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"We had two great guys from West Shore, Weston and Dylan, come to install a new front door in April 2025. First of all, they were great to work with—pleasant, professional, friendly—just great to work with. They made sure my husband and I both knew what to expect as they worked on the door and encouraged us to ask questions as need be. They also worked well together and did amazing work on our project. It was very sturdy, worked well and looked incredible. Weston and Dylan were so supportive of the bold color choice we made, yellow, and said they thought it looked really good. They meant it too. They were great as neighbors came by to see the new door too! Everyone really liked it! Good PR for the company. All in all we couldn’t ask for two more capable, professional, and friendly guys to spend the morning with! Thanks so much Weston and Dylan! We love our new beautiful, windowed door from West Shore!! We will highly recommend you. "

"Great work and professional"

"Beware of what you're paying for with Neerings. Paying $500 for a $30 thermocouple that takes less than 10 minutes to install just doesn't seem ethical to me. I know this because I had this same thermocouple replaced last year by Neerings and I put up stink last year when they charged me $500 for work that took about 5 minutes and a $10-$30 standard thermocouple. I work with Neurologist every day who are dealing with serious health issues and they may get paid between $175 hr to $300 hr. I have other examples but this is the most recent. The single star is for the service people and customer service agent, they do know what they're doing and are kind representatives. This said, who ever is responsible for Neering's pricing is without shame and gouging people without regard."

"friendly great service did work on time"

"Get a more detailed explanation of the billing process. I would have it more broken down. Instead of here this is how much you owe. He used other contractors which I didn't know who was paid what."

"I couldn’t be happier with the service I received! They swapped out our broken old water heater for a high-quality tankless model (worth around $3k) and didn’t even ask for half down upfront. They also relocated my current water softener to its proper spot (the last company had installed it wrong), set up my Aquasana filtration system with UV light and installed new valves under my sinks. They handled everything from start to finish: purchasing all the materials themselves (including the water heater, pex pipe, fittings, wood, screws, and more), completing the install of the new one, they even hauled away the old one and made sure everything was working perfectly before even mentioning payment. In fact, they let me use it for three full days before I had to reach out to ask how to pay them! 🤯 I was thinking it was impossible to find a company that truly cares about the quality of their work and their customer’s experience anymore and every contractor only cared about rushing to collect a half down check to not show back up. I’ve been through absolute h*** with every contractor I’ve ever hired. When my water heater went out I was absolutely terrified to hire another one. Finally for once, I felt like they wanted me to actually enjoy and use what I paid for. That kind of professionalism and pride in workmanship is impossible to find these days. I would highly recommend them to anyone looking for reliable, honest, and top-quality service."

"I would like to preface this review with two things: 1. 5 star offers a discount on their work if you leave a good review, be weary of what you read on here. 2. We have had this company complete both a kitchen and a bath remodel. The issues I will bring up were consistent with both of these jobs. During both of our remodels, the biggest complaints I had were communication and quality. Two big components that a company should really pride themselves on if they cared about their customer base. Communication for our projects failed at almost every step of the way. The conversations had between us and the salesman were great, and then almost every single interaction that was not only had between us and the company but the company within themselves was comically poor. Some examples include: 1. Being told we would have a project manager come to our house prior to the project to check out our attic for structural questions (no one ever came before they started knocking down walls) 2. There were days workers would show up when we didn't know they were coming and not show up on days we were told they were supposed to be there. Not to mention the tile workers who had their truck parked outside our house from 8-5 but stayed in there late and left early to smoke. 3. Several unanswered/not returned calls and texts from the project managers. The only time the office reached out to tell us about something? When the bill was "due" even though our project wasn't complete yet. 4. Our salesman saying a project would take 3 weeks when in reality, it's been 3.5 months and there are still issues. 5. Anytime we asked the current workers what the plan was for the next day or really anything, they NEVER knew. They didn't know who was going to be working, they didn't know when, and they didn't know on what. 6. Several of the workers telling us point blank that their fellow workers screwed up and did things wrong. Good thing we caught it I guess? 7. Tile was about to be installed until I noticed it was not the right time, and the workers had no idea and they didn't know what tile they were actually supposed to put down or in what pattern. Then tile had to be ordered, delaying us even further. 8. The list goes on and on. It's as though no one in the company ever talks to each other, or their customer, and we're left trying to put the pieces together. Secondly, their quality of work is not worth what you pay, not even close. There has not been a single thing that they've done that we haven't had to ask them to fix or redo. This adds time to the project, financial strain on us as customers, and not to mention the stress of constantly acting as a project manager. We have had MAJOR things need to be redone (I'm talking walls needing to be taken apart and rebuilt, cabinet and ceiling painting, relocating outlets, and an ENTIRE SHOWER FLOOR), as well as other things (paint chipped walls, bad putty jobs, grout crumbling, paint splattered inside and outside the house and on and on) and all of it was because no one from their team cares enough to do it right the first time. The pictures I will include show *finished* products that they think are appropriate to leave as a job well done. Not only that, but just this last time when pointing out that the glass they had "special ordered" was actually measured wrong and therefore our shower door is crooked, I was told that my "OCD will just have to live with it." This company is not worth your time or effort. I would never recommend them to anyone."

"He delivered an excellent performance on fixing my ice maker and while he was here he scheduled another appointment to fix another problem I had. He was very professional and very reasonably priced. I will recommend him to everyone I know!!!"

"Not well at all"