Bottle Free Water, LLC, prides itself on our superior customer service. We are committed to providing our customers the highest quality water treatment services and the cleanest water for your home and family.
"When service technicians arrived, we found out that the system I ordered was not complete. They helped me understand how to get the required parts and contact them for the installation. I was not charged a fee. Randy and Josh were fantastic. I am definitely calling when the parts arrive."
Jeffery K on March 2023
Bottle Free Water, LLC, prides itself on our superior customer service. We are committed to providing our customers the highest quality water treatment services and the cleanest water for your home and family.
"When service technicians arrived, we found out that the system I ordered was not complete. They helped me understand how to get the required parts and contact them for the installation. I was not charged a fee. Randy and Josh were fantastic. I am definitely calling when the parts arrive."
Jeffery K on March 2023
East Coast Water Quality NC, Inc. is here to help! We offer installs and repairs for water treatment and purification systems. We are based and have physical locations in Wilmington NC, Newport NC, Garner NC and most of VA. We represent over 25 Lowes & Multiple Costcos! Give our team a call today. We're looking forward to working with you!
East Coast Water Quality NC, Inc. is here to help! We offer installs and repairs for water treatment and purification systems. We are based and have physical locations in Wilmington NC, Newport NC, Garner NC and most of VA. We represent over 25 Lowes & Multiple Costcos! Give our team a call today. We're looking forward to working with you!
Trusted HVAC licensed company servicing the Raleigh Durham area for more than 40 years. We pride ourselves on taking care of our customers every heating and cooling need. We offer 24 hour service and offer same day service calls.
"Overpriced and lacking follow through. After spending $14,000 on a new unit, I have had 3 service calls in 3 months. Now when I call, I get the same response, â Iâ ll pass the request alongâ and have received no updated and meanwhile it is 84 degrees in my house."
Kyle G on August 2024
Trusted HVAC licensed company servicing the Raleigh Durham area for more than 40 years. We pride ourselves on taking care of our customers every heating and cooling need. We offer 24 hour service and offer same day service calls.
"Overpriced and lacking follow through. After spending $14,000 on a new unit, I have had 3 service calls in 3 months. Now when I call, I get the same response, â Iâ ll pass the request alongâ and have received no updated and meanwhile it is 84 degrees in my house."
Kyle G on August 2024
***We DO NOT offer repairs on EXISTING WATER SOFTENER or REVERSE OSMOSIS SYSTEMS, or provide maintenance and/or filter replaceable on any systems other than Maytag.*** We DO specialize in water softener and reverse osmosis installs. We offer a diverse range of services tailored to meet the unique needs of every customer. We take a personalized approach to each project. We work closely with our clients to understand their vision, preferences, and budgetary requirements. We strive to exceed expectations by delivering exceptional service, great quality work, and professionalism on every job. Read more below on all the services we offer and contact us with any questions or to schedule a free estimate today!
"Orca Blue was great. We decided to get a water filer and softener due to low ph in our well water. With Orca Blue we got a Maytag system with a lifetime warranty. The installation went very smoothly, no issues. We even had a power outage in our area during the install, which did not bother the Orca Blue guys at all. When complete they explained the system, how it worked, and what I needed to do and what to do in case of an emergency. I would highly recommend Orca Blue to anyone looking for a water treatment system."
Patrick P on May 2025
***We DO NOT offer repairs on EXISTING WATER SOFTENER or REVERSE OSMOSIS SYSTEMS, or provide maintenance and/or filter replaceable on any systems other than Maytag.*** We DO specialize in water softener and reverse osmosis installs. We offer a diverse range of services tailored to meet the unique needs of every customer. We take a personalized approach to each project. We work closely with our clients to understand their vision, preferences, and budgetary requirements. We strive to exceed expectations by delivering exceptional service, great quality work, and professionalism on every job. Read more below on all the services we offer and contact us with any questions or to schedule a free estimate today!
"Orca Blue was great. We decided to get a water filer and softener due to low ph in our well water. With Orca Blue we got a Maytag system with a lifetime warranty. The installation went very smoothly, no issues. We even had a power outage in our area during the install, which did not bother the Orca Blue guys at all. When complete they explained the system, how it worked, and what I needed to do and what to do in case of an emergency. I would highly recommend Orca Blue to anyone looking for a water treatment system."
