Get matched with top sewer main install, replace or repairers in Ponderosa, NM

"*Update from story below. I upped the rating I gave them because the owner of the company called me up personally and apologized and their insurance company took care of all the clean up and restoration. The owner is a stand up guy at least and made things right. I dont know if the two employees that messed up this job still work there so I did not recommend the company until I would have that information. Here is the original story... *I needed a company with a jetter to unclog drain. When I called on Friday, they quoted $150 for 2 hours for 2 people, if it goes over 2 hours, $75 more an hour. Made appt. for Monday. They call me Monday morning before coming out, they made a mistake, it is going to be $380-$400 for 2 hours and 2 people. The guy gets here around 10am. He hands me a quote on an iPads going to be $590 for hours and 2 people. (bait and switch?). We settle on $450 :( . Second guy does not get there for about another 1/2 hour. They started jetting around 10:50 when sewage water comes up out of the drain by the fridge. They did nothing to suck it up. They stopped the jetting and watched my wife and I try to mop up gallons of sewage water with one mop and bucket while trying to save furniture boxes, etc. I called my son to bring my wet/dry vac from across town because a mop and bucket would not cut it. They continued to do nothing to help. I was about done sucking up the major parts of water when the 1st guy comes to me (about 1.5 hours of when he got there) and says it is gong to be another hour and if I want cleaning, it is going to now cost almost $800. By then I had a company called ******** ******** there with cleaning/disinfect/sanitizing machines ready to clean. I replied on paying for the cleaning. So they started jetting again (without helping clean or suck up the mess they made) and it unclogged within a couple of minutes while I stood there and sucked out the sewage from the source. Unclogged and done. Everything is a mess. After he tells me the bill with his iPad and says it is $590, I ask him if he was going to clean and charge me for it, how was he going to suck up 25-30 gallons of sewage water... He then says We have a wet/dry vac in the van. I then tell him. You mean to tell me that you could have sucked this sewage water out at the source when you were jetting preventing all this mess. He mumbled something under his mask and then lowered the bill to $450 plus tax. I have called a restoration company (walls, vanities, etc... are going to have to come out, claims it may cost thousands of dollars). I had to call a carpet company to come an clean and sanitize. Bottom line, if these two employees of this company had done their job and used their equipment to suck out the sewage at the source, this negligence caused by their company could have been avoided. Its been 2 days since this happened and no one from their company has reached out to us to help with this clean up or mess. We have all this on video and we are seeking legal advice at this point. My advice for everyone out there would be to steer clear from this company."

"Title: Exceptional, trustworthy plumbing — highly recommended Galactic Mechanical & Plumbing exceeded every expectation. After a frustrating runaround with other companies, Jordan drove up from Albuquerque to Santa Fe, waived the trip charge, and quickly diagnosed that I only needed a faucet fixture (not a full sink). He went to Home Depot, installed the new fixture, fixed a few other small issues, and left everything working — all billed fairly for one hour of labor. Jordan was professional, efficient, and honest; Megan in the office was courteous and helpful. As a longtime local with two homes, I’m already planning to use Galactic as my go-to plumber. Highly recommend them for reliable, respectful, and skilled service. Thank you, Jordan."

"I had another company out the night before and they failed to fix the drain and over-charged me for bad service. The next morning I called Strongbuilt and the customer service was excellent and Gilbert fixed the clogged sewer and carefully explained my options going forward. The fees were very reasonable."

"Sergio arrived punctually and analyzed the materials he would need for the repairs. He went to a local near-by hardware store and purchased the necessary sheet rock, which I paid for as it was an extra item. In order to get at the damage, he had to pull off a large 4x4 section of peg-board that itself had been torn. We discussed what might be done to replace,the peg-board but made no decision at that time. I left him to do the work, but when I returned, he had removed the peg-board so carefully that it could be remounted and used again, over the now completely repaired and re plastered damage! He also had spied a crack in the garage ceiling that I had overlooked, and repaired it with tape at his own initiative! Impressive work! I would call upon D&R again for this kind of repair. They also do other kinds of construction work, such as replacing cracked sidewalk or worn driveways."

"I have used these plumbers at least 10 times in the past 2 years and will use them again soon.
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"We had a backed up main sewer line at our house. Called All Out based on good reviews on Angie's List. They answered the phone promptly and set up a call for the following morning . Bo the technician called me and told me he was on his way to the house. Bo was able to clear the sewer line in a very professional manor in a short period of time. He explained the procedure to me and updated me through the process. I would highly recommend the company as well as Bo the technician. Thanks again"

"Mr Baeza did excellent work...investigated & found the leak from master shower...repaired it properly...he was very kind, courteous & professional...cleaned up area after he was done with the project...his price for the project was fair...I would highly recommend him to others who need plumbing repairs"

"They don't use the same contractor. You don't always get the best. It's cheaper for major repairs. They cover everything, parts, labor."

Hello, and welcome to Art's Plumbing and Heating & Cooling! We are a family-owned and operated air conditioning, furnace, plumbing and drain repair and installation company, and I would love for our team to have the opportunity to serve you! We take pride in offering the best customer service, the most technically trained service professionals and the friendliest team. EMERGENCY SERVICE AVAILABLE..

With over 20 years of experience, it is our expertise and detailed work that will leave you amazed! We take pride in our work, and will make sure that you are a satisfied client. We will fix whatever is wrong with your plumbing in a timely and efficient manner. So for ALL your plumbing needs, please call us today!