Get matched with top water heater repair or service pros in Shelton, CT

"Replaced a tank water heater, the door was too narrow so first pitched removing framing with no guarantee that it’d be replaced correctly. I suggested using a smaller sized unit based on a quote from another plumber which is the route we went. They also covered the overage for the additional cost of the smaller sized unit which was nice but if I wasn’t aware of the option I’m not sure what I would have done. They also only sent one person initially so I helped bring the old unit down and the new one up in between trying to work. Also the breaker to the hot water heater was never flipped back so I’m waiting to see how the unit performs now."

"The Sila technician spent as much time as necessary to diagnose the problem with my furnace. He explained his findings every step of the way. Communication from the company regarding service visits and arrival of parts from their distributor was excellent. The cost of the repair was reasonable. Overall, I was very impressed by Sila and would definitely use them again."

"Came early and removed and installed a new water heater within 90 minutes"

"We had a standard water tank that failed on Friday July 1. I reached out to Matt with water issues from the tank, but more importantly- to find out options for a replacement. He convinced me to go with a popular and reliable tankless system. I called him at 7:40am, the parts were delivered at 11am and Matt came by at 1pm. By 3:30pm, our new system was operational. Going into a holiday weekend - that was fantastic service!"

"I had Michael LeBlanc come over to see if my water heater was serviceable. Unfortunately, it had to be replaced. I was very happy with the quick response time and him scheduling in the replacement service right away. I now have hot water again, and recommend MTL based on this experience."

"The company responded promptly and provided courteous and orofessional service to repair the leaking pipe at a fair price"

"Matt did a great job installing a difficult water heater. It took a long time but he was able to solve the problems and I’m happy with how it turned out."

"They were very professional, showed up time. They did a great job and were very fast--did it in a timely manner. I have hot water now, so I am very happy. "

At Heritage Heating & Air, comfort isn’t just what we deliver—it’s who we are. For nearly a century, our family has provided dependable, high-quality heating and cooling solutions. Now in our fourth generation, we continue a legacy built on craftsmanship, trust, and doing things the right way.\nWith 96 years of experience, we combine time-tested knowledge with modern technology to deliver reliable, efficient HVAC services—from maintenance and repairs to full system replacements. Every job is handled with care, precision, and pride.\nAs a family-owned and operated company, we treat every customer like family, offering honest recommendations, transparent pricing, and service you can count on. We’re proud to serve your neighborhood with the same integrity that has defined us for generations.\nAt Heritage Heating & Air, your comfort is our heritage.