
Serving Richland, GA and surrounding areas
In business since 1988
Free estimates
Emergency services offered
"I went in on a Saturday for new tires and an oil change. They advised that they needed to order tires for my car because they didn’t have any in stock and to come back first thing Tuesday morning (which was fine). I show up Tuesday morning when they opened at 8am and dropped off my car. They said they should be calling me around lunch to come pick it up which I say is fine. I get a call at 12:30 saying that they gave my tires to someone else and that they needed to order more tires for the next day and that I needed to come get my car. Naturally, I was livid because it took them nearly 5 hours to figure out that they didn’t have tires for the car I dropped off at opening. When I arrived Alan told me he’d take care of me/make it up to me and that they were just finishing up my oil change and then my car would be out. I waited until 1 for them to finish up and give me my keys back. While I was waiting I asked Alan why it took them almost 5 hours to figure out they didn’t have the tires they ordered for me and he said he had to figure out what happened once they determined they were gone. I also confirmed with him that the next day I would bring in my car at 9 and it would be done by 10:30 at the latest and that he’d make it up to me. I leave and come back the next day at 9 like they told me and they assured me it’d be done by 10:30. 10:30 comes and goes so at 10:41 I call and speak to someone else who says that they’re just finishing up my oil change (which they supposedly already did yesterday) but my car should be done within 30-45 minutes. So either they gave me two oil changes or Alan lied about them doing my oil change in order to save face. I did notice on the first day I did not have an oil change sticker but I did have one after the second oil change. If he lied about this oil change that could have caused further issues down the line with me thinking I had fresh oil. So it finally came time to pay and to “make it up to me” he gave me $20s off and a smile. I just don’t feel $20 was enough to justify wasting 5 hours of my time. Furthermore they kept referring to me as “Mariia” through their system despite me correcting them twice about my name. TLDR; I would not recommend tires first because they are more focused on cramming in as many people as possible into their work shift instead of respecting their customers’ time and doing a good job."










