Get matched with top water heater installers and replacers in Pittsboro, NC

"In a word, fantastic. In a process that took over a year for me to concede that it was truly time to replace our old unit, ductwork and all, I began using this company to service the old unit and another, downstairs unit. Beginning this business relationship with the maintenance and service, I became more and more impressed with how this company does its business on a day to day basis. A few weeks ago, it was obvious that we needed to replace the old system, so I contacted Mr. Robert Deese to give me some preliminary information on the specifications of various systems. Then, we (my wife and I) invited Mr. Deese to visit our home to assess what would fit our needs. I'm a retired Army Sergeant Major, and I'm picky about all the details of a business decision...and I prepared an entire sheet of questions to ask Mr. Deese before he arrived. Well, Mr. Deese answered them all. In fact, I probably asked the same questions three different ways...and Mr. Deese answered them all. Then, I asked him even more questions about their install crews and how they go about doing their business inside our home. I will tell you that Mr. Deese, the install crews, and everyone associated with this company are awesome. The crew took apart our old "dinosaur" of a unit in our upstairs attic and installed this beautiful, new 18 SEER Trane system in less than two days. I was astounded. Plus, these are some of the nicest folks that I've ever done business with. Superb, and highly professional. All of them. The unit itself is very, very quiet when it runs. Outside, it sits on a sturdy base, and I never hear it when it comes on. The bottom line is that there is a reason that this company sits atop the Angie's List rankings with overwhelming numbers of folks who are satisfied customers. Lastly, I thank Mr. Deese for setting everything up - and I thank the installers Eric, Tony, and Edgar for a job well done. Much appreciation! Anyone can contact me if they need me to explain, further, what a great company this is. Cape Fear Air Conditioning and Heating is this area's best in my humble opinion!"

"I felt extremely cared for by the whole company. They were clear with what they were able to do, what the problems were, etc.. I was given an extreme amount of attention and I was so impressed with the work that I ended up going ahead and having them replace my hot water heater because I could trust that it was going to be done right."

"Excellent experience with Modern Plumbing of the Triangle! I had an unexpected water heater emergency over the weekend, and Master Plumber Mike Calkins, was responsive, thorough in diagnosing the issue, and prompt in scheduling service. He completed the installation the very next day with exceptional workmanship. He was professional, patient in answering my many questions, and he did not try to up sell unnecessary services or products. His pricing was reasonable and he cleaned up the area thoroughly after the service was completed. I would absolutely hire him again and I wholeheartedly recommend him without reservation. If you have water heater or any plumbing needs, consider Modern Plumbing of the Triangle - you will not be disappointed!"

"Removed old hot water tank and replaced it with a tankless hot water heater. Work was done in crawl space with less than six feet height available in work area. All done in a few hours last September. It's now the following August (11 months or so later). Everything seems to be working okay. Workmen were polite, professional, timely, focused on the job, carried away all the old parts and cleaned up well---we were quite pleased with the whole process."

"They recommended other services that would be needed in the future and tips to keep the water heater operational"

"The professionalism of the service provider was great. The price for the installation services was atrocious. I was charged nearly $1800.00, most of it going to installation fees. Examples: To replace a $10.00 diverter valve which took 15 minutes, the installation fee ~$245.00. The fans cost around $300.00. The installation charge over $800.00. The hose bib cost ~$6.00, installation fee was $290.00. Future customers should be aware of these excessively high installation fees."

"Frank Alexander is one of the best HVAC service people we have ever used. Our upstairs unit had been limping along for a couple of years, and he knew that we didn't have the funds to replace it right now so he has come out every May or June and serviced each unit and added Freon to the upstairs unit. <br /> Frank was on time, personable, professional, and quick. He tells us exactly what is needed and gives us a couple of options so we can pick what we can afford. We trust Frank's assessment of the situation every time and appreciate that he gives us more than one option so we can make the best decision for our situation. <br />"

"I was having issues with my gas hot water heater not staying lit. Josh worked hard on the problem all day and tried a number of parts. Unfortunately none of the parts he had worked, calling the manufacturer of my hot water heater he was able to track down the correct part. He was not able to finish the repair that day due to the part being ordered. I was kept up to date by Michelle and she called everyday to update me on the status of the part. Once the part came in Josh came back and installed the new part along with cleaning up the burner and vents. He was able to get it lit and stuck around to make sure it stayed on. He let me know how to keep the area clean so it would stay lit. I just felt like this was great customer service and would call JD Service again for any plumbing or heating issues."

"Dennis and Dwayne are awesome people. Detail-oriented, patient, good fellas. They did a bang-up job installing a new tankless water heater. Dwayne is heckin strong. Dennis is wicked smart. Pretty sure these guys build nuclear-powered space rockets for fun on the weekend. Check em out."

"Chris and his assistant today, Robert, were professional, courteous, and honest. I scheduled them to change out water supply lines on 5 toilets in our new home. Chris assured me that the lines installed were of high quality and did not need to be changed out. I have plans to install a water monitoring system and will definitely use Cape Fear (requesting Chris, of course) for the job. I highly recommend Chris and by association, Cape Fear!"