
Serving Pesotum, IL and surrounding areas
In business since 2006
Free estimates
Emergency services offered
"Kelly Chapman was recommended to me by Shane Moseley of Custom Home Updates, who is doing the larger remodel job. Kelly was also recommended to me by a co-worker.
The initial visit to look at the job happened quickly, and I received a verbal estimate that I was happy with. Kelly thought the gas pipe was another water pipe, because the material is not normally used for gas. This is an old house though, and the surprises are many.
Kelly said his office would contact me to schedule the job, but no one called, so I called the office, got a machine which did state that I'd reached Ameriplumb, left a message, and waited. I didn't get a return call, so I tried again a couple weeks later (I wasn't in a hurry). Same deal -- machine, message, no response. It was getting closer to my vacation, and I wanted to get it done before I left, so then I tried e-mailing through Angie's List. That worked like a charm. Kelly and one of his staff apologized profusely for not getting back to me, and the job was scheduled.
Kelly showed up an hour early (not sure if that was another miscommunication or if I just wrote down the wrong time), and did the work.He did cut that gas pipe thinking it was water. I suppose that could have gone horribly wrong, but he managed to get the gas shut off and bled out the pipes. Old house surprise! I don't think he'll ever make that mistake again.
The pipes were cut back and capped and the drain pipe and vent coupled, and it all looks great. The final total was less than the estimate."























