Get matched with top water heater installers and replacers in Sevierville, TN

"Greg came on schedule and discussed the project with us. He suggested LED pancake lights and dimmer. We originally planned to put in lights on either side of the room. He e-mailed a price by the end of the day. It was a fair price but over our current budget. We really only needed the lights on one side of the room (over the new office area), so I asked Greg to revise the estimate. It was not trouble and he did not try to push me into the original quote. We agreed on the price and he scheduled the work. Brennan came promptly and even texted me when he was close by so I could put the dog in another room. He completed the work very efficiently, cleaned up everything and was just awesome really. Everything is wonderful!!! I have found my electrician from now on!!!"

"This will be a long review but these gentlemen Robert & Ian are absolutely worth it! On Friday morning, my gas water heater sprung a leak at the bottom and needed to be replaced. I called the Oak Ridge Gas Co (ORUD) and they said they couldnâ t come until Monday. 7 people (6 girls & me) with no hot water for 4 days! Next I called some local plumbers. One by one they said either theyâ d come around 6pm or they didnâ t handle gas units. Iâ m glad they were busy but I needed someone now! Next I called 2 major companies that are well known in the Knoxville area. One came, gave a 3 minute look and quoted a mid 4 figure price TO REPLACE A WATER HEATER! The next on the scene was Robert Mason & Ian (I donâ t know his last name) from TENNESSEE STANDARD PLUMBING & DRAIN. These gentlemen took their time. They asked many questions, they did a very thorough and professional inspection. They were straightforward, honest, neat and genuinely concerned about providing service, not just doing a job. While speaking with Ian, he was sharing about how much the leadership in the company truly cared about their employees and showed them tremendous respect. I found that to not only be reassuring but also experienced how that translated to how they genuinely cared about my family. The inspection took a good deal of time. They went into the crawlspace and really did a full inspection. Remember, this is Friday afternoon on Fatherâ s day weekend. When they were done, Robert showed me his findings. For those that donâ t know, many of the houses in Oak Ridge were built in 1943 so most of my plumbing is 80 years old. Robert showed me the pictures of the main pipe coming out of the ground into the house. Only God knows how it had not blown out yet, it was that corroded. Let me stop here and say that Robert & Ian were the only ones to do this inspection. Had I just replaced the water heater, the pressure* (more on this later) would have blown somewhere else and potentially taken out the furnace with the water. About the water pressure, they were also the only ones to measure the water pressure which was 100 psi when it should be half that. They also noticed that I did not have a pressure regulator or a main shut off. Important things to have in 2024 that perhaps werenâ t in 1943. When they entered the house they had special shoes for neatness and respect which was nice. Finally when they were completely done, we sat down and they presented 3 different options which we discussed in detail. There was absolutely no pressure, no sales talk, nothing except honest information and options. There is a very true saying that you get what you pay for. Tennessee Standard Plumbing & Drain is not the cheapest but there is also a difference between â costâ and â priceâ The â costâ over time will be less because they use top of the line material and they perform exemplary work which they stand behind. It turned out that none of the 3 options were attainable so Robert worked within our budget to get the vital items fixed. They handled everything. They called to get the ground marked, they dug up only the area they needed to and they put it back as best you can when you trench a yard. Another professional thing was that they were prepared. They had what they needed on the truck with them. There was no wasted time while they went to get whatever was needed. I greatly appreciated that. In the end, we decided on a 3 visit plan. They did the emergency items this visit. In 6 months or so, they will return for the 2nd phase and the final mostly cosmetic phase where my wife gets the bathroom she really wants. I would highly recommend these gentlemen and Tennessee Standard Plumbing & Drain!"

"SMK plumbing did a great job for me with a whole house water re-plumbing & main water line from the street. The team was efficient, professional, and polite. Job was started and completed in one day. They even moved the whole house shut off and pressure valve to a very easy to get to location."

"Robert answered my call at almost 6 pm Tuesday, and showed up at 8 am Wednesday, having already called the TN call before you dig crews. Despite numerous difficulties due to multiple utilities terminating in close proximity, rock hard ground having to be hand-dug, and the phone line markings being significantly off , the line was replaced and our water restored that same afternoon, Through it all, Robert kept me informed, and was courteous and professional."

"Mr Jonathan Marsh /owner responded very quickly, free estimate, answered all our questions about switching from gas to new electric Rheem Tall WaterHeater with extended warantee /10 year. Mr Jonathan scheduled 3/19/2023, right on time, went right to work installing our new Water Heater, Excellent Job, very clean taking old water heater away. Thank You Mr Jonathan, love our new electric Water Heater. Mr & Mrs Walter Mangum Sr Excellent t"

"He was punctual, polite, professional and very pleasant to work with. He did not waste time. He and his helper helped me with 3 distinct job: replacing a cracked toilet, installing a new shower head and replacing a disposal. His prices were spot-on and I will have him back to install a new vanity in my bathroom. THANK YOU Cale and Eric!"

"They installed 2 new water heaters with a circulation system to provide virtually instant and endless hot water. We went this route because our house is all electric and electric tankless water heaters arenâ t really up to the task. They also had to subcontract electrical work to supply the necessary power upgrade. We expected this to be a 1 day job, but the electrician didnâ t have everything required so it dragged out to a second dayâ ¦ meaning another day out of work so we could be there to give them access to the property. Then later when we tried to use hot water for a bath, there was only about 2 minutes of hot. Turns out the circulation system was installed backwards, so the circulating water was hot, but once the pipes were depleted, cold water was fed to the spigots. Disappointing, but to their credit, someone came out Saturday, diagnosed the problem and fixed it. Overall, mildly annoying and a bit careless, but everyone was friendly and responsive, and the end result appears to be just what we wanted."

"Gavin, arrived on time and did a great job. Would use his company again"

"They will be on my list to contact if i need a plumber in the future. This job was time sensitive and we just could not line up a time for an estimate for the job."

"excellent service for the task"