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"I hired this company to replace a 75-gallon gas water heater, and the experience was excellent. Scope of work: Removal and disposal of existing unit Installation of new Rheem 75-gallon gas water heater Reconnection of gas, water, and venting The team was prompt, professional, and clearly experienced. They provided a clear explanation of the installation process, answered questions directly, and completed the work efficiently. I valued their use of text messaging to arrange the work, as it was most efficient and allowed me to share photos of the work area so they could plan the installation in advance. The installation was clean and well-executed, with attention to proper setup and safety considerations. Pricing was transparent and consistent with the scope of work. There were no surprises. Overall, this was a high-quality, professional installation. I would recommend them without hesitation."

"Excellent. I went to Angies List in a panic because it was raining in my basement when the shower was running. Less than 5 minutes after I consulted with Angies List I received a call from J. Griffin and within an hour they were at my house. I don't even know how to thank Jeff, I was expecting the worst and got the best! He knew immediately what the problem was, he clearly knew his business very well. The problem was more or less user error and I was a little embarrassed but Jeff never made me feel as though it was a bother or a nuisance to respond and he refused to charge me as much as I thought he was worth. I'm so sorry I just realized I didn't hit submit on this review. It was several months ago, but I still wanted to finish this because they were so wonderful."

"Excellent work down on water system. Very timely and professional"

"I needed 2 backflow preventers replaced , a water heater repaired and a to0ilet repaired. I had a quote from a very famous local plumbing/heating company for $4000! I called Doug for a second opinion and he came in at HALF the price!! and that was AFTER I showed him the first quote! He didn't seem surprised at all about the first quote. Not only was he half the price but he pointed out that my 6 year warranty on my water heater had 6 months left and said I could get a new one thru that warranty for $100!!! He took care of going thru the company getting me the new heater. He completed the job in a few hours. I will NEVER call another plumber again! My recommendation is to run, not walk, to get Doug for your needs. On top of that he is so very nice. I would give 10 stars if I could."

"Michael Leonard was assigned the warrantee service call. He came on time and was organized, knowledgeable and very professional. He installed a new thermostat for no charge and alerted me to a potential water heater problem. Without any pressure involved he recommended replacement and provided me with a replacement quote for the water heater they installed a little over 10 years ago. I will definitely keep using Sila."

"As part of a second floor renovation, I needed some new baseboard heaters installed in two bedroom, a pipe connecting them relocated/replaced, and some leaky valves replaced on my boiler. Milltown was one of the only plumbing companies that actually returned my calls, and they were able to come out right away, which was great because it was almost October and was starting to get cold. They did an excellent job with all of the work, and I think the price was reasonable for what they did. They were punctual, clean, and professional. No complaints."

"Justin and Cam, the technicians, did a great job. We have an old farmhouse with a very strange configuration of partial crawlspace and partial full basement, and water was leaking through the fieldstone foundation wall from the crawlspace. They quickly diagnosed that the problem was coming from 1 or 2 zones of the hot water radiator heating system, and they were able to shut off those zones to stop the leak, while allowing the house to still use water for sinks, toilets, and showers. We'll have to do more work later to replace pipes to the radiator but, because they are hard to access, we need to plan ahead for some construction work. I'm fully satisfied that these guys were able to find the problem and give us even a temporary solution that allows us to have our working plumbing again without the basement getting wet. Would definitely work with them again."

"The guys I worked with to complete a wiring project (new baseboard heater installation including new wiring) were outstanding! Definitely going to bring them back to replace our existing breaker box as a result of my experience working with them."

"Snaked main sewage drain and solved the water backup issue"

Village Home Services formally known as Village Electric and Village HVAC. We stand at the intersection of expertise and community spirit. With our plumbing, electrical, and HVAC services, we go beyond fixing problems; we enrich lives, one home at a time. In our village, your comfort and safety are our top priorities.