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"I hired Neli over a week period for 3 different appliances, my dryer, washing machine, dishwasher, and even kitchen sink! I had a fantastic experience: 1. I fixed my dryer with Thomas' excellent remote guidance, changing the timer and the switch! Fabulous guidance Thomas, with lots of money saved! I learned a lot in the process. 2. I determined that there was no dishwasher leak and in the process learned how to check for leaks and trouble shoot for some common repair issues. It cost $40.00 but as I had some water on the floor, I was ready to get a new dishwasher. Now, I am confident that it wasn't a leak and caused by putting in the dishes in a funny manner and not a repair issue. I am using the dishwasher now again with no problem. 3. I determined with Thomas' help that the washing machine had a major problem and could have spun out of control into my wall....no question, it was time to get a new washing machine! This was a well spent $40.00--I even got Thomas advice on purchasing a new washing machine and what to look for. 4. I checked the drainage on my kitchen sink and learned how to empty out the "trap" and that most likely, I am okay, but what to swap out if I have continuing issues with slow drainage. In the end, I saved lots of money, gaining and learning valuable experience! Absolutely fabulous service!"

"Woah. Gotta love Aaron’s plumbing in GR. What a joke. Super unprofessional. Insurance fraud? Criminal activity? ??? My house was flooding and I asked them their professional opinions which they failed to give me, I asked them what they steps would be which they could not say, I asked them for a quote, and they just ignored, ignored and ignored? I‘m not really sure what their talk consisted of after looking at the damage to my basement, but clearly they couldn’t communicate to me about it. Unprofessionalism and laziness at its finest. the first and last time I’ll deal with them. glad I went to back to Aspen Mountain, no games, no gimmicks, no unprofessionalism of any kind. A quote, report and assistance within less than a few hours of being here. Strange. The owner , as you all can see, very clearly stated that “the water damage was undetermined”, so riddle me this… If it was undetermined then why aren’t you guys, the plumbers doing your jobs to determine the issue??? I’m not a plumber that’s why I called you! Pathetic, but yes let’s blame the customer for asking questions, right? Sounds like a classic case of the owner wanting money upfront and not wanting to have to deal with an insurance company, but yeah, I’m the criminal. ?"

"Derrick arrived on time. Came and looked at the work that needed done, explained and kept all costs up front to us. Saved us time and money, got us fixed up. Very knowledgeable in his profession. Scheduling was no problem. Definitely use him again."