
Serving Baltimore, MD and surrounding areas
Approved
In business since 1998
Free estimates
Emergency services offered
"Woke up @ 4:20am to no water. After some quick searching online, R&G popped up with excellent reviews at homeadvisore.com and Angie's list. I called R&G~ 5:30 am, and spoke to the owners (I believe); I will note the 410 number redirected me as being out of service, but the 1-800 number went thru. We were put on that morning's itinerary and Jeff & Dave were here at 10:30 am. Appreciated that they called at 10 to let me know they'd be here in about 30 minutes. When they got here, they inspected inside and outside; the well pump had failed (it was installed in 1971, and we were told we got more than typical life out of it) and needed to be replaced, as expected. Both Jeff and Dave were courteous, and the only thing that slowed them down was a plumbing materials run to the store to finish the job. They were done at 1pm, and we tested the water in the house with success. We ended up paying a bit more because some other materials with the submerged well pump needed to be replaced. Having leaned heavily on reviews here and not in a position to get other bids, I'm not sure if the price was an "A", but I'm giving them the benefit of the doubt. Plus, we were able to take advantage of an Angie's List coupon which saved us $100. Anyhow, we were without water for ~8-9 hours, and that's impressive given I feared we'd be waiting a day or so. In fact, we use Water Doctor for our whole-house treatment and R-O system, and I will talk to my wife about switching to R&G, as they do that type of work too."
























