Get matched with top water heater repair or service pros in Riverside, NJ

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We used this company in 2009 (2nd floor furnace and A/C) and 2010 (1st floor A/C) and were very happy with their performance. When our 28 year old 1st floor furnace died, we only called Vaughan for an estimate. I checked on line for furnace and A/C estimates and felt the water heater and install was fairly priced. When I discussed the furnace and install estimate and said it seemed a little high Mike G. offered a slightly lower price which I accepted. Mike also made some recommendations that were fiscally in my favor; lining the chimney for the water heater or not; energy efficiency levels for rebates (end in 2016).

Matt N. and Matt W. who did the install performed all the mechanical, electric and plumbing superbly. As a registered professional engineer I appreciated good workmanship and Vaughan delivered for this third install since 2009. They were there when they said they would be and finished at the time planned. Everything was left in good order. The new exhaust and intake pipes to the outside were neatly done and good closure of no longer needed chimney vents.

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"We moved to new house recently and found that water heater has stopped working We called many plumbers to check the issue but everyone asked to replace it Andrew Stewart took a pragmatic approach to first try to clean the plate underneath and purged the gas, checked the gas pressure. His expertise lead the water heater started working again without having even a single part replaced. He waited patiently to check if everything going fine for another 45 minutes Thank you for your service, keep up the good work."

"It went very well. Before my service guy Eric showed up, the company sent me his photo, advised they were following safe Covid practices and gave me an ETA for his arrival. Eric was very professional and he assessed that I needed a new thermocouple. Eric installed the thermocouple and had the furnace running again promptly. He also advised me that Arctic Air had a plumbing division when I was asking about replacing the hot water heater. He took the time to call the office about the cost of replacing my hot water heater and gave me a quote good for 6 months. Eric was very knowledgeable, welcomed my questions and he really impressed me. I had been looking for a trustworthy service and I feel I have found that in Arctic Air. I highly recommend the service."

"We had an emergency when a valve under our sink broke. Eddie B came out immediately and fixed the problem. We've used them for various other services like installing a new kitchen sink and repairs to our air conditioner and heater. Their services never disappoint!!"

"Company was very communicative. Technician was professional and helpful. Initial diagnosis and attempted repair of hot water heater was not successful, causing me to pay for a new unit in addition to the failed repair."

I am a lifelong plumber, working as a plumber for over 15 years. Finally able to go out on my own and start my own business after many years of hard work. Full licensed and insured. Full service plumbing company. Our prices are very reasonable and affordable. Honesty, transparency, trustworthiness are our top characteristics! We offer same day, next day, and emergency or off hour service.

"Reached out to Rich over the weekend and discussed the repair needed for an old Gerber 3 handle tub. Set the repair for Tuesday morning. Ripped out the 30yr old valve stems, redid the plumbing in the access panel and added two shutoff valves. Sealed everything, tested for leaks and cleaned up, completed the job in just 3hrs. Great working with Rich and his team, super smooth communication, pricing was established upfront, no hidden charges. Would highly recommend to anyone."

"The owner is personable and knowledgeable. We ended up putting a tank water heater instead of the tankless which was three times the cost. He explained in detail the differences and we decided to stick with the tank. Once we made our decision, it was only several days before they came and installed the new water heater. They covered our floors, weâ re very respectful of our home and cleaned up after they were finished. They were both pleasant, professional and efficient. Would recommend them highly. Our technicians were Chuck and Devon."

"Len is a real pro...job was done right. The service was not cheap. We would want Len for any future work. Customer service was not so great...if fact they were a little nasty accusing me of not responding to a follow up call. Never received a call. The truth is customer service passed along a wrong number to the technition."

"Robert called within an hour and completed the job on the same day. I needed an outdoor spigot replacement."