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"job was completed satisfactorily."

"They did a fabulous job and was very professional."

"Better Water Heater installed our tankless water heater incorrectly, creating a significant safety hazard for our tenant, an African American family of 5 with 3 small children. After a contractor from AHS reviewed the installation, they confirmed multiple issues, including code violations and fire risks. Major Problems with the Installation: Unsafe placement in a closet - The condensate has no proper drainage, which could lead to mold, rust, and fire hazards. Improper use of an evaporator pan - This pan is not intended for water heaters, creating a fire risk in an enclosed space. Oversized unit for our home - The Rinnai RU160iN is designed for larger homes. It's far too big for our 1-bed, 1-bath house, making it inefficient. Insufficient gas line - According to AHS, the gas line is too small to support this oversized unit, which could lead to gas flow issues or even pose a fire hazard. The city won't allow this installation to pass inspection because the gas line doesn't meet the required capacity. Permit/code violations - The installation was done without a permit and violates multiple building codes. When we confronted the company, they insisted their work was done correctly. Their "solution"? If we wanted the job to be done legally, we would have to pay for both the permit, their time working with inspectors, and additional costs to fix their mistakes--$995 for a bigger gas line to support the oversized unit. On top of that, they quoted us $585 for permit costs, even though the city building department told us the permit fee is only $150. Bottom Line: If you want a safe, legal, and code-compliant installation, DO NOT trust Better Water Heater. They cut corners, refuse accountability, and expect customers to pay extra to fix their mistakes."

"My partner and I have had the pleasure of working with Dan, David and the hardworking crew at LB Construction & Remodeling for our what is now an extensive home restoration and renovation project. I cannot express how thrilled I am with the results thus far. From start to finish, their team demonstrated an unparalleled level of knowledge, speed, and attentiveness that truly exceeded my expectations. Truthfully, I didn’t know where to begin with my project, so I was very happy when Angi.com recommended LB. Dan responded quickly and was able to meet me at the house and walk the entire site with me. I had recently purchased my house and it needed extensive repair from years of water damage, including repair and replacement of the wood framing, installation of proper drainage, and foundation work. What truly set Dan and team at LB Construction & Remodeling apart was their willingness to help me hash out the details and various plans for our projects. Dan and David patiently worked with me to explore different options, providing valuable insights and recommendations based on their extensive experience, such as navigating permitting, advising on order of operation. This collaborative approach made me the decision-making process easier and less stressful as I had never done anything like this before. The speed at which LB Construction & Remodeling worked on my projects was truly impressive. They efficiently managed their time without compromising on the quality of their work. Every step of the way, it was evident that they were dedicated to completing the project promptly, ensuring minimal disruption to my daily life. Not to mention their attention to detail and commitment to quality craftsmanship were evident in every aspect of the projects, particularly with the reframing and painting. One of the standout qualities of LB Construction & Remodeling is their exceptional attentiveness. Dan consistently paid close attention to my needs and concerns, making me feel valued as a client. An example of this was when I communicated how I wanted the trim around the windows to look, both inside and out. I sent Dan pictures to illustrate what I was expecting, and he listened to me, verified specifics of my ideas, and walked me through how they would be able to achieve the look easily. Their work was seamless and they captured my vision perfectly. Right from the get-go we felt a sense of trust with Dan and team and that really helped make this entire process enjoyable. I wholeheartedly recommend LB Construction and Remodeling to anyone seeking a trustworthy and skilled team for their home improvement needs. I am eager to continue our other home projects with LB Construction & Remodeling in 2024."

"Very professional team. Was easy to schedule time for a walkthrough for a quote, and the quote was provided in a timely manner as well. Work was on time and well done. Will hire them again for future projects!"

"I couldn’t be happier with my new bathroom! The work was completed on time, with excellent attention to detail. The team was professional and easy to work with—I highly recommend them!"

"Fernando was quick to replace the valve."

"⭐ 1 Star – Unsafe, Unlicensed, and Untrustworthy Contractor I hired Fernando Soto / 360FSC Inc. for an ADU and home extension in Millbrae, and it has been one of the most stressful and costly experiences I’ve ever gone through. From the start, Soto relied on unlicensed workers for critical trades. Electrical work was unsafe and failed inspection — indoor panels were installed outside, wires were left unsecured, and essential safety breakers were missing. Plumbing was just as bad: instead of replacing the pipes as I requested on day one, his crew tied old cast iron, clay, and PVC together, even forcing larger pipes into smaller ones. This caused sewage leaks and backups. Independent inspections later confirmed major issues: Flooring – failed inspection and needs to be completely redone. Foundation – the new extension has already sunk by about 3.5 inches, creating serious structural risks. On top of that, the project stalled for months after May 19th, billing was vague, and Soto even threatened to rip out work I had already paid for. He hides behind a P.O. Box in Belmont instead of a real address, which says a lot about accountability. This contractor cuts corners, uses unlicensed trades, and leaves unsafe work behind. Do not make the mistake I did — avoid Fernando Soto and 360FSC Inc. One more red flag: a glowing “review” on this page was written by Rachel G — who is actually tied to his business. That tells you everything about how much weight to give positive reviews here."

"The plumbing technicians came out as promised to assess the leak. They were both very courteous and kind and assessed the damage. I am giving three stars because they estimated the cost to be almost 250% higher than what the actual cost was to fix the issue. I am sure there are customers out there that would just accept any bid however, please get multiple beds for these projects, especially when working with this company as they will inflate the cost to take advantage of the situation. I ended up only paying for the $79 estimate."