Get matched with top tile, stone, marble clean, grout, polish and maintain service pros in Smithton, IL

"While at first glance the work looks good the contractor could use some lessons on detail. Basically, CR is painting the tile with a durable, highly adhesive paint. When painting it is customary to remove from the wall fixtures that can be removed in order to paint "behind" them-- i.e. light fixtures, electrical plates, etc. CR did none of that. They merely taped over the fixtures and went to town. The result is that around all of those fixtures I can still see a thin border with the original blue/pink tile. Worse, we informed them that one of the light fixtures would definitely be replaced with another with a smaller footprint and they still painted around it so now we have a large blue border around that fixture. In addition, CR failed to properly coordinate work with the general contractor resulting in some tiles going unpainted entirely. Some of those unpainted tiles were eventually painted but not all of them. Our experience with the durability of the product is mixed. The work in the hall bathroom has stood up to heavy use. There has been very little chipping and zero peeling. However, in the master bathroom the shower floor began to peel up less than a year after the work was complete. We called CR and it came out to repair. That repair peeled up less than a year later. We called again and CR repaired it again. It peeled up again and we called again. This time I was informed that to properly repair the peeling they would need at least $300 additional dollars. This was quite frustrating given that the shower floor had never lasted more than the one year warranty. Rather than pay for a repair I felt should have been done for in the course of doing good business I made the repair myself. I stripped off all the old paint, scuffed and etched the tile, and then used a contrasting textured concrete paint to refinish the shower floor. I looks much better and thus far has stood up much better than the original work. Overall, the quality of the work could be better as well as customer service. The product seems to be good if applied properly."

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We had a yellow cultured marble roman tub, which had a large step (which was dangerous) to enter the tub.  We removed the step, made a wood side panel for the tub, retiled the floor area where the step had been, installed marble around the top of the tub, and then had Miracle Method spray the interior of the tub to make it white.

Bob came to bid the job and provided very complete prices for the different options we were considering.  Very professional and a wealth of information.

Cory was our technician.  He was excellent, fast, on time and meticulous.  He explained everything, and was excellent at protecting the surroundings.  We are so very pleased with the result.  He is a gem!

Thanks to everyone at Miracle Method!

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"They could have completed the job completely. They took pieces of it apart but they did not put those back together. I had the son of the maintenance guy put them back together. I'm just complaining about the completion of the whole job but the quality, workmanship, and everything were fine."

"Tim did a great job dealing with the challenges of installing a carpet runner on a 145-year old staircase.  None of the steps were the same size and most of them unsquare, missing part of the nose, etc. etc. etc.  He was able to navigate those challenges and complete a beautiful runner installation.  This included having to cut the carpet around a huge bannister post at the bottom of the steps, it all turned out great.  We don't anticipate having any new carpeting put down, but if we did, we would certainly consider using Hampton again.  Anytime someone asks who did our runner, we will certainly give positive reviews of Tim and Hampton Flooring.
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"Awesome. No seams sowed. Cleaned up after themselves."

"Did an excellent job. Easy to schedule. Arrived on time and finished quickly. Did very thorough job, got all the stains out. Technician was very courteous and professional."

"The entire experience with Josh Dunn and his team went extremely well. I had another contractor over to look at the space, and his estimate was 30k, he really had no good ideas for what to do with the originally awkward layout, and he advised that I should move my two kids (ages 1 and 4) out of the upstairs during the remodel. Josh walked in and immediately envisioned what to do with the space and came in with a lower estimate. He and Mike worked meticulously, controlled dust, and cleaned up every afternoon before they left. They did any and all sawing and tile-cutting outside. My baby took naps in the basement, but both my kids slept at night in their own beds in their rooms, and I never worried about dust. Josh and Mike are polite and professional, keep you informed of the process, and are also very good at what they do. No drywall seam is visible, no tile is crooked, and the paint job is extremely clean. Our remodel was extensive enough that we needed city (Richmond Heights) permits, and that required that separate electricians and plumbers do that work and that everything (electrical, plumbing, building) be inspected two times. All of that slowed things down, but Josh and Mike communicated so well and kept everything so neat that I had no complaints. They also subcontracted out to workers who were as nice and professional as they are. I will have Dunn Home Improvements do any home remodeling project, large or small, that arises in the future."

"It went great. They did a good job and we love how the tile came out. It was easy to work with Dennis and James."

"The quality of work was excellent, clean, neat, they come when they said they would, and they did a good job."

"Email communication was hit-or-miss.  Sometimes I would get an immediate response, other times weeks went by and I didn't get a response until I prompted them for an update.  The installer was polite and professional but several of the trim pieces were damaged on installation and the fit and finish is not great.  It took over a month to get the damaged parts replaced and one of the replacement parts is also damaged in the same location as the first piece.  It's not noticeable enough that it's worth taking another day off work to have it replaced again, though.  The caulk lines are not very even, the drain is not centered in the floor of the shower, and the trim piece around the shower handle is off-center as well.  I will admit that I can be fussy about these sorts of things and these may not be issues for other people but it's bothersome enough to me that I wouldn't use Re-Bath again.
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