Get matched with top brick or stone siding: installers or completely replacers in Ryland, AL

"My fence installation was completed on 5/9/2024, so this review is 4 months after install. BLUF: Excellent quality work and knowledge. Great communication about project while in-person. Poor communication about coming and going. Unclear communication about costs throughout. Poor customer support after final payment. Will not use again. *The company* below means *Pro Caliber Fence and Deck*. *The owner* below means *Jeremiah Strawderman*. *The crew* below means *employees or hired hands for Pro Caliber Fence and Deck*. Knowledge and Work: - Mostly outstanding! - No other fencing company walked me through what would be best for my situation. - Very pleased with the crew. - A gate was installed incorrectly and needed repairs after 4 months (used different company). Pricing and Costs: - Very pleased with the initial quote. - I believe the cost should have decreased at the end, but I did not argue it because things happened during this project where I know the company lost money (Ill explain below). - Your cost may go up if material cost increases, and your cost will not decrease if they use less materials than quoted. There is no written policy on this. - My initial invoice pricing never changed. The amount of material and labor required during the job turned out to be less than the original quote, and the owner said money would come off of the labor. The total remained unchanged even after reminding the owner. Im okay with it, but its not great practice. - The company bought the wrong fence posts initially. The owner told me this was *on them* as far as cost (plus the correct posts were in the original invoice), but toward the end of the project the owner used it as an excuse for why money did not come off the total. It was a crap excuse, but I took it as meaning he was not going to take any money off and the series of events made me okay with this. Timeliness / Logistics: - Multiple things affected the timeliness of this project that made the company seem like they didnt have their stuff together logistically. - Day 1 was supposed to be post install day. They bought the wrong style of fence posts. The correct style is in my original invoice, but there was an oversight. - The business they bought cedar stringers (two-by-fours) and pickets from had ruined their stringers (two-by-fours) when they arrived to pick up the materials, so they had to repurchase stringers (two-by-fours) from another business. - During install, the air compressor for the companys nail guns died, so they had to buy a new air compressor and new nail guns. - After returning with new nail guns and air compressor, the crew had realized they purchased longer nails than intended and had to leave to buy the correct size nails. - A couple times the crew would leave without a word and come back many hours later. Communication / Customer Support: - Communication was mostly great while on site. Very friendly and willing to explain things. It lacked when off site. - Times for showing up or returning to site were rarely communicated. - When it came to communication about costs, it came across as hand-wavy/unclear/misleading. - At fence completion, the owner said to me, *If you need anything at all, please contact us.* The owners interaction with me does not support this attitude.- We agreed on a metal gate latching system versus a pull-string on my single door which was not installed after my final payment. After 4 weeks of getting a different timeframe that they would be installing the new latch and then didnt show up, there were a couple of fence pickets that could use replacing so I asked the owner if they replaced that sort of thing. The owners response was, *Its wood. Thats not on me,* and lectured me on how I got a deal on pricing and repairs cost them money instead of simply saying *no*. I got another company to complete their job and repairs."

"Although the weather was a major factor and also materials ordered, once everything fell into place, the job was done very quickly and professionally. I will continue to use this company for any roofing needs and recommend them to anyone needing any type of roofing repairs or installs."

"I can't say enough good about these guys. They really made me feel like a priority, even though it was a relatively small job. The price came in cheaper than I expected. They showed up on time, got right to work and had the work completed in a day. It looks fantastic and I have no hesitation whatsoever in recommending them."

"Jason and his team did an outstanding job. The tasks were completed in a timely manner. The Professional Home Repair & Maintenance team is quality-conscious and their pricing is competitive. They cleaned up the work site after completing the tasks. Jason and his team are my "go-to guys" for home repair and maintenance."

"Very Polite business, Excellent job of making me a brick mailbox doing a dramatic tile shower and some concrete work. I definitely would hire again"

"Incredible job! Nelson and his team arrived on time and completed the job in a timely manner. The brick looks amazing. They went above and beyond. I will definitely recommend him; I’ll be calling him for future brick projects."

We have over 55 years experience in construction. We pride ourselves on our safety, customer satisfaction, and attention to detail. Our work includes pour in place concrete, foundation, concrete footers, driveways, pour in place walls, basketball courts, decorative finishes, everything HVAC (heating and cooling), wood and composite decks, pole barns, barndominiums, wood fencing, privacy fencing, chain link fencing, tree removal, welding, re-models, and so much more. There is no project to big or small. Please reach out and see what we can do for you!

"Everything went great! Mr. Strickland kept me informed throughout project with scheduling, install process and concrete maintenance. Would definitely recommend!"

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