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Responsible and on time

"Excellent service, very fast response to my request for service, picked up laptop, diagnosed issues. Initially thought it was an OS update issue but the hard drive had failed along with other components (including 'CPU). Because other components were involved, a new solid state hard drive was put into a laptop with a working processor - same type CPU as in the failed unit. The laptop was repaired and returned in less than a week. This company picked up and dropped off the laptop (driving from Huntsville, AL (about 60-70 minutes)-- great service in this covid environment. I would recommend this company to my family./friends and will use again."

"They were great, they're service were fine."

"Everything was perfect. Personnel were friendly, on time, professional and concerned about me, my home and the job. Everything was great. Everybody involved asked if I had any questions or concerns."

"The service tech was very punctual and friendly. He was very professional and you could tell he knew what he was doing. I would recommend them highly.
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The pressure washing was complete and thorough.  It was neither rushed nor haphazard.  Inclement weather required that Mike stand down for several days, but at the first opportunity he and his crew of five experienced painters arrived on the job.  This rather surprised me because on five different house painting occasions (here and elsewhere) one painter and his assistant took several days, even weeks to do the job. This large crew began and completed the job in one day. One day!

Anyway, this crew of five immediately fell to, with some painting door trim, some painting window trim, some painting the tall wooden chimney and the others on the house proper.  I can think of several words to describe these craftsmen.  They all were personable, neat, workman-like, courteous, and appeared to be having fun.  In a word they were gentlemen.

A note about our house.  It is a pseudo log cabin common in this area of the North Carolina mountains.  The logs consist of rectangular 6"x12" pine painted grey and separated by a 3" white "plastic" chinking material.  This repetitive separation of colors made their job difficult and slow.  Use of painter's tape was inappropriate so every color separation had to be accomplished by hand... and this was done magnificently. Their thoroughness can be illustrated by their treatment of the chinking.  Since its original application in the late 90's it had never been painted.  So imagine our surprise when Mike and the crew painted the chinking with a brilliant white concrete stain. Made it look like new, added hours to their job and beauty to our home.

I called Mike for an estimate and he responded promptly. Since I am wheelchair-bound my son went over what we needed. Not only did this estimate include the work, but all paint and all other materials. After reviewing the job an estimate was provided the same day.  It was several hundreds of dollars cheaper than the next lowest estimate. Incidentally, door weather stripping was repairable and paintable, however Mike chose to replace it with new.  This was not included in his original estimate, but he refused to accept additional compensation. He stuck to his initial estimate--to the penny.

After accepting  the estimate we were placed on Mikes work schedule. He called before arriving for pressure washing and painting As stated rainy weather delayed painting, but this was a necessary delay.  There is no complaint about responsiveness or punctuality.  Mike responded promptly and came when he said he would. Can't ask for better than that.

As to quality of work, it is superb.  I am unable to view the entire house, but three highly critical individuals have gone over  every square foot.  These are my wife, my son and his wife.  All were extremely pleased.  And believe me, if my wife and daughter-in-law aren't happy, no one is happy. They found no fault with anything.  No trampled flowers.  No missed spots.  No sloppy work.. And very important,  a complete and proper clean up. My wife says that the crew seemed to do their best to please and that the house looks better than it did when new.

In short, these guys were complete professionals.  Mike  showed his trustworthiness and I would feel no qualms about referring him to anyone. We have nothing but compliments for Mike's Painting and Pressure Washing.

Dr. Bart Purvis

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"By the time the service rep was contacted and he called us, we had purchased the part and repaired the air conditioner unit ourselves. We had hire the service company to do a complete service on the unit on June 23,2022. I would recommend Freedom Heating and Air to anyone needing service. They were very professional and did a thorough job. They explained what they were doing from beginning to end. We were shown pictures of before and after as they did the work. We will use them again if it becomes necessary."

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"Before removing or cleaning anything we would set up a 3200 cfm air scrubber on the outside of the building tied into one of
the foundation vents to create a negative pressure in the crawl space. This will keep dust, mold and odors from traveling
upstairs and harming tenants. Next all the crawl space vents will be sealed using foam board and expanding foam. All visible
floor penetrations such as holes where wires and pipes extend through the sub floor will also be sealed. Once everything is
sealed and a negative pressure has been created we will begin the project. The project would start with a deep cleaning of the
crawl space area. All debris would be removed including old vapor barrier, trash, large rocks, old pipes, etc.
All insulation will be removed. It will be bagged and hauled away all in same day.
$645.00
Mold will be cleaned from the wooden surfaces in the worst affected area by using the swipe method. Using a shop towel
(heavy duty paper towel) all wood surfaces will be swiped, the towel will be folded then swiped again untill all mold particles are
removed, never rubed into the surface. The cleaning solution ''Advanced Cleaning Solution'' made by Anabec. After thoroughly
cleaning the affected wood surfaces we will apply ''mold control''. Concrobium Mold Control effectively eliminates and prevents
mold with no bleach, ammonia or VOCs. Concrobium works as it dries by crushing the mold spores at the roots and leaving
behind an invisible antimicrobial barrier to prevent future mold growth. This will be applied by use of a fogger. The fogger
guarantees every square inch is covered.
$535.00
Install new r-19 insulation. Use insulation brackets to hold insulation tight to the subfloor. All subfloor area will be covered.
$1,125.00
Install new 6 mil reinforced white vapor barrier covering 100 % of the soil. All seams will be taped with heavy duty poly tape.
The vapor barrier will extend 12-14'' up the foundation walls and attached with mechanical fastners. Provide a remote
hygrometer. Using this you can monitor the conditions in the crawlspace without having to go down there.
$975.00
Subtotal $3,280.00
Discount $300.00
Total $2,980.00

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"They have excellent product if you're going to use your basement for storage or have frequent access to it. For my situation with the crawl space, the product was overkill. I had to wait for them, they just came out about 2 weeks ago, I think they came out the same day as the Carolina Air Care who I ended up going with. I got a great look at the product that they would use and for a different situation if you have the money, it would definitely be a great product for a different walk-in or something that was going to get frequent usage, but for a basic crawl space was way more product than we needed, for $5000 more for that product. I wouldn't use them but I would recommend them to someone that have that circumstance."