Get matched with top water heater installers and replacers in Prides-crossing, MA

"My 16 year old State water heater broke down. I reached out to Ken as he was recommended by a friend of mine in the same neighborhood. Ken was very transparent about the process unlike the other providers who I reached out to who just wasted my time. First time replacing a water heater so got to learn a lot about the technicalities. Generally, everyone recommends to cross-reference the old model number to a new one so that the dimensions and specs match so that the new one can be installed in the same spot without having to do any more work like moving the vent outlet hole higher or lower plus any more pipe related works. However, there was a 1/4 inch height offset for my new one's vent outlet on the wall, since the old model and the name model recommended did not exactly match 1 to 1. The suppliers who sell you the water heater dont tell you that, and you only find that out if you try to go deep into the specs. Ken picked up my new water heater and confirmed about the dimensions with the supplier who failed to mention this offset to him. When he reached my home with the new model, I told him about the offset which i was not sure about and he again called and confirmed with the supplier who now said ya, there is a 1/4th inch offset. So we were very worried that time if the new one would even fit. But thanks to Ken and his son Ken, who talked to few people and confirmed that they could work with the offset and he installed the new model at my place. It took maybe a couple of more hours for him to install this but he and his son did a fantastic job. It is really hard to find transparent people these days. I am glad I went ahead with Ken for the job. I am highly satisfied and will definitely work with him in future. Highly recommend"

"We have had several Sila visits in recent months - all exceptional. VISIT 1: We had old pipes and valves that limited our dishwasher, so we had that replaced. While there, the Sila agent suggested we replace some of the attached lines and managed to streamline our hookups by removing some of the unneeded valves and connections no longer needed. VISIT 2: We similarly had a great visit and instal from David, who did a very beautiful install on our new water heater. He removed the broken unit, improved the connection design, put in improved valves and labelled each with a tag, then tagged other connections through the basement."

"The system was replaced very quickly and efficiently. Andy the service engineer answered all of my questions and helped me with rebates from Mass Save as well. The installation team came right on time and were done when expected and left no trace behind except for a newly installed furnace. The furnace is a Lennox and it performs very well"

"I called Viscarello Plumbing and Heating when I had a leaking water heater. Chris looked at the job and recommended a very efficient tankless water heater. I decided to make the investment. Chris and crew installed my tankless. Now, showers never run cold-hot water on demand. I use less water- warms water up so much quicker in my 110y/o house. In July, with tankless system running sinks, shower and washer, my gas bill was $20! I also really like the way the tankless was mounted on the wall. We gained more space without the old water heater in the way. Best of all- nice neat work, no leaks and no mess. Since then, Viscarello Plumbing has plumbed my new kitchen, laundry room, replaced old pipes and replaced radiator valves. Rates are average-but work is above average."

"Installed a new A/C system, replacing the old non functioning units. The job was done on time with no surprises. Customer service to set up the appointment was easy and a young man named Josh executed the job with no issue. He seemed to be very knowledgeable on his profession, showed up as expected and left nothing behind but a properly functioning system. Would absolutely recommend this company for their services."

"These guys are great. Water heater broke and was leaking all over the cellar. They replaced my water heater and had everything done within a couple of hours. Highly recommend them and I will definitely use them again."

"Replacement was urged by technician after routine inspection of heating system. Water heater wasn't part of the service but, tech checked it anyway. Nice enough of him to do that. After showing me his concern (legitimate) I asked for a quote to replace. Outrageously expensive considering cost of materials. Later learned techs are incentivized to sell service and parts. Dropped them as my go to plumbing and heating guys. Water heater still working 3years after urgent replacement was quoted"

"Snaked main sewage drain and solved the water backup issue"

At Maffei Plumbing and HVAC, LLC, we are committed to your comfort. With an experienced and qualified staff to provide quick service for any service needed. We can solve any problem with a friendly face. Give us a call for a free estimate.

"Quick reply and they were able to setup an appointment within the next week to service my unit. Different than other service providers there were no push to replace needless equipment or components to named brands that they cover. They installed a replacement I had and that saved me some money on the overall service. Only item that I'm not completely satisfied with is that I didn't get an invoice or receipt after payment or via email. Will use them again in the future for any service and annual checkups."