Get matched with top major home repair pros (general contractors) in Roanoke Rapids, NC

"After receiving the report from a structural engineer, I began interviewing contractors to do the recommended repairs. The more contractors I interviewed the more questions and confusion I had. Who understood the core issues, could explain them to me, could push back against the structural engineer for clarifying data? Who could I trust? I turned to a trusted contractor who'd worked on a neighbor's house. He volunteered to review the proposals I'd received. (The repairs I needed were not in his line of work.) None of the proposals had the detail he'd expect. He recommended Andrew Roby Contractors. <br /> <br />My first call was a day or two before Christmas and I got a prompt response. Although away for the holiday, the representative worked with my deadline (and I with his vacation) and we scheduled an appointment for later that week. Throughout the project, I worked with with project manager Drew Devine. New in his career, Drew was professional, polite, articulate, motivated, attentive, thorough and persevering. He honored my many questions and sought answers. Still learning, he asked if he could bring a construction veteran to look at the house and consult. Ron joined him on a visit. His experience and unhurried ease put me at ease. Ron explained what could be explained and acknowledged what couldn't. With a careful choice of words he confirmed my concerns about the structural engineer's work. Ron's professionalism in acknowledging seemingly unprofessional behavior told me I was dealing with someone ethical. That spoke volumes. <br /> <br />The icing on the cake came a day or so later. At Drew's recommendation I called a different structural engineer, Marcel Papineau, to talk about having his company create working drawings. Marcel asked who had come to the house and what the issues were. I told him I was working with Drew Devine and he'd brought a seasoned construction guy named Ron to look over his shoulder. Marcel sounded puzzled, paused, then explained, "Joan, do you know who Ron is? He's president of the company." I like that neither Drew nor Ron traded on Ron's status but rather focused on his experience, which was what was needed. I like that Ron supported Drew as the lead in the contracting relationship. That's leadership. <br /> <br />Looking back, I realize how taxing I must have been with my ongoing questions and time-consuming interest in details. Yet Drew and his colleagues were unfailingly respectful and patient. Andrew Roby Co. is not inexpensive. The way I see it, I paid extra for fine construction results and pro-active communication in the process. <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br />"

"I think they did a wonderful job. I told them in the summer I had to have the kitchen done by Christmas and it was. Randy the owner has a good relationship the city and the codes inspectors which was good to have in getting approval to gut the garage. John the son is the foreman on the job everyday but you can call the dad anytime and he'll come right over if you want him to sit down and talk. Everything is done with high quality materials. We have encountered no problems. Everyone on the job is highly skilled. Our home was built in 1940 and they were able to renovate it to look like it was all original to the home, not bits and pieces added on."

"CHI came as soon as they were called on a Saturday. Their workmanship was excellent. They installed a new ceiling fan and new crown molding."

"Gutter Glove did a great job, arriving on time and working steadily around the perimeter of the roof. They cleaned up after themselves and left the ground totally clean."

"When making the appointments I was always clear that I wanted the out of place shingle addressed and confirmed I would not need to be home for the visit. Scheduling got rained off 3 times (nothing they could do about that), but I had to follow up with them to reschedule. The last time I called to reschedule, I was told that the service had been completed and the result was “no shingles were out of place & they could not get access to the rear of the property, as it was fenced.” That's it! I eventually talked with the technician responsible for the visit who informed me: 1. He did not actually visit but sent someone else 2. They will not open a gate as they are concerned about dogs and liabilities (really…. & the gate was open that day)! 3. He was unaware this was an angieslist tune up and when he realized that, he stated the roof was too steep to qualify and that's why they did not go on the roof The difficulties scheduling, level of communication and the technician’s story did not make me feel comfortable continuing to work with them and we agreed they would refund the “deal”. The management team was then very responsive and professional and the deal was refunded immediately. I am now getting another angieslist contractor to look and quote for the repair. I did not believe the claim that my roof is too steep to qualify for the deal. It does not look anything special, it is the same as all the others in our neighborhood and contractors have walked on mine and neighbors before. BUT from accurate measurement in the attic, I confirmed it is an 8-12 roof which does not qualify for any roof deals on angieslist. Before purchasing any roof tune up deal, I would recommend members go into their attic and measure the rise for a horizontal run to confirm their roof is within deal specifications (6 inches rise for 12 inches of horizontal travel)."

"Everything went very smooth from start to finish. They installed our roof in one day and installed the gutters the very next day. Their drywaller came out the next week and repaired the drywall and painted the entire kitchen which I was expecting just a patch. You can't even tell where the leak was at. I'm sooo happy with my new roof, gutters and my kitchen even feels new again. Everything looks GREAT! <br />"

Remodeling, Handle subcontractors

"Delighful experience with no unexpected costs!  Would use Robert again for any remodeling projects."

"<p>Eddie Cook removed wood floors and leveled the joists. Replaced raw wood floors, stained and sealed with poly.</p> <p>Job was completed in an expected Scheduled date. Milestones were met (e.g. floor removal in time frame estimated, installation as well). Having Mr. Cook work on other projects as well. </p> <p>You need a well balanced Contractor Mr. Cook will be hard to beat; honest as the day is long.</p> <br />"

"The work was performed as quoted and we were pleased with the results. The popcorn removal is a very messy job and the post painting cleanup that we had to do was minimal. Our ceilings are very high and vaulted and I don't know how they got that high to accomplish the task but it was done and looks 100% better. They were punctual and performed the work when they said they would. <br /> We were not present for any of the work because it was at a vacation home that was being repaired from the effects of Hurricane Irene. <br />"