Get matched with top water heater repair or service pros in Palo Alto, CA

"Water Heater Masters were top-notch! I called on a Saturday afternoon - they were available 9am Sunday morning to come and inspect and quote. They only had one guy working that day, but scheduled me for Monday morning between 8 and 9. At 8:15am I got a call with an ETA of 8:45, which was a really nice touch! Despite telling me it would take an entire day to install, they were done by 1pm. They also found some creative ways to do the install to avoid drilling through my stucco (for the exhaust vent and for the condensate run-off). Very professional and clean-looking install. These guys may not always be the cheapest around, and they recommended a top-of-the-line heater (which is what I really wanted anyway), but I'd much rather pay a little extra for that level of service and support. Thank you!"

"Did a $59 consult only. Turned out the cost of repairing the old heater was almost as much as a new one, so we got a new one, and handled the install ourselves. Luis B was great, knowledgeable, friendly, didn't try to upcharge just to sell a heater, which we appreciated. Gave us an honest evaluation, several options, and was right on time. I will say, though, that the company failed to call me when he was on his way... not a big deal. All in all a good experience."

"Call in the morning, visit that afternoon with quote, installation next day. They didn't have our model in stock, so we got an upgrade to the next larger water heater at no additional cost. Installer was very knowledgable and friendly."

"Work was fantastic! The team was efficient and organized. Showed up on time and did three days of work in two days. The work was to trench and redo my water line from street to house. Flawless finish. Best of all - very friendly, you can ask questions, get answers and understand the work better with such an amazing team. I would and will hire again in the future."

"Steve was timely and quick with replacing my water heater and was very responsive when I messaged him. He also provided great suggestions and options for my water heater replacement and streamlined the bayren rebates process for me. Provided services at a very fair price compared to other plumbing services. 10/10 would go to him for future plumbing issues."

"I posted a review earlier and I need to revise it . The work done was for a standard water heater , not a tankless water heater"

"The first visit lead to cleaning the area around the heater and burners and checking the thermocouple. Sadly that seemed to make it worse. Less than a week later No hot water for over 30 hours till the second technician replaced the thermocouple. All is perfect now. No charge for the second visit. The next step, if needed will be a tankless and their quote looks a bit steep. But I am really hoping I won’t need to go that far."

"The complete process from the quote, to scheduling, to the installation of the tankless water heater was excellent. It only took one week from quoting through the completion of the job. The installation was completed in one day. The team was cordial and professional. Furthermore, the price was competitive. I would strongly recommend Super Brothers for your plumbing jobs."

"Has been out several times for different reasons. Used camera to view into #3 sewer line for possible root damage to pipe and to check for cracked or broken pipe. Jaime was able to take a photo of the problem area for future reference. Not always prompt- does show up and completes job efficiently. I will use Fantastic Rooter Plumbing again."

"Replaced a filing water heater. The work was excellent. My water heater was basically blocked in by the incoming water and gas pipes, but the two-person team managed to remove the old heater, replace pipes as necessary, and get everything working again. Gave up-front pricing including permit inspection. Super professional crew."