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Well, I want to give them a chance so will have them back again but I am concerned that they all tend to talk to me a lot. Also they were training a new employee. so they did not get the house totally done. I liked all of them very much but would like to think that when I am paying them their full cost that they will get down to business and get the job done. I also was not pleased with the cleaning they did on my granite countertops. When I ran my hand across them they felt gritty not smoothly clean. Also they seem to come a distance so I wonder what they do if the weather gets bad. I will try them again as I said because they are very nice personable women and then I will decide if I will hire them permanently.

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We've been in business over 10 years specializing in Granite, Marble, and Quartz Countertops. We also do Vanities and Fireplaces. Visit our beautiful showroom and meet our stone specialists. We want to bring your design ideas home with Quality Work at Affordable Prices. We will make sure to fulfill your expectations.

"I love my new kitchen! It's been a year and my kitchen still looks brand new. Kitchen Tune Up had great options for refacing the cabinets. I choose 2 different materials for my kitchen. I had the furr down and some of the walls done in a different color and texture material. The furr down is the area between the top of the cabinets and the ceiling. The whole job was really well done and exceeded my expectations. Excellent workmanship and outcome. I could have cooked during the refacing process if needed. I feel the price was reasonable. I was kept informed of when the worker would be there and he arrived on time when expected. The work was completed in a timely fashion. My old drawers were totally replaced with new ones. I love the pull out shelf options for my pantries and the soft close doors on the doors and drawers. The refacing material is easy to clean and maintain with water & a microfiber cloth. In my pictures note the faced shelving area and new door underneath in my dinning area. Two doors where changed to 2 large drawers - no more crawling into a bottom cabinet to get things out. If interested, Kitchen Tune Up had options for countertops, and undercabinet lighting. I highly recommend Kitchen Tune Up!"

"Kevin and his helper Alberto were very professional and courteous. They were neat, organized and cleaned up after themselves. Kevin took his time to make sure the design was symmetrical. He always stayed in communication with me by text or phone throughout the entire process. He worked with my own carpenter and plumber to coordinate the drain installation and the toiletry niche construction. At one point, he did an errand for me and picked up an extra slab of Carrera marble at Avalon Tile and I was impressed by his customer service. Kevin was the most expensive estimate I received, but I was willing to pay the extra money because I believed I was in good hands. As with most construction projects, we hit a few road bumps. Our first problem occurred with the 12x12 Carrera marble floor tiles in the master bathroom. They had to rip out the brand new marble tile and the mud floor right after it was completed because the tile pattern was erratic and aesthetically unappealing. After the fact, other tile professionals informed me that a dry layout is always necessary when installing marble tiles due to their natural variations. So I was upset that I paid approximately $2600 in additional material and labor to make it right. I should not have assumed that responsibility 100%. The second time around they did a dry layout of the floor tile and the results were phenomenal. It was a beautiful flow of marble variations. Kevin and Alberto installed 3x6 subway tile in my hall bathroom. Most of the cuts had small chips on the edges and they stood out to me because the denim color of the tile was only on the surface. I have a discerning eye and some of the cuts were directly at eye level. Kevin said that he felt it was acceptable to see chips with ceramic colored tile, but I did not agree. I am pretty particular about workmanship with high expectations. I don't expect perfection, but I am looking for something close to that. Plus, my mother owned a tile store for 7 years so I knew how it should look. I did not want him to rip out every chipped tile because I was concerned about further damage so I only focused on the cuts that were at eye level. He polished all of the edges of the new cut tiles and they met my original expectations. When Kevin installed the marble tile in my master bathroom, he was on board about polishing the edges so the tile work came out stunning! However, I wasn't happy when he asked me for another $600 to cover the cost of the additional time he spent to polish each tile. In the end, we settled on $300 to keep things peaceful but I felt I shouldn't have to pay extra for a straight edge without chips. While this road bump was a little frustrating for me, I will say that Kevin was professional and courteous throughout the entire process. He listened to my concerns and he wanted to make it right. Customer satisfaction is one of his top priorities. When Kevin installed the Carrera marble mosaic floor in the hall bathroom, his helper Alberto used the sanded Power grout that the tile store sold to me. We were under the impression that Power grout won't scratch the marble, but that was not correct. There were scratches all over my brand new floor. Again, Kevin wanted to make it right and he hired someone to restore the floor and buff the surface. It wasn't quite polished at first so he asked the guy to come back and polish it. In the end, it wasn't the same as a factory finished marble floor polish but I appreciated that Kevin wanted to correct the mistake. These kinds of things happen during construction projects and the sign of a good businessman is someone who wants to make the customer happy. I think it is also important to point out that Kevin came back to my house when the entire project was complete to correct any minor issues after I had already paid him!! I love when contractors continue to offer great service after the job is complete and after they are paid. What great service! At the end of the project, I was left with over $300 of special order tile that I could not return because Kevin's square footage measurements were higher than actual. I wanted a few extra tiles leftover, but not several boxes. Just double check your square footage on your own to make sure you are not over ordering. Kevin and Alberto also installed the Calacatta Gold marble around my fireplace. He had the patience to work with my carpenter on this project and he did a dry layout of the marble sheets. The tile work is gorgeous! The fireplace is so beautiful! It is one of my favorite things in my home. In summary, when guests visit my home they think my bathrooms look beautiful! So, if you ask Kevin up front to polish the edges of the tiles, to do a dry layout of your marble installation and then double check your square footage for tile orders - you will be in good hands."