Patrick P on May 2025
We keep your heating, cooling, and plumbing equipment working properly and performing at peak efficiency while ensuring your comfort and keeping your air safe. We guarantee 100% satisfaction with all our work. The professionals at Air Experts have been providing comprehensive HVAC services to the residents of Raleigh, Durham, and Chapel Hill since 1986.
"Excellent and professional folks. Very courteous"
Guruprasad H on March 2025
We keep your heating, cooling, and plumbing equipment working properly and performing at peak efficiency while ensuring your comfort and keeping your air safe. We guarantee 100% satisfaction with all our work. The professionals at Air Experts have been providing comprehensive HVAC services to the residents of Raleigh, Durham, and Chapel Hill since 1986.
"Excellent and professional folks. Very courteous"
Guruprasad H on March 2025
We are water treatment specialists as well as master plumber. We sell and service water Softeners, reverse osmosis drinking systems and perform all your plumbing needs. Our warranties are primarily lifetime and have options to fit most any budget. We have been in business ten years and our customer service means the world to our team.
"Plumber was professional and thorough. He cleared the pipes and ran the washer several times afterwards to ensure that there was no more leaks."
Kenneth B on April 2024
We are water treatment specialists as well as master plumber. We sell and service water Softeners, reverse osmosis drinking systems and perform all your plumbing needs. Our warranties are primarily lifetime and have options to fit most any budget. We have been in business ten years and our customer service means the world to our team.
"Plumber was professional and thorough. He cleared the pipes and ran the washer several times afterwards to ensure that there was no more leaks."
Kenneth B on April 2024
We know it’s tough to find a home services contractor you can trust. With over six decades of experience, Blanton’s is a Raleigh and Fayetteville mainstay. Known for our professional approach, quality products. and guaranteed workmanship, we’re proud to offer heating, cooling, plumbing and electric solutions that knock your socks off.
"Cancelled all services with Blanton as well as this well pitched Wow Service Plan. Was given a good pitch about services provided. However, after scheduling twice for services provided by service plan, only to have them cancelled and told need to reschedule. Today is was need to reschedule because they are anticipating (four days from now) a high volume of emergency calls due to cold weather and freezing temperatures. What cold weather? 52 and 43 at night are not freezing temps; 69 and 67 daytime are not freezing temps. So you reschedule appointments four days in advance with no actual justification or confirmation the day of of what you think might happen? Sounds more like laziness or a reason not to fulfill appointments made almost two weeks prior. Second, why have an online system that allows you to book an appointment and date but when you call to complete the appointment process, tell us that the dates that show on the calendar as “available” don’t actually mean they are available? The lady I spoke to said they are run by two different departments. Sounds like you need to update your systems and booking process that actually shows dates of availability so customers don’t waste time picking a date that isn’t actually available and waste time. Or get rid of calendar option altogether so you cannot select a date that isn’t in “real” time."
Robert S on December 2022
We know it’s tough to find a home services contractor you can trust. With over six decades of experience, Blanton’s is a Raleigh and Fayetteville mainstay. Known for our professional approach, quality products. and guaranteed workmanship, we’re proud to offer heating, cooling, plumbing and electric solutions that knock your socks off.
"Cancelled all services with Blanton as well as this well pitched Wow Service Plan. Was given a good pitch about services provided. However, after scheduling twice for services provided by service plan, only to have them cancelled and told need to reschedule. Today is was need to reschedule because they are anticipating (four days from now) a high volume of emergency calls due to cold weather and freezing temperatures. What cold weather? 52 and 43 at night are not freezing temps; 69 and 67 daytime are not freezing temps. So you reschedule appointments four days in advance with no actual justification or confirmation the day of of what you think might happen? Sounds more like laziness or a reason not to fulfill appointments made almost two weeks prior. Second, why have an online system that allows you to book an appointment and date but when you call to complete the appointment process, tell us that the dates that show on the calendar as “available” don’t actually mean they are available? The lady I spoke to said they are run by two different departments. Sounds like you need to update your systems and booking process that actually shows dates of availability so customers don’t waste time picking a date that isn’t actually available and waste time. Or get rid of calendar option altogether so you cannot select a date that isn’t in “real” time."
