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"Excellent service. Kevin came and assessed the problem. He provided me with a quote that seemed very pricey at that moment in time in comparison to other quote I got earlier from another plumbing company, who gave a quote without opening it up. After seeing the amount of work it took almost the whole day, the price seemed reasonable. Apparently they didn’t make the part anymore, and the replacement part didn’t fit perfectly well, but he got it to work at the end of the day. But there was no hot water the following day when we took a shower so he returned and spent another half day to get it to work. I really appreciate that he came by immediately to rectify the problem and complete the job. "

"Called office to get on schedule and was able to get appointment same day. Office staff was lovely over the phone. Plumber arrived and assessed my kitchen drain line issue. Clarified all my questions and was able to come back the next day for the repair. Would call again for any plumbing issues."

"Jake was very knowledgeable and knew what the problem was right away and took care of it! He did a great job! I will use him again if needed!"

"Prompt service on time polite explain everything to me and clean up after his job ."

"Very good company, great service and always on top of everything would highly recommend to anyone!!"

"No comment"

"Very professional, very quick ,very clean"

"Way to pricey for the level of work preformed. He's