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"Service was done well and timely"

"Very knowledgeable plumber. Willing to do beyond what is needed to accomplish task ( removal of water softening system) Very fair pricing."

Since 1986 Fontaine Mechanical Plumbing, Heating & Cooling has specialized in providing and maintaining quality plumbing, heating and air conditioning services for residential and commercial customers in the Bristol and surrounding areas

"Honestly, we cannot say enough good things about Drainage Pros. They are professional, competitively priced, trustworthy, and - most importantly - excellent at what they do.
We moved into a 1920s home with major drainage problems. Four of the six original underground drains that collected water from the downspouts were nonfunctional. Our home also sat low on the property, and when it rained water flowed across our driveway, over the patio, and into our basement by seeping over the foundation. It looked like a small river coming toward our home and disappearing underneath.
AJ responded quickly to our initial inquiry and met with us on site to discuss the project. He listened carefully to our observations while assessing the driveway, patio, and grounds before sending us a detailed proposal the next day. The proposal listed several different stages and options, which we continued to discuss with him at every step of the project. AJ was always very  knowledgeable, communicative, and professional, responding to our many questions and concerns thoroughly and patiently (even when we asked the same question multiple times). Ultimately, Drainage Pros stood by their original proposal, working within budget, and they even guaranteed their work (although we don?t expect we?ll be needing the guarantee).
They tore out and had the old driveway re-graded and repaved, installed a channel drain behind part of the home, and laid pvc pipe along the entire perimeter to collect water from all six downspouts. They ran the pipe under two bluestone patios and walkways, all of which they reset carefully. They connected the pipe to our main sewer line, which required six foot plus excavations. Lastly, they reseeded the lawn (which returned nicely), and basically restored the grounds to their original condition. The paving company they coordinated with was also excellent, and they worked hard at communicating with each other to ensure that the project was completed to our satisfaction.
Personally, what I most appreciated about working with Drainage Pros is that AJ did not trouble us with all of the things that could possibly go wrong while performing such a major job like excavating and tapping into the main sewer line. He simply assured us calmly and professionally that he and his team could do the job, and they did. Perfectly.
We had previously discussed the job with a completely different (and also highly rated) contractor who appeared flustered by our drainage issues and, after charging us >$1,000 for an assessment and cleaning, was unable to offer us a written proposal or estimate without further ?diagnostics?. Do not waste your time and money, like we did. Just hire Drainage Pros, and they will get the job done.
We now have absolutely NO DRAINAGE ISSUES and strangely even look forward to when it rains so we can see how beautifully the water flows down the driveway, into the drains, and away from the house. If you are on this site searching for a drainage specialist, perhaps you can appreciate this.

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"They were timely, clean, worked great with the water company, professional, price was fair. Very nice and very genuine."

"Extremely well! Troy is very detailed oriented, so he makes sure not to cut corners. Before we found Troy, we had other box store installers refuse to take up the old laminate, while acknowledging the likelihood of bumps and bubbles without pulling up. Troy didn't flinch! He knew it was best to remove the old stuff and start with new sub-flooring, even if it meant the job would be more difficult for him. Troy finished in a timely fashion, and it's beautiful...no bumps or bubbles!"

"High prices. But, very knowledgeable and professional. Was able to undo the wrong done by a former plumber."

"Mike and the Plumbing Heros have been great to me! I’ve had bad experiences with many plumbers and contractors but Mike is extremely responsive, reliable, and skilled. He’s installed a backup sump pump/battery and snaked my renter’s shower. In addition, I’ve texted/called him many times with questions and he never hesitated to answer. I highly recommend!"

"Tony and his crew saved us! Tony returned my call for consultation and repair need and came with his crew in a timely manner. They diagnosed the problem carefully and ordered the pump we needed and replaced the damaged one before the Christmas holiday. We were very grateful and really appreciated their professional manner at all times and their much needed experience. I highly recommend this company to anyone!"

"I rated them B for responsiveness because the first time I called I was told they would call back and they did not. As you would expect the price was too high. They ended up tightening a union of pipes and testing to see if it leaked. The first time it was tightened, it did leak and they went to replace the part. A second tech tightened it further, retested and it did not leak.Not sure why the first person didn't tighten further. So the question remains; is the problem solved. We will see when the heating season begins. The techs were young, personable and seemed knowledgeable and willing to answer all my questions. They spent over two hours here, some of it waiting to get the heating up for testing. Had a $50.00 coupon or the cost would have been over $400."