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"Ken was professional. Showed up on time and was very helpful. Highly recommend."

"Fast, efficient."

"Excellent. I called Ferris Plumbing on a Thursday afternoon and left a message. Matt returned my call the next morning. After I explained the problem, Matt said he would try to get to me that day (Friday), but he may not be able to. Meanwhile, he suggested not using that toilet. He called later that day and said he couldn't make it, but would be able to on Monday. He called me on Monday morning to confirm that he would be coming and gave me a estimated time of arrival. Matt wasn't able to come himself, but two of his plumbers arrived mid-morning. I explain all of this because Matt's communication was OUTSTANDING. I always knew the status and I knew he would be arriving as soon as he could. His two plumbers were also excellent and efficient. They replaced the toilet flange and gasket, and remounted the toilet without needing to disturb the downstairs ceiling. I should mention that the toilet is the original installation of 48 years ago. The original gasket was completely disintegrated to the point that only few small fragments of it were left. They were also very careful to protect the carpet just outside the bathroom by placing a drop cloth to protect it. Their service and work was EXCELLENT. We are considering remodeling that bathroom and Ferris Plumbing will certainly be our first choice to do the work. I highly recommend (Matt) Ferris Plumbing."

"Great, as always. Sila is outstanding. We have a service contract with them for our furnace and AC and they keep them in tip-top shape. And when we have an urgent or emergency situation (heating, cooling, plumbing, electrical), they're who we call."

"Marcin was very professional and attentive. He was great at communicating and was very quick to respond. They removed an old hot water tank and installed the new tankless system. I would highly recommend his services. Looking forward to working with them again in the future!"

"great service "

"Two Heritage plumbers replaced a leaking silcock that was long in need of replacement at our home in Methuen, MA. The two plumbers did a great job, were very professional and had a great sense of humor. Very happy with the quality of work. Ted "

"Well experienced very helpful very polite and will definitely call back with my plumbing needs. Thank you Eliot and Nick "

"They were excellent "

"Ryan is a very reliable hard worker and gets the job done at a timely manner, I have used him a lot and I have never had a bad experience with him. I promise you will not regret using him "