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"Excellent customer service. Excellent finished product. West Shore Home came to install a shower in one bathroom and bathtub/shower in another bathroom. Their customer service is top tier! They took extra caution to ensure they didn’t damage or disrupt my home or other furniture as they carried their equipment in and out of the house. They encouraged me to see the progress as they worked. (Nothing to hide is always a good thing.) When I expressed surprise and disappointment with one aspect of the design, they immediately began solutioning the issue."

"The gentleman that work this business go above and beyond to make the best suggestions for they work required. This is the second time I have hired them. My sub pump went after and more rain was coming they came out with 2 hours to fix the problem. Extremely professional man. I will be er use any other plumbing business other than Pohlman. I highly recommend if you have a plumping issue."

"I have long used LONG to do all my projects around my home. Time and time again they deliver quality! Thank you Chris Reynard and Long Baths, I love my new Walk-In Tub"

"We hired Gomez Contractors for our master bathroom remodeling after seeing their great reviews on Google. I have to say that we are extremely pleased with how our bathroom turned out and how beautiful it looks. Santos and his team were extremely professional and accommodated all of our requests. They showed up on time every day for the duration of the remodel, and they provided high quality service. The company is affordable and Santos worked within our budget without charging any hidden fees. Everyone on his team is extremely friendly and we felt comfortable having them in our home working on our bathroom. We are definitely using them again for our next project. Highly recommend!"

"Professional"

"DMV were the contractors for a series of renovation projects in my home -- renovate a powder room, complete renovation of the kitchen, renovate a closet space, install a skylight, repaint several rooms and the staircase, and refinish the floors upstairs. Javier and the crew were outstanding: very communicative throughout the project, attentive to my concerns and the integrity of the house, and very accommodating with my neighbors. Javier offered many helpful suggestions for tiling, fixtures, and colors. I'm thrilled with the results -- the quality and precision of the work is excellent, and the skylight has transformed my home and my life. Perhaps the most amazing aspect of the project is that I could not be on site as I was posted overseas during the work. I had to trust Javier and his team completely to carry out the work without my hands-on presence. My trust was well-placed. They took care of my home and its contents, and the project was finished in budget and early. Javier was also super-responsive and helpful once I was able to return home. I can't recommend DMV highly enough! S. Boswell"

"Our first encounter with Len the Plumber for gas boiler repairs went well and lead us to purchase a service contract with them for the 15% discount. However once we needed actual plumbing services and after they provided their "free" HVAC annual inspection it all went downhill rapidly. As others have noted the %15 discount is a concept they don't really honor. We were charged $1100 for less than 30 minutes of work for a repair that only required one cut and a simple joint (We had already removed the drywall and trim for access) and about $30 in parts (which by the way good luck getting an itemized bill from these people). On the HVAC side they broke what was a perfectly functioning 4 yr old AC HVAC and then wanted to charge $1200 to figure out how they broke it plus whatever parts they dreamed up needed replacing. They tried to claim the capacitor was bad. BTW - they brute force discharge the capacitors on units as part of their "maintenance check", something they should never do. We had BGE come out since their info was on the installation tag on the air handler and they diagnosed the issue in less than 30 minutes finding the thermostat had been burned up by mis-handling by the Len tech. They also said they never brutalize the capacitors the ways these guys do unless there is already a suspected issue with it. That's because the capacitor could be damaged by the way they handle it at Len the Plumber. So the "free" annual HVAC check cost me 3 days of discomfort and $250. Len refuses to admit wrong doing and will not reimburse us. They got $5000 in fees from us in less than a year so they don't care if we leave because they know another sucker is just around the corner waiting to be taken. These guys should lose their license given their business practices. Stay away from them at all costs."

"Superb! My first remodeling experience. Jim Graves and his team flawlessly managed the entire process from estimate to design to demolition to "build". First rate team for every effort. Jim was engaged at every step of the way, and the foreman was experienced, hard-working, professional, and communicative. Honest, transparent & understandable pricing, and most of all - they know the work. Jim has over 40 years of experience, and it is evident in the pride he takes in his projects. Overall, great pros to work with. I would unhesitatingly use them again!"

"Extremely disappointed with this company. They do not stand by their guarantees. Did install shower in one day. Was not provided with the shower head I ordered. Calking and trim work was very sloppy. Went through the shower wall into my bedroom, did sparkle wall and left it. Shower doors have leaked and was finally told six months later that there is nothing they can do to correct the issue. Originally quoted $24,000.00 for the walk on shower, eventually agreed to $11,500.00. Completely dissatisfied with my shower. Once they get their payment, they are done."

"The service tech came to my home and did an assessment of the issue. Found the leak in the gas line, showed me where it was leaking. He told me what needed to be to fix the leak, gave me a quote, got his tools and started working. The whole process took about 30mins or less and he was done. I checked my burners to make sure the gas was flowing properly. Everything was put back in its original place and there was nothing to clean up afterwards. Great Job. I would recommend this company again."