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"I had an absolutely terrible experience with McRae Air Conditioning and Heating. I purchased a home equipped with their HVAC system, and within just five months, the heat stopped working—right in the middle of winter during a snowstorm. My home was freezing at 50°F, so I called for service, which should have been covered under warranty. I scheduled an appointment, and the technician, after being several hours late, went to the wrong address, left a sticker on someone else’s door, and left without even trying to contact me. When I called back, the customer service rep was rude, dismissive, and completely unhelpful. He initially told me the technician was on the way and just 12 miles away—but after another hour of waiting, I called again only to be told that the technician had already “been to my house 2 hours ago” (the wrong one) and left a note. If the rep actually wanted to help, he would have told me this during my first call instead of wasting my time and leaving me sitting in the cold. Not once did the technician call me to confirm the address or check in after knocking on the wrong door. When I expressed my frustration, the rep rudely dismissed my concerns, saying, “Well, I had nothing to do with that,” and then interrupted me with, “Do you still want to rebook or not?” as if I had to stop talking or risk not getting another appointment. This was an emergency call in the middle of winter, and McRae handled it in the most unprofessional, careless, and disappointing way possible. If you’re considering using them for HVAC service, do yourself a favor and go with another company. I’ll update this review after the (hopefully successful) service call and speaking to the manager who was not there at 4 pm on a Wednesday."

"They did a good job"

"Excellent service! I had a 26yr old A/C and Propane furnace that I wanted to update to an ALL ELECTRIC high efficiency heat pump. The price in the estimate was much higher than I was expecting, but they worked with me and brought it down considerably, provided I could accept an install slot in a couple of days due to a cancellation. Go for it, I thought! Unfortunately, it turned out that the estimator/salesman (who shall remain nameless) apparently got a bit confused and set up the equipment as a hybrid propane system - not the all-electric system that I wanted. Ugh. I only realized this when the installers had the indoor unit in place, and I saw the propane burners. Doh! So, I explained the situation to them, and they pulled the unwanted unit out and jumped through the hoops to order the correct unit and its accessories (wiring, breakers etc.), with no change to the price. They were very friendly and polite through all of this even though it meant the wasted work and that they had to come back the next day with the new IDU. Anyway, the final install all went well, and they were very friendly and respectful of the property and explained all the install details as they went (sorry Melvin, for all the pestering!) I'm very happy with the company and the installer's knowledge and professionalism. RECOMMENDED!"

"McCrea has been servicing my home unit for 9 years and every service appointment has been timely and informative. Scott has been the technician on-site for this period of time and he is outstanding; knowledgeable, personable, interactive and thorough with his inspections."

"Our AC died last week and the first company provided us 3 replacement options. We selected the middle option ($16,000) and signed the contract, which provided us a 5 day cancellation period. Installation was scheduled for Friday. I solicited other companies quotes using the estimate provided by the first company and all declined stating I needed to schedule an appointment for someone to come out to take measurements, etc. Our inside temperature was 98 degrees. Advanced Environment Solutions provided us an unbinding estimate of $9,600. a better warranty and immediately dispatched a technician to take measurements and install a portable AC unit until the new one could be installed. Our unit was installed Friday. What a bunch of professionals! The team arrived at 6:30 am and were done by 11:00 am. To our surprise, we received a fruit basket from Advanced Enviroment Solutions the following day thanking us for selecting them! Who does is anymore? Hey competitors... Who can top Advanced Environment Solutions??? Need your system serviced or replaced? Advanced Environment Solutions gets our vote!"

"This company did not wanted to install my thermostat, They wanted me to buy their unit for thousands dollars and they did not help me. Really bad experience."

"I contacted Bluestar Air Mechanical for a second opinion after an appointment with Air One. I have a Carrier HVAC system, and the Air One technician recommended a complete system replacement, claiming the blower was bad, the furnace control board needed replacing, and that there were other issues. Since replacing the HVAC is a big investment, I wanted to get a second opinion. It was only after comparing the service from Bluestar that I realized Air One may have been pushing for a new system sale or lacked the expertise to properly diagnose and repair the actual problems. Isaac, the technician from Bluestar, spent about an hour thoroughly diagnosing and fixing the issues. He found burnt wiring in the furnace and discovered that the wrong capacitor had been incorrectly installed in the AC. Isaac replaced the burnt wiring in the furnace and the capacitor in the AC. After these repairs, my Carrier system was back up and running—without the need for a costly replacement. Bluestar, and Isaac in particular, demonstrated professionalism, expertise, and honesty. They focused on resolving the actual issues instead of pushing for an unnecessary system replacement. I highly recommend Bluestar for their reliable service and Isaac’s thorough and knowledgeable work."

"My experience with C3 was wonderful, start to finish. Bryan, unlike other folks who gave me an estimate, took time to talk with me, explain everything in detail, and was available as needed throughout the project. He has also been great about promptly providing the names of good companies for other needs I had, i.e. a plumber or someone to check out possible water damage. The crew were prompt, polite, and very patient with my questions throughout the process, as was the office staff. I would not hesitate to hire this company again!"

"Did a very good job."

"The install young men, Joseph and Datrel were pleasant. Looked like they enjoyed their work. But, good grief, broke siding and given an invoice at close of job of a stranger. How do I know the correct unit was installed? If the office can't pay attention to detail, how do we trust the techs pay attention to detail during installation?"