Get matched with top central a/c service or repairers in Shirland, IL

"Our furnace went out the afternoon before Thanksgiving day, we called another repair place and made an appointment for Friday, they never showed up and were not returning calls. So we started calling around and got hold of Carlson's. They came over within half an hour and diagnosed the problem. The circuit board wasn't available until Monday but they had it up and running then and were reasonably priced. We will call them next time our furnace needs any repairs."

"Couldn't repair old furnace without excessive cost. Came out later thesame day gave us options with exact cost and replaced the old furnace the next morning. They werefair polite and wor j ed around our achedule. Highly recommend and will use them again to replace our air conditioner down the road."

Here at One Hour Heating & Air Conditioning of North Rockford, we're excited to earn your business! Locally owned and operated, we are known in the area for our prompt service and attention to detail. Customer satisfaction is always our primary concern, so be sure to give us a call today!

"Mr. Ferrell first connected his computer to my computer via internet and worked for quite a few hours trying to determine what exactly was wrong. The next day he continued working from his computer for several hours. He determined he would have to have my desktop tower to complete the repair. He and my son met in Huntsville to exchange the tower. He then cleaned up a lot of what was wrong and reloaded Windows 10. He deleted the D: drive which had way too much memory allotted to it. The tower was returned and I plugged it all back together and it is working better than it did when I first purchased it. I would use him again and I recommend him highly to anyone needing computer updating and/or repair. His work is warrantied and he is very personable, knowledgeable, and helpful."

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Initially things went well. A/C was not working so we called Harker.  Nice guy came out to check what we had and convinced us to replace furnace as well as the A/C.  Installation was prompt and went well.  So far, so good.  Three weeks later, on a hot Sunday, the A/C stopped working.  I called and was told there was nothing they could do on the weekend, but they'd come right away on Monday.  After we had a hot, sleepless night, someone did come on Monday and "fixed" the A/C.  He left no paperwork or info about what he did, but the A/C worked so we didn't care.  The next Sunday, hot and more humid that the last, the A/C again stopped working.  I called and the on-call guy (Jordan?) came out even though it was Sunday, since we had already gone through a "repair" that didn't last.  He found the unit couldn't be repaired and would have to be replaced.  So again, no A/C.  But he said we would be on the priority list on Monday to get the unit replaced.  On Monday we got a call from Harker saying they needed to order the part and it would take 7-10 days! They said they cannot replace the unit from inventory since Carrier will not cover that under warranty.  The replacement had to be ordered from the factory, and the factory would not ship for about 5 days.  And neither Carrier nor Harker was willing to pay for fast shipping.  So another week or more without A/C.  But that's not Carrier's problem and it's not Harker's problem, it's OUR problem.  The measure of quality and service is best shown when something goes wrong, and both Harker and Carrier come up very short on both quality and service. 

Update---after I posted the very negative review above, the very next day I got a call from Harker saying they would install a new replacement unit the next day.  And they did.  And it's been working well since.  So everything is good now. Thank you Angies List.  Nothing else was working, but a negative review here got their attention.  Too bad my original concerns were not addressed until I resorted to a public negative review. 

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"Ace Handyman Services Chicagoland did a fantastic job for me. I have them remove 2 gas, ventless fireplaces, and build a wall with a door. They also repaired and painted the walls behind fireplaces. The work was great, they got it done with in the budget, and completed the work on time. Very nice job and I strongly recommend going with Ace Handyman. Chicagoland. I'll certainly use them again for future work."

"Prompt response, polite service with explanations of the repair process throughout the repairs. No gouging on the bill either. Positive experience overall."

"The young lady that I spoke to (twice) was very pleasant. I TOLD her it was a very small job and if they were too busy, perhaps they could recommend a handy man or someone who specializes in "little" jobs. She assured me that someone would come out and take a look. NEVER happened, no phone call. Very disappointing."

Carz R' Us is a General Automotive Repair Shop. We are family owned and have the highest quality of technicians that will keep your vehicle well maintained very cost effectively. Our goal is to perform preventative maintenance rather than allowing your vehicle to have major issues due to lack of routine items. Examples are coolant flushes, transmission flushes, brake pads before they are grinding into the rotor, etc. We also offer life time warranties on premium parts, which really helps to save money long term.\nIf you live in the Harlem School District mention this and you can be entered in to our Harlem Program and always receive 5% off any service and 5% will be donated back to the selected program of the month for Harlem School District. May's selected program of the month is Band!

"CHW was very responsive to our urgent need! We filed a claim the evening prior when we notices our A/C was blowing warm air into the rooms. Then by 8AM the next day, we had a call from the service technician saying he was on his way to address the issue! CHW worked with the technician to find out the compressor was the culprit and approved it's repair! Great customer service for a family in need during the hot south central Texas summer!"