Get matched with top water heater installers and replacers in Shipman, VA

"Excellent communication. Arrived on time. He would not wire the water heater, so we did the wiring to the breaker box ourselves. He did a great job with the install to the tub. He also fixed a leak he discovered for another $150+. The entire project was very expensive, but I got two estimates and they were the same - but the other estimate included the wiring."

"Quick, thorough, and candid replacement of water heater."

At Robertson Electric, we're proud to serve our community, and we look forward to keeping you comfortable for many years. With a dedication to excellence and customer satisfaction, our professional team provides award-winning service in heating, air conditioning, electrical, plumbing, and indoor air quality in Charlottesville, Virginia, and surrounding areas.\n\nOur founder, Bill Robertson's vision of delivering exceptional service at a reasonable rate has guided us for over 50 years. As one of the largest full-service companies in the area, we take pride in serving long-standing customers, ensuring their homes are comfortable year-round.\n\nWe believe in customer service, guaranteed satisfaction, and a commitment to quality. Our expert technicians handle every job with precision and care to ensure the best service and customer experience possible.\n

"Outstanding response to failed water heater on Sunday afternoon. While water was now heating, noted a leak in the heater which would result in a future failure. I chose to replace the water heater. Mr. Thurston had the same item in stock. Delivered new and replaced the old heater in less than two hours total."

"identified the problem quickly.  did a great job in fixing and then installing a preventative solution
"

"Toilet was checked and could not be repaired. Was replaced promptly and at a fair price."

"We have a long history with VPS, so Robert was a natural to do this job for us. The work involved several visits over the course of a month or more in coordination with the general contractor who was doing the renovation work and electricians. The work was done to a very high quality standard, as Robert knows his business well and has very high standards. He's also very friendly and a great communicator - when you can reach him. The difficulty in working with VPS is that they are so busy that telephone calls, texts and emails often don't get returned for days, and there were several occasions when VPS didn't show up when they were scheduled to, with no advance notice. This was incredibly frustrating to us and to the general and subs who have to stop work or redirect their efforts when their daily plan, which depended on plumbing work having been done beforehand, was disrupted - often for days at a time. We have been willing so far to chalk this issue up to natural growth pains of a small business, but the frustration level was such that it's not certain we will use VPS again; certainly not without a clear understanding ahead of time as to our expectations regarding communication and scheduling. VPS is best when not needed urgently and for one-visit projects.
"

"He was able to quickly diagnose that the water leak from the water heater was a result of a ruptured tank, resulting in the need to replace the entire water heater."

"Service guy came as scheduled. Sent his "service" requirements to home base Home base calls back and lists, a very long list of what needs to be done and a very long list of what is not covered and what each item costs. The overall cost was outrageous and they weren't willing to give it to me in writing. Everything I had to pay for was overpriced, of course! They told me my other option would be to purchase my own water heater and they would reimburse me for what there water heater would cost, but no reimbursement for Labor, building permit, or any upgrades required by the local building department. The requirements of the building department were minimal. I went to Home Depot and had them do the installation and saved many hundreds of dollars. Lesson learned, have AHS do simpler repairs that don't require municipal building department approval. Have AHS pay for the equipment, and purchase installation from a trusted local installer."

"It went really well, they did a great job. Service is excellent, real friendly and attentive with issues or questions. Respond really well and clarify everything."