Get matched with top water heater installers and replacers in Rocky Mount, NC

"Replacing old copper pipe with flex lines and valves on hot/cold water connection."

Prime Pump And Plumbing LLC is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business\n

We are a small town, locally owned business with over 25 years in the industry. We pride ourselves on our customer service, expert knowledge of the rapidly changing HVAC standards, and competitive prices. Our belief is better air, better life!

hvac

"Tim did a great job with the replacement of our water heater. Even though it was the day after Thanksgiving he moved some of his other appointments around to come to our home that afternoon. Tim and his assistant were careful to put on shoe covers in the house and to observe COVID 19 precautions. The job required more complicated plumbing since we have a desuperheater loop from our geothermal heat pump that connects to the water heater; the additional charge for this work was minimal. Tim was here until after 5:00 that evening, with the result that we had hot water over the weekend."

"After 3 weeks of living with no air conditioning, and a leaky ceiling, during which time I had 5 technicians (3 from one company that doesn't even have an option to leave a voicemail after 5pm!) attempt (and fail) to fix the problem, I finally had to get a new system. 



I sincerely hope you don't need to replace your AC system any time soon, but just in case you do, I highly recommend  Alpine Heating and Air.  Their telephone number is: 919-404-1717.  They went above and beyond customer service, and addressed my concerns, explained answers to my questions in detail re: energy efficiency, payment, warranty, etc., and did exactly what they said they would do re: installing on time.  I have a 10 year warranty for parts and labor and a lifetime warranty for the compressor.  If it breaks (the outside unit), they will replace the entire thing.



A week after my system was installed, the unimaginable happened, and my ceiling was leaking again!!!   I couldn't believe it!!!  I called them - this was on a Sunday evening at around 8:00pm - and they told me that they would send someone over right away, and they did.  I told them that this was unacceptable, and that I expected them to replace it w/a new system.  They assured me that they would do that if necessary. Fortunately, the issue wasn't the system, but the pipe in front of it, which the technician replaced.  I was still in shock that my brand new system had leaked, and I asked him to open the panel in front of the system to ensure that everything was OK.  He went back out to his truck and got his tools and it was fine.



The next morning, Alpine called me and apologized for what happened, and offered to have my ceiling fixed.  I was very surprised, and I told them that I wanted to give full disclosure, and that although it had leaked because of the pipe, I told them that I had previous damage from my other AC, but they said it was OK and that they wanted to make things right, so they sent someone to repair it (no charge to me). "

We have the experience and dedication to get the job done right! Specializing in Heating and Air Conditioning services; We guarantee your satisfaction, and we won't leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Call or click for your estimate today!

Looking for reliable plumbing and drain cleaning services in Raleigh/Durham? Look no further than DAJ Handyman Services LLC. Our team of experts is here to tackle all your plumbing needs with precision and efficiency. Contact us today for top-notch service you can trust.

"I’ve hired Perception Plumbing (Shane) twice at two separate houses to repair similar issues with the water supply lines to the washing machine. He’s quick and professional. Would definitely recommend and hire again."

"He was able to quickly diagnose that the water leak from the water heater was a result of a ruptured tank, resulting in the need to replace the entire water heater."