Robert S on December 2022
When you need the best, reliable sewer, water, drain and plumbing specialists in the Raleigh Area, call Out The Door Plumbing. Out The Door Plumbing specializes in sewer and water line repairs and excavations, drain cleaning, water heaters, toilets, and all of your service plumbing needs. If you are experiencing main sewer line backup issues or water leaks in your yard, Out The Door Plumbing has you covered. We also offer rainwater drainage systems, sewer camera video inspections, water line leak repairs, sewer line repairs, leak detection, pipe tracing, and HOT water hydro-jetting. We offer preventative maintenance & cleaning options. Out The Door Plumbing is your reliable plumber near you and provides quality service at a fair price. Call 919-777-4383 or find us at OutTheDoorPlumbing.com!
"Awesome company to work with. Very fast response to an emergency situation."
Eric B on November 2023
When you need the best, reliable sewer, water, drain and plumbing specialists in the Raleigh Area, call Out The Door Plumbing. Out The Door Plumbing specializes in sewer and water line repairs and excavations, drain cleaning, water heaters, toilets, and all of your service plumbing needs. If you are experiencing main sewer line backup issues or water leaks in your yard, Out The Door Plumbing has you covered. We also offer rainwater drainage systems, sewer camera video inspections, water line leak repairs, sewer line repairs, leak detection, pipe tracing, and HOT water hydro-jetting. We offer preventative maintenance & cleaning options. Out The Door Plumbing is your reliable plumber near you and provides quality service at a fair price. Call 919-777-4383 or find us at OutTheDoorPlumbing.com!
"Awesome company to work with. Very fast response to an emergency situation."
Eric B on November 2023
We are a local family owned & operated business. Our sales & service water purification business has been serving RDU and surrounding areas since 1996. We accept cash, check and most major credit cards.
We are a local family owned & operated business. Our sales & service water purification business has been serving RDU and surrounding areas since 1996. We accept cash, check and most major credit cards.
Voted Raleigh's Best Plumber for 2024 by the News & Observer Matthew, the owner of Matthew’s Plumbing Solutions, discovered his passion for plumbing in 2004, which marked the beginning of his career in the industry. Over the years, Matthew has developed a deep expertise in plumbing services and is still passionate about helping homeowners maintain their plumbing systems. He earned his North Carolina Plumbing and Mechanical license in 2017, and soon after, he founded Matthew’s Plumbing Solutions, a trusted provider of professional plumbing services with more than 700 5-star Google reviews! Today, Matthew’s Plumbing Solutions is known for offering a wide range of services, specializing in tankless water heater installation and maintenance, particularly Navien water heaters. We also provide comprehensive Raleigh plumbing services for home remodeling and construction projects. Whether you need prompt plumbing repairs, water heater installation, or a complete plumbing system overhaul, our team is ready to deliver top-quality solutions tailored to your needs.
". What kind of a scam is this??! See if you can follow this one. I had purchased a dishwasher with installation included (usually about $140) but the store would not install it because the shut off valve was soldered to the water line. So I was looking to schedule a plumber to come later on the same day as the dishwasher was redelivered. That way I know if the dishwasher is working fine and have time to address return or repair. When I called Matthews and sent a picture of the soldered valve, they told me a dishwasher installation is $225, and replacing the valve would just be charged hourly at $150/hour. She reassured me the pricing basis is hourly for anything additional I needed done and I could expect to pay for about one additional hour on account of the soldered valve needing to be replaced, $225 + $150. This was very clearly stated and I felt my questions had been covered. I offered to send any other pictures or answer questions but she assured me the hourly pricing would be fair. I coordinated the delivery and the plumber, and made sure their schedule allowed enough time; I was told, the appointment allows two hours and that should allow enough time to take care of the valve. Then the plumber was sick so installation was rescheduled 2 days after delivery 10:00-12:00. Then there was a cancellation so the appointment was moved up 9:00-10:30 even though I preferred the later slot. Then the plumber arrived at 9:40 and was in a super hurry to get to the next appointment while pointing out to me all kinds of problems that are going to run the time and costs up and make him late for his 11:00. "Oh, I didn't know you were on a slab...and have a garbage disposal." Uh, a lot of people are on slabs and have disposals. Shouldn't someone have asked that on the phone? He tells me all kinds of reasons he will have to charge much more than I was told on the phone, for instance, he is going to have to cut the dry wall under the sink because he can't go straight down into the crawl, and I will need two valves instead of one, for both hot water and cold water. I don't know why I wasn't told when I had offered to send more pictures etc. But of course I needed my dishwasher installed. So I told him to go ahead. Then