Get matched with top water removal recovery pros in Scranton, PA

"BEWARE SCAM***BEWARE SCAM***BEWARE SCAM***BEWARE SCAM They gave me an estimate to do the water mitigation for a basement. The estimate was 17,930.47. They said it probably wouldn't be that high, and they will bill the insurance company. They billed my insurance company " USAA " 28,648.07 (10717.60 more than the original estimate). When USAA said they wouldn't pay it, they told them that they had made a mistake in billing, and the new bill was 22,577.54 , which once again USAA said was too much. USAA hired an independent 3rd party to review everything, and they would pay would be 11392.51 and they mailed a check to me for that amount. Servmate told me that this is a game they play with insurance companies. Servmate pointed out some other cost they had and USAA paid an additional 888..15 which they still wouldn't except. They told USAA the least the they would except was 22,577.54. USAA wouldn't pay, and they said they would take 18,000.00. SCAM SCAM SCAM SCAM SCAM SCAM "

"I had a poor experience. I hired this company to do a mold assessment in my apartment. I dealt with the owner. First, he requested cash or check payment only. He made an appointment and did not show up or contact me. I had to call him. In one of the rooms, the pipes above and whatever else the cause of the leak was, had been leaking repeatedly for 40 years, and the plaster constantly replaced. I was worried about mold ABOVE the ceiling on the beams and studs and not just the visible mold on the ceiling plaster and I worried it could be black mold. He did not seem to listen to what I told him and he did not use a water meter to check for saturation or a borescope or any other tools except taking a surface sample and air sample (the borescope and water meter I did not know about until after I had paid him for this inadequate job). He did not mention anything I said in the report. He was also rude and unkind and never provided me with a receipt."

"The company was very professional, and the inspector was knowledgeable and informative about the testing process. I highly recommend this company."

"Lesson learned. Always get an estimate. BEFORE the work is done. At least a digital copy. Arrangements for the project were made, with some one named Lynn, for the company to send someone to complete the work. We were quoted over the phone 4500-5000 which included a mold test. A sub contractor with an entirely different company (National Mold Company) was sent. When the contractor arrived, he stated that the job would be much more simpler than first thought. This led us to believe that the job would cost less, no. All said and done, they charged $5500. All said and done, it's almost like no work was done. The stains and the smell are still there. Only one actual board was taken upon the attic room. The ceiling in the bedroom was primed and painted but are still visible and have a funky smell. At this point I'm going to. Do what we should have done; Do the job ourselves. Just now with $5500 less dollars in our pockets. A detailed receipt was not given even though it was requested."

"job was done in a timely manner, however was not done in a professional workman like manner, Which the contract states it would be done. When the estimator came he explained what would be done to eliminate water issue. When we asked how does water get removed outside and how they would undermine stairs and walls he simple stated the installers will go over that with you when they come. The installers said they would be channeling under the step and walls, which are only 2 1/2 inch walls. The last step was also a simple channel as well. More time consuming perhaps, when you charge $3000.00 more than another contractor, homeowners are believing they are getting a professional job! They cut her stair runner instead of peeling it back so it could be glued back down. she needs replace whole runner now and company could care less including there estimator! sheetrock replacement also more expensive because took a hammer to the walls instead of saw zall,nice straight lines! also have photos."

"Very fast estimate, very fast to take look into the job, very nice courteous, we understand each other."

There are quite a few basement waterproofing companies in PA, NJ, MD, DE, VA and D.C. region but few of them have the overall experience and skill in wet basement repair that Thompson’s Basement Waterproofing does. With over 30 years’ experience, Thompson’s has the best contracting team you can find. We are not only the best in basement waterproofing, we also specialize in sump pump repair and troubleshooting, foundation repair, crawl space waterproofing and mold prevention and removal.\n\nOur philosophy and commitment is to provide the best service possible at a reasonable price. As a homeowner, you should expect from us, your waterproofing contractor, to show up on time and provide you with a FREE basement inspection and a list of recommendations for practical solutions. We are dedicated about what we do and we back it up with a warranty!\n\nAdditional phone - (877) 345-0670. Additional fax - (570) 915-6024, (570) 915-6501. Award Winning.

"They are truly the master of service. Kind,professional,knowledgeable. They showed compassion about the situation and made it better than before the disaster. Thank you again Sandy Gary Melissa Kevin Tyler and crew!"

General Contracting, major and minor remodeling. Broker for getting the best price and experience for the job at hand. Many subcontactors have over 25 years experience. References on request. Nothing we can't do to help you get your project started and completed in a timely, efficient and low cost experience.

"Mold remediation was OK, but -- their guarantee using "Calbrite" is misleading. It only applies if humidity levels are kept below 60% humidity, which is the minimum humidity level for mold to grow. Their installation of a whole house dehumifier as a complete disaster. I'm left with an $1800 dehumidifier that doesnt work. It leaks water on the floor. They also installed blowin-in insulation, which resulted in areas of the attic which are now unusable. I was not informed that ceiling fixtures needed to be isolated from the insulation, and that cat-walks needed to be installed to have access to areas of the attic that needed maintenance, such as a/c system, etc. I do not recommend Expediant."