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"Took all day and unit still not fixed. Had a lot of bad parts from Lennox. Very friendly and knowledgeable guy."

"I had to find emergency service for my furnace because it stopped working. I contacted several places trying to get help because it was extremely cold. Dad's was even booked up and Dan was doing his best to see if he could rearrange things on his schedule to come help me and my kids. Unfortunately, he was too booked and unable to come out that day. I continued trying to find assistance for at least sometime that week and was struggling to even receive a call back from anyone that day. The next morning I thought I would have to start the whole process over trying to find service but to my luck, Dan from Dad's called me to check and see if I was able to find anyone to help me out. I told him I still hadn't found anyone yet and was worried I was going to end up with frozen pipes if I didn't figure it out soon because it was so cold. Dan rearranged the schedule and had someone come out and to service our furnace that day. We found out what we were pretty sure we already knew, the whole system needed replaced because it was 20 years old. Dan got his crew right on top of things and helped us get a brand new system put in on the coldest day of the year. On top of that, he helped out by making it more affordable and doing it in phases so it was financially easier on us to get it all replaced and installed. We now have the whole system installed and I couldn't be happier with all the great customer service and quick installation of the system. He even called to check on the system after installation of the heater about 6 weeks later. When the company's name is Dad's you can only hope you are treated like family and Dan was very honest up front and fair about everything from beginning to end. He made sure my family was safe and comfortable just like a dad would do. I would definitely use this company again and recommend them."