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"They did a great job, and they were able to fix the problem on our air conditioning."

"Everything went well. The system will go anytime, and I will definitely give them first try on replacement. I trust them."

"They had a good program for heating and A/C like for $100 they come out and check in the fall to make sure the heating is running right and again in the spring to make sure the A/C is working right. They did their job. It was cheaper than anyone else and I got 2 services. The only thing they could do better is give me free heating and air conditioning."

"Garrett and team were excellent, they provided top professional service at a reasonable price. I am very happy with my new furnace and the whole installation process. Highly recommend!"

"Definitely my go to company when it comes to my Heating and Air Conditioner! With this heat and my unit going out they came in a fast and timely manner and got straight to work! They knew exactly what they were doing and fixed my AC. Very professional and courteous!! I will definitely recommend to anyone i know and will be calling them for any future issues!"

Bonney Plumbing, Electrical, Heating and Air, has been your local, reliable service company since 1978. As an A+ rated member of the Better Business Bureau, we have worked hard to build our reputation by providing you with top notch technicians, superior products and exceptional customer service. We have serviced thousands upon thousands of satisfied, loyal customers and are so pleased to earn your referrals. You can count on Bonney for quick, reliable service and repair for your plumbing, electrical, heating and air conditioning needs.

"Air conditioning in one zone stopped working over very hot weekend.  Called three companies to get a quote on possibly replacing both zones before I spent money on repairing a 17+ year old unit.
Diamond was the first company with availability.  Before they came over to give a quote, Bob called to ask me a few questions about the nature of the problem.  He speculated over the phone of what the problem might be and what the cost of fixing it would be.
He arrived for the appointment at the appointed time and proceeded immediately to fix the unit while talking to me about an estimate to replace both zones (2 systems).  He spent extra time hunting down an electrical connection issue in the unit and when done, checked out the flow readings of the system.
$258 dollars fixed the problem.  Since I had scheduled him for a quote, he offered to remove the new part that he had just installed or I could leave it in and if I decided to buy a new system, they would credit the repair of this unit back against it.  I elected to have him leave the fix in place.
Bob quoted me an exceptionally good price per unit for a quality Lennox system.  In fact a competitor who came the following day said that he wanted to see a copy of a written quote because Diamond's price was too good.
Although I've decided for the time being to not replace both systems, I would select Diamond Heating and Air in a second!
"

"The team of four was very professional and performed an excellent job in a record period of time. Just one day to take the old furnace away, replace all the old boots and duct work and install the new furnace. They paid a lot of attention not to damage or dirty the floor/carpet. I am very happy with their performance. They may not be the cheapest on the block but it was all worthed and you only have to do that once in your lifetime."

"I scheduled an air conditioner tune-up with Roy O. Cook and Sonny came out on the scheduled date and time. He did a thorough job of testing the compressor, cleaning the coils and measuring the air flow. I have a 4-ton unit and his meter showed my a/c unit was only performing at about 2.5 tons. After cleaning the coils and making adjustments, he was able to increase the efficiency to 3.7 tons. This is a significant improvement which equates to my a/c unit performing better when the hot weather eventually kicks in. Roseville Electric currently has a program that provides a $75 rebate towards a comprehensive tune-up. Sonny did an outstanding job and I'll definitely hire them again."

"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."