Get matched with top central a/c service or repairers in Petersburg, KY

"Did a great job. They had to repair some unknown problems"

"Jared was extremely helpful, knowledgeable, and friendly. He serviced Our HVAC, outlined any potential repairs/replacements, explained them thoroughly, and was generally a very pleasant person to interact with."

"Clarkâ s Home Services installed a completely new HVAC for us. They were extremely knowledgeable, efficient, and provided excellent customer service. We would highly recommend them to anyone!!!"

"Excellent service, very fast response to my request for service, picked up laptop, diagnosed issues. Initially thought it was an OS update issue but the hard drive had failed along with other components (including 'CPU). Because other components were involved, a new solid state hard drive was put into a laptop with a working processor - same type CPU as in the failed unit. The laptop was repaired and returned in less than a week. This company picked up and dropped off the laptop (driving from Huntsville, AL (about 60-70 minutes)-- great service in this covid environment. I would recommend this company to my family./friends and will use again."

"Their services straightened up my drain and completely fixed my problem without having to dig up my floor. He used a jet wash high pressure water spray wash that cleaned out the interior drain.  He also sent a camera down the sewer line to check and see the rest of the drain. In addition, he gave me the advice on what to do with the sewer line and I thought that was nice of him to do that."

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Hi Tech gave an estimate over the phone and explained what would be included as part of cleaning furnace duct work.  Included in the price was to also clean the dryer vent while they were here.  They cut a hole in the bottom of the furnace, hooked up a large machine and began the duct cleaning.  They went around to each vent and cleaned them.  They also deodorized the vents. They put a cover over the hole in the furnace once they completed the work.

 It took quite awhile and so I spent the time working on the computer while they were here.  It went well and it was obvious that a cleaning was needed due to the amount of dirt extracted.  I noticed an improvement in the smell of the air and generally less dust but there wasn't as much change in the amount of dust in the house as I had hoped there would be. 

All in all I was content with the job even though the cost seemed rather high.  A former employee of theirs referred me to them and so I felt I could trust them. 

However, 3 months later when my dryer needed service, the technician told me that my dryer vent was clogged and not enough air was getting sucked out the dryer vent because it had not been cleaned in a long time.  He explained that the vent goes up into the attic and then to the outside.   I called Hi Tech because I didn't remember seeing the Hi Tech technicians go into the attic to clean the dryer vent when they were here as promised but at the time, I didn't think to ask them about it until after they had already left.  Hi Tech said that dryer vent cleaning was not written on my invoice and, therefore, they have no record of promising to clean the vent and so they did not clean it.  They refused to come back and clean the vent unless I paid an additional $140 which was about $20 more than their competitors charge.  I didn't think that was fair so I went with the competitor on the dryer vent cleaning. 

Maybe I should have stood by and watched more closely everything their technicians did.  Maybe I should have double checked the receipt they gave me.  Maybe I should have remembered to ask about the dryer vent cleaning before they left.  Lesson learned but the fact is, we had a verbal agreement over the phone of what would be included and it wasn't done.  I think they should have honored that verbal agreement or at least given me a discount on coming back out to clean the dryer vent.  Since they didn't, I probably won't use them in the future. 

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"Ronnie was very knowledgeable about our A/C system. He was able to diagnose the problem within minutes of arriving. Ronnie gave us several options on repairing or replacing our unit. No high pressure just facts. We will definitely use him again. Polite and very helpful"

"Overall went very well, same difficulty finding place but live in rural area without cell service. Very polite & courtesy. Kept us informed of progress."

"On 7-29-2021 I put a post out on my local FB Community Page. Dan Sizemore with Jacobs Mechanical responded to my post and direct messaged me via FB Messenger. The fan on my external AC unit was not engaging and the temperature in my home had reached a stuffy 81 degrees. My fiancé and I have an eleven month old daughter who is in a Spica cast (essential a body cast from her chest to her toes) so it is critical to keep her cool. We had to camp her out in our basement the night before in her pack and play instead of her bedroom due to the rising temperature and her tendency to sweat. I was unable to call the office to set the appointment because I was on a four hour conference call I couldn't break away from. Using the unconventional methods of scheduling between FB Messenger and work emails Dan was able to coordinate his technician to arrive within minutes of when my conference call ended. Aaron, The Jacobs Mechanical technician showed up, assessed my problem and dove into fixing it. He was extremely thorough, explained what he was doing, showed me why it was failing and once maintenance was completed and he verified everything was functional and back together, left without a trace of ever being at my home. The effort made my Dan and his team to shift their appointments around due to my unique situation and prioritize my request on top of his teams professionalism and cleanliness has made Jacobs Mechanical my preferred HVAC Contractor. Jacobs mechanical epitomizes professionalism, cleanliness, product knowledge and most importantly they show up on time and are eager to get the job done and get you back on track. I would urge anyone who is having any HVAC issues to reach out to Jacobs and speak to Dan."

"Our HVAC system was 24 years old when Steve assessed our needs and listened to what we were looking for in a new HVAC system. His recommendations, costs, warranty, and commitment for any follow up services, were exactly what we were looking for! We spoke with several satisfied customers and were absolutely convinced to go with Tri State Mechanical Consultants and Steve! Steve was very patient with me as I asked dozens of questions while he installed our new systems. To this day, Steve will call to see if I have any questions or issues. I highly recommend this company and Steve!"