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"Chad did a great job installing our our toilets. We will definitely use them again when needed."

"This review will sound like I was paid to write it, and I was not. Promise! I am just that impressed. I am completely blown away! In a nervous, and frantic panic I called CR Plumbing to get some help. I have never had to call a plumber before. My drain was backed up and flooded my laundry room. It was a disaster. I called and spoke with Autumn, she automatically calmed me down. She was very quick getting all of my information, and getting an appointment set up. She had a way to calm a crazy, panicked, stressed mom out. Her customer service was outstanding as well. Autumn thank you for everything. Within a FEW hours Nick and Nathan were out to my home to fix this huge headache of a mess. I am not kidding, within not even 20 minutes they had it fixed and everything working great! We are a home with an immunocompromised kiddo, they offered to wear booties or take their shoes off, and wore masks. They didn't even have to ask me if I wanted them to wear the masks. As a family who is very worried about germs, they sure did make sure to make us feel comfortable and safe. They even went above and beyond to state they were not sick or experiencing any sickness symptoms. Like REALLY, that was amazing. Nick and Nathan made sure to answer all of my questions, and make sure everything was up and working. They even offered to ziptie my washer drain thing, and take out the towels to the trash that were wet. I did not let them but they offered. Where do you get this customer service? I surely have never had someone let alone a company have this amazing customer service. CR Plumbing, you guys have won my business and will be the only ones we will ever use! You guys are amazing, and I am so grateful I bumped into your company on google. You will forever be our favorite and go to. Autumn, Nick, and Nathan (You are the only ones I spoke with) You guys seriously have made such a huge difference in our lives, with your kindness, professionalism, quick service, and patience. I am sure the rest of the team is just as great. The world needs more people like you guys, and more companies that truly understand customer service like you guys do. Thank you again!"

"Had bought an older house and the plumbing was cast iron and breaking down, it was real bad. He took pictures and helped give tips for trying to navigate with insurance. He was able to replace everything in three days, kept good communication with us and was even cool about my dog following him around in the house."

"They did a good job my major complaint was they shut off the water for the full day and only when I raised a fuss about it and told them to put a ball back in so I could have water to the rest of the house. They said they had to call there Boss and it would be more money. I told them I didn’t care just turn the water back on. They turned the water back on and did not charge me any more money."

"My water heater was not making hot water. Steven came promptly and on time. He had the experience and skills to quickly diagnose and proactively treat the problem and prevent a recurrence. He was patient with my hovering around and asking questions and even offered helpful information when he sensed I was curious. He completed the job professionally and efficiently and economically as possible and advisable. I couldn't be more pleased with his work."

"Kind and upfront about the costs. "

"Efficient and worked great. Showed up early and was done in under 30 minutes."

"Stephen Yates did an excellent job and did it in a timely manner."

"Great service"

"The techs were not prepared to descale both of my tankless water heaters when they arrived; they had to wait 30 minutes for another tech to drop off the pumps since they did not have any on their truck. In my initial request in Angi, I requested Vinegar for the descaling solution and to run it through the pumps at least 60 minutes, as both units had not been descalled in a couple of years. On one of my units, they did use Vinegar; however, on the other unit, they used Haymaker descaler. My Rinnai tankless water heater manual specifically states to NOT use any other chemicals to descale besides distilled white vinegar. Also, in my request, I asked for the techs to use compressed air to clean out the radiators/fins that are on top of the copper coils; they did not show me that they cleaned either of them. Other than the technicians and the work performed, the customer service over the phone and texts were above par. They kept me informed and also had available appointments the next day."