Get matched with top brick or stone siding: repairers or partially replacers in Portsmouth, VA

"They were very professional and knowledgeable of the service required. The price was fair and reasonable for the repair required."

"I've used them for years. I've used them for chimney repair and chimney cleaning."

"Chuck Hipp and his employee, Antonio, did a phenomenal job! The brick fireplace was sinking and the bricks were separating from the wall. After investigation Chuck determined that there were no footers under the fireplace. He installed new footers, supported the brick wall and reattached all the bricks and suggested the fireplace be covered with stucco and tiles to match the Spanish style of the house. The fireplace turned out beautifully and became the true focal point of the living room. The house was listed for sale and I know the beautiful stucco fireplace helped to sell the home quickly. We moved to our new 1948 house and discovered that the chimney needed to be rebuilt. I received a bid from A Step in Time chimney sweeps which was astronomical. I then consulted a structural engineer who confirmed the bid was outrageously high. He recommended a good brickmason be consulted. I found Chuck Hipp and Hipp Masonry Works on Angies List. Chuck investigated the problem and determined that the chimney needed to be torn down and rebuilt at the roof line and he was able utilize new bricks with old bricks to match the new chimney addition to the existing home and bottom half of the chimney. He asked me to drive around and take photos of chimneys I liked and he would duplicate it. I found a chimney on a beautiful older home and Chuck was able to duplicate it to suit my brick, Tudor home. It is gorgeous and best of all the fireplace can now be used for a beautiful wood fire. He then removed and replaced all the broken, damaged bricks throughout the exterior of the house using mainly old bricks salvaged room the chimney rebuild. Chuck and Antonio did incredible work and at half the price of the previous bid. Before they left they brought in topsoil to fill in any holes in our lawn due to the work and they used soil to regrade the back of the house which had been the cause of damage to lower bricks. They also repointed the front steps and remortered the boxes for the exterior porch lights which were hanging loose from the brick exterior. I will only call the HippMasonry Works for any brick work."

"Originally, we were scheduled to have our roof inspected on January 10, but due to an ice storm it was not actually inspected until January 24. The owner came out finding that the roof was in pretty good shape. However, some of the roof caps on the various ridge lines needed to be replaced. He also found that the sealant around the pipes coming through the roof had cracked and could be letting in water from either rain or snow. The Technician came out the next day and repaired everything. He also cleaned out the gutters which were long overdue to be cleaned."

"This was an incredibly difficult and extensive property renovation. The crews which completed the work are some of the best craftsmen and women that I have ever met. The crews are concerned with getting the job done; and if it was not done correctly, they would fix it....no questions asked. Pleasure to deal with this professional crew."

"Darren and his helper stopped by to provide an estimate to repair the roof shingles that had come up around the metal chimney for the gas furnace and prep/paint the metal chimney. After agreeing on the price, Darren and his helper were able to repair the shingles while they were here even though the weather was extremely hot. Darren returned in a couple of days as agreed when the weather turned cooler and prepared and painted the metal chimney. He did an excellent job and I was very satisfied.
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"The good:
- The people were friendly for the most part
- They did good work in some ways
- Their subcontractors did good work
- They gave us a quartz counter top "for free" for our desk
- They did a couple extra things without charging us
- Everything looks good (if you don't look too closely)
The bad:
- I did not like the communication in the beginning, but I hoped, based on the reviews they got, that they would do a good job. I was disappointed with a lot of things - see below.
- I had to prepare my own detailed cost estimate (based on their difficult to understand e-mails) and get them to let me know if my estimate was correct or not. They would only give me a lump sum price and very little detail on what I was getting.
- They seemed to have never worked with the Cabinet Factory before. It was almost impossible to get any information about the cabinets we bought prior to signing a contract. Neither Get It Done (GID) or the Cabinet Factory wanted to talk to us about them. In the beginning I asked for no fiberboard and ended up with lots of fiberboard. Also, GID apparently does not know what fiberboard is - they were trying to tell me the kick-boards were not fiberboard (they are). The cabinets seem pretty low quality although at the time I was told by the Cabinet Factory that the cabinets I was getting were good quality and approaching the cost of the high end cabinets. One of the sliders in the pantry broke right away because there was too much weight. I never had this problem with my previous cabinets.
- They used wax crayon as paint in many locations on the cabinets. This is bad because it is not intended as paint, it is sticky, and wipes off easily.
- They told me it would be $100 more per fixture (about $1000) for LED under cabinet lighting. I still don't understand why they say it costs that much more. The lights they installed get very hot.
- There was very little attention to detail. They were going to stop the peninsula cabinets about 6 inches short of the end of the floor tile. It would have looked really silly - fortunately, I caught it in time and got them to adjust it.
- They put two joints in my crown molding about 12 inches apart and did a poor job with the joints. It looks very bad.
- The painting of the walls was bad. They missed lots of areas and they wanted me to mark all the areas they missed for them.
- They did not plan out the closet desk and shelves well at all. I told them I wanted a shelf for a TV, and they gave me shelves that weren't wide enough. Then they rigged it to work after lots of discussion.
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"They were on time, professional and fast! The clean/inspect cost was $69.00. When they went up on roof they found that my handyman had put tar on crown (fire hazard) and mortar joints were missing causing damage inside the firebox. They took pictures to show me. We made an appointment for the next day, they were done in about a half hour. I could see the difference from the ground. VERY impressed. The cost was $550.00, but I got a 20% discount, so the cost was $440.00. Good Job Precision.
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"Everything went very well. They got everything in shape and did a good job. My daughter was very pleased with their work."

"The initial meeting went fine, the man who came out seemed very knowledgeable.  Once they began the work, they finished in a timely manner, although I did notice they hit concrete in one of the locations they were trying to dig.  When I came home after they were done (I had left the final check with my daughter to take care of - mistake), I noticed the 'repairs' to the bricks were extremely sloppy:  completely different color mortar, etc.  There was a lot going on at the moment so I did not contact them right away, and then I procrastinated further since some time had already gone by and this was cosmetic, but when I finally did contact them, I was told their brick person had been fired and they would fix the problem, and he would call back the next day.  He did not call, so I sent pictures a few days later and my husband called a month or two later, but they never contacted us.  Later I found out that they had not submitted the final inspection report to the county by the deadline so things could be properly closed out, but since I did have a copy, I was able to send that in.  By the way, the 'inspection' was based on a review of the 'drive logs.'  Now I have had additional cracks/sticking doors inside and I think there may be a new crack outside (I have not compared yet with my pictures taken earlier to verify it is new.)  I have not yet contacted them about this problem to see if they will respond.
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