"Work done well. some coating came off outside of shower but they came back and fixed it immediately."

"Matt made the necessary repairs & suggested that my kitchen faucet was defective & could be replaced under the manufacturers life time guarantee.( He was right-the company sent me a new replacement-not yet installed). When I paid with my credit card, I found a "credit card" service fee, about 3.5%, added to my bill. He said this was normal. This was the first time ever that I was charged a fee for using a credit card. Please be aware of this."

"The plumber arrived at the specified time and went right to work diagnosing the problem,  He diagnosed the problem quickley and snaked out the drain.  Unfortunately, I had an additional problem with clogging shotly after the tech left & called lthe office.  They arranged for another tech to come out the next day and he found & fixed the left over problem within an  hour.  I would  definitely use McHales again & recommend them to anyone looking for a plumber.

Both techs left the bathroom clean (I scrubbed the toilet & shower after they left & it looks great!)"

"An excellent experience from picking out the countertops to installation. The customer service reps and installation crew were courteous and knowledgeable. Pricing was excellent. We actually thought we were going to pay double the price. The job took less a week from beginning to end. Our kitchen looks beautiful!! We would recommend KOL Marble and Granite to anyone looking to purchase new countertops."

"Kip spent several hours when we first met with him to discuss our options with the remodel.  We had ideas about what we wanted, but weren't sure how to turn those ideas into something that would work in the space we were dealing with.  Kip listened to our ideas, asked some questions, and came up with a design using CAD (computer program).  He printed out the remodel plan for us. Kip also did structural calculations since we were removing a supporting wall.  Kip had a rough estimate ready for us that day.

Once we decided to use Millenium, Kip took us shopping to get some ideas for the materials we would need to pick out.  The way Millenium works is that the client purchases many of the materials separately - the flooring, cabinets, countertops, appliances, etc.  So as the client, you manage those purchases and any problems that may arise.  In our opinion, this is part of what keeps the prices very reasonable.  But, it can also be a bit stressful if you are not familiar with doing a remodel.  This means that if you select more expensive countertops, cabinets, etc. compare to what was included in the estimate, the total cost will increase from the original quote. 

Once our project began, there were a lot of different people in our house.  Everyone was very personable, and we felt comfortable with them in our home.  Along the way, there were some things that had to be changed.  For example, we decided to go with nail down floors vs click and lock.  We were not given a hard time about making the change and the up-charge was very reasonable.  
The most frustrating part of the project was how long it took.  There were some delays along the way due to 1) a soffit that had plumbing and 2) the countertops taking longer than we were officially told by 75 Cabinets.  Once the project was completed, we were extremely pleased!  There were a few things that needed to be taken care of after completion, and they were promptly taken care of. Overall, we love our new downstairs and were impressed that Millenium was able to do what we wanted while staying within our budget."