after he finished in under two hours, all I could see was the very result that was explained to me on the phone. I tried to get an explanation of what was different, but he was overly aggressive about collecting and in a big hurry. (Except for asking to play my grand piano. There's time for that.) And he was not the one I spoke to from the company. So I called the office and get this: new story. Now she says they charge $225 for "dishwasher installation" and $150/hour labor, for all hours, and $225 does not include any labor, that is the "dishwasher installation." Huh? If it isn't labor then is it materials? Because I already paid for and provided the dishwasher! The final price came to over $525 and the dishwasher was already there as was the installation kit, so all the materials that were provided were the two valves. So I was charged for 2 hours over the "dishwasher installation" price at $150/hour ... and told that $563 reflects a $100 rebate! Also I was told of a further discount since the plumber and tech - according to GPS - were actually there 2 hours "and change" or whatever you want to say, snacking in the driveway maybe? (a lot of time going over grandiose reasons for the price switching, and asking if he can play my grand piano after he has been under the sink cutting drywall.) When he changed the valve, he also told me he would have to charge extra for taking out my garbage disposal; I said if I had known he was going to remove and reinstall the disposal I might have picked up a new one since mine is old, and to this he says, a new disposal is $250, I have one on the truck, and that is the cost of installation which does not include the price of the disposal. Let me figure this out, to put the same one back in there is the hourly labor charge but to put in a new one I would pay for the disposal plus labor hours PLUS $250 for "disposal installation?" Huh? My engineer friend later told me that if he did not switch out the rubber ring seal then the existing disposal will fail as that always needs to be done when it's removed. Further, the plumber told me there was something stuck in the garbage disposal and I had better be sure to get it out because that is how a lot of disposals get broken. Is that what I have a plumber for? He can't reach in and remove the item while the disposal is out? Now let me comment on the installation itself. It was rushed. Even though I was standing there asking for the plumber to do certain things for me, and being charged hourly, he was not about to do anything but a rush job. I asked if he would make a nice square cut of the drywall so I could repair it easily. Is it square? No. And the drywall and dust all got dumped behind the cabinet inside my wall as he proclaimed, "Look no mess!" (I realize a lower end establishment will not see anything wrong with this approach but given the choice I would have liked the debris in the garbage can myself. By the way, that is an indicator of degree of care.) I asked the tech if I should get my caulking gun from the shed so I could seal behind the dishwasher when the old one is pulled out. He told me, no they have caulk and they'll take care of it. Did they caulk? No. All I got was a tirade on why I will have to call an electrician to get a plug under my sink. The wire was coming out from a tear in sheet-rock from the floor up a few inches. I asked if I could get a cable cover from my shed to feed the wire through. Do you think that happened? The low point was when the plumber told me I should call an electrician right away to redo the tech's wiring so I could sleep at night. I said, I hope I can sleep at night with the hard-wiring you did? And he laughed heartily. He said that once the electrician rewires it he will need to come out again to reattach the water lines. Do you think I am calling Matthew's out again because I don't! The first time I led the tech up to the attic to shut off the water tank, and he went running ahead and knocked the Flood Stop off of its mount. As a consequence the wires are pulled loose. It is still running but is compromised. I was right there but he could not wait for me to tell him how to shut off the water by the Flood Stop buttons. The tech also felt free to go through my house without being accompanied or asking permission to go alone, upstairs and through my bedroom; I was not informed he was going up to turn the water on alone. The Flood Stop was beeping during the night and I had to go up to the attic to reset it. I had bought a pricey floor model dishwasher which was shipped back to Atlanta where a new control panel was put on since the floor model had scratches. Now it is scratched again. There are two brackets to attach the dishwasher to the cabinet and any installer should know to protect the top control panel from the bracket mounts. In the end, I asked what is the black rubber flap at the base? And the tech showed me how much people love this and how much I am going to love this. I said I don't, isn't there a toe kick, and he then said there was but he didn't know how to put it on. I went back to the store and they said a plastic mounting piece is missing and sent it to me, but what I received is the same rubber flap. So I am having to somehow figure this out on my own. So what I got was a damaged dishwasher, a compromised Flood Stop, a potentially compromised disposal, an incomplete rush job that lets in bugs, uneven drywall cuts to repair, questionable wiring, and inflated pricing by a price switching scheme. I'd call that a fail!"
Gwendolyn A on October 2019
Voted Raleigh's Best Plumber for 2024 by the News & Observer Matthew, the owner of Matthew’s Plumbing Solutions, discovered his passion for plumbing in 2004, which marked the beginning of his career in the industry. Over the years, Matthew has developed a deep expertise in plumbing services and is still passionate about helping homeowners maintain their plumbing systems. He earned his North Carolina Plumbing and Mechanical license in 2017, and soon after, he founded Matthew’s Plumbing Solutions, a trusted provider of professional plumbing services with more than 700 5-star Google reviews! Today, Matthew’s Plumbing Solutions is known for offering a wide range of services, specializing in tankless water heater installation and maintenance, particularly Navien water heaters. We also provide comprehensive Raleigh plumbing services for home remodeling and construction projects. Whether you need prompt plumbing repairs, water heater installation, or a complete plumbing system overhaul, our team is ready to deliver top-quality solutions tailored to your needs.
". What kind of a scam is this??! See if you can follow this one. I had purchased a dishwasher with installation included (usually about $140) but the store would not install it because the shut off valve was soldered to the water line. So I was looking to schedule a plumber to come later on the same day as the dishwasher was redelivered. That way I know if the dishwasher is working fine and have time to address return or repair. When I called Matthews and sent a picture of the soldered valve, they told me a dishwasher installation is $225, and replacing the valve would just be charged hourly at $150/hour. She reassured me the pricing basis is hourly for anything additional I needed done and I could expect to pay for about one additional hour on account of the soldered valve needing to be replaced, $225 + $150. This was very clearly stated and I felt my questions had been covered. I offered to send any other pictures or answer questions but she assured me the hourly pricing would be fair. I coordinated the delivery and the plumber, and made sure their schedule allowed enough time; I was told, the appointment allows two hours and that should allow enough time to take care of the valve. Then the plumber was sick so installation was rescheduled 2 days after delivery 10:00-12:00. Then there was a cancellation so the appointment was moved up 9:00-10:30 even though I preferred the later slot. Then the plumber arrived at 9:40 and was in a super hurry to get to the next appointment while pointing out to me all kinds of problems that are going to run the time and costs up and make him late for his 11:00. "Oh, I didn't know you were on a slab...and have a garbage disposal." Uh, a lot of people are on slabs and have disposals. Shouldn't someone have asked that on the phone? He tells me all kinds of reasons he will have to charge much more than I was told on the phone, for instance, he is going to have to cut the dry wall under the sink because he can't go straight down into the crawl, and I will need two valves instead of one, for both hot water and cold water. I don't know why I wasn't told when I had offered to send more pictures etc. But of course I needed my dishwasher installed. So I told him to go ahead. Then after he finished in under two hours, all I could see was the very result that was explained to me on the phone. I tried to get an explanation of what was different, but he was overly aggressive about collecting and in a big hurry. (Except for asking to play my grand piano. There's time for that.) And he was not the one I spoke to from the company. So I called the office and get this: new story. Now she says they charge $225 for "dishwasher installation" and $150/hour labor, for all hours, and $225 does not include any labor, that is the "dishwasher installation." Huh? If it isn't labor then is it materials? Because I already paid for and provided the dishwasher! The final price came to over $525 and the dishwasher was already there as was the installation kit, so all the materials that were provided were the two valves. So I was charged for 2 hours over the "dishwasher installation" price at $150/hour ... and told that $563 reflects a $100 rebate! Also I was told of a further discount since the plumber and tech - according to GPS - were actually there 2 hours "and change" or whatever you want to say, snacking in the driveway maybe? (a lot of time going over grandiose reasons for the price switching, and asking if he can play my grand piano after he has been under the sink cutting drywall.) When he changed the valve, he also told me he would have to charge extra for taking out my garbage disposal; I said if I had known he was going to remove and reinstall the disposal I might have picked up a new one since mine is old, and to this he says, a new disposal is $250, I have one on the truck, and that is the cost of installation which does not include the price of the disposal. Let me figure this out, to put the same one back in there is the hourly labor charge but to put in a new one I would pay for the disposal plus labor hours PLUS $250 for "disposal installation?" Huh? My engineer friend later told me that if he did not switch out the rubber ring seal then the existing disposal will fail as that always needs to be done when it's removed. Further, the plumber told me there was something stuck in the garbage disposal and I had better be sure to get it out because that is how a lot of disposals get broken. Is that what I have a plumber for? He can't reach in and remove the item while the disposal is out? Now let me comment on the installation itself. It was rushed. Even though I was standing there asking for the plumber to do certain things for me, and being charged hourly, he was not about to do anything but a rush job. I asked if he would make a nice square cut of the drywall so I could repair it easily. Is it square? No. And the drywall and dust all got dumped behind the cabinet inside my wall as he proclaimed, "Look no mess!" (I realize a lower end establishment will not see anything wrong with this approach but given the choice I would have liked the debris in the garbage can myself. By the way, that is an indicator of degree of care.) I asked the tech if I should get my caulking gun from the shed so I could seal behind the dishwasher when the old one is pulled out. He told me, no they have caulk and they'll take care of it. Did they caulk? No. All I got was a tirade on why I will have to call an electrician to get a plug under my sink. The wire was coming out from a tear in sheet-rock from the floor up a few inches. I asked if I could get a cable cover from my shed to feed the wire through. Do you think that happened? The low point was when the plumber told me I should call an electrician right away to redo the tech's wiring so I could sleep at night. I said, I hope I can sleep at night with the hard-wiring you did? And he laughed heartily. He said that once the electrician rewires it he will need to come out again to reattach the water lines. Do you think I am calling Matthew's out again because I don't! The first time I led the tech up to the attic to shut off the water tank, and he went running ahead and knocked the Flood Stop off of its mount. As a consequence the wires are pulled loose. It is still running but is compromised. I was right there but he could not wait for me to tell him how to shut off the water by the Flood Stop buttons. The tech also felt free to go through my house without being accompanied or asking permission to go alone, upstairs and through my bedroom; I was not informed he was going up to turn the water on alone. The Flood Stop was beeping during the night and I had to go up to the attic to reset it. I had bought a pricey floor model dishwasher which was shipped back to Atlanta where a new control panel was put on since the floor model had scratches. Now it is scratched again. There are two brackets to attach the dishwasher to the cabinet and any installer should know to protect the top control panel from the bracket mounts. In the end, I asked what is the black rubber flap at the base? And the tech showed me how much people love this and how much I am going to love this. I said I don't, isn't there a toe kick, and he then said there was but he didn't know how to put it on. I went back to the store and they said a plastic mounting piece is missing and sent it to me, but what I received is the same rubber flap. So I am having to somehow figure this out on my own. So what I got was a damaged dishwasher, a compromised Flood Stop, a potentially compromised disposal, an incomplete rush job that lets in bugs, uneven drywall cuts to repair, questionable wiring, and inflated pricing by a price switching scheme. I'd call that a fail!"
Gwendolyn A on October 2019
If your water softener is over 10 years old or if repair costs approach the price of a new unit, it might be time to replace it. Most water softeners last between 10 and 15 years. Replacing an aging unit can improve your water quality and help you avoid frequent repair costs. For a newer system with minor issues, repairing may be the best option. Consider the age and condition of your system to decide what's most cost-effective.
Water treatment systems remain dependable for 10 to 20 years with proper maintenance and care. A well-maintained system secures full performance by following a scheduled upkeep plan and professional inspections. Consistent maintenance guarantees continuous water purification, ensuring that the system operates at its peak efficiency and delivers high‑quality water throughout its lifespan.
Faulty water softeners exhibit clear symptoms that signal the need for immediate attention. Noticeable mineral build-up around faucets, discolored water, dry or itchy skin following a shower, and altered laundry texture indicate that the system is underperforming. Recognizing these issues early and addressing them promptly prevents further damage and maintains optimal water quality. Early intervention ensures that your water system continues to operate reliably and efficiently.