. They came out on a Sunday to clear a main drain. Before any work was done they consulted with me and had the job done quickly. Troy took the time to explain what was going on and followed through to make sure everything was still working properly. I will definitely be using them again for future projects and services and I have recommended cry septic and management to quite a few people."

"Installation included sending technician out ahead of install to make template & verify precise information for accurate quotation.  Easy to work with and installers were very conscientious about noise and dirt.
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"They showed up on time and kept busy until the job was done, took all day, which was fine. However, all of the brand new copper and water filtration system we had just paid for in the prior work done a week before, had all been taken down, which is fine but Ward Water took all of the brand new copper piping and kept it, which I hadn't realized until they were gone. What also struck me as odd, was when they finished, I was out front waiting for my daughter to get off the school bus. They packed up and drove from the back yard into the front where I was standing. I thought they were going to stop and explain what they did, how to maintain this system, what type of salt and soda ash to buy, better yet, how I even mix the solution to pour into the softener system so I don't accidently poison or harm my family, as we drink, cook and bathe with it. No, they kept on driving away, so I thought maybe they had to run and get a part at the store and they would be back but no, that was it. In the meantime, my mother had made the check out to Ward Water for payment before talking to me, so that was that. When I went down stairs, I was shocked to find that everyt hing we had just paid for the week prior was 1, taken down but 2, gone from the house. Then I see a big bin of salt connected to this very hard to understand computer system, a bucket of soda ash next to it, and an empty bucket marked with a sharpie stating "fill line" I had to read the manuals they left a million times and had to figure out on my own how to mix the solution, I assumed where they marked " fill line " was how much water to use and they marked the soda ash cup, so I assumed that was how much to use for the water bucket. They left the empty bag to the salt, my guess was that was going to tell me what salt to purchase but left no advice on where to buy these things, no spare filters for the filtration, but the work we paid for the week before, that plumber showed us how to use everything, stocked us up with spare filters, showed us all work performed etc.. Ward Water just did the work, explained nothing, left us guessing what their sharpie comments were about, took all of our new copper piping and replaced it with plastic flimsy piping, took our new water filtration system we just paid for as well, left nothing that we paid for the week before. I would have kept that copper piping in case of future breaks, leaks, repairs etc..And, it should have been up to us to either hold on to the new filtration system we had just paid for the week prior or sell it to help pay for what Ward Water did. I was very disappointed that they took our materials that we paid for but also, didn't take 5 minutes to at least tell me what they did, show me how to mix the solution, use the computer, where to buy more materials, or ask me if I wanted to keep MY copper or water filtration system, as it was obvious that they were all brand new and then to replace all the copper with plastic was very disappointing. My mother paid a pretty penny for the work they performed but we were left reading the manuals, which are so hard to understand and guessing and learning as we went. Overall, I wouldn't recommend Ward Water unless you will be down in your basement right over their shoulders the whole time. Thanks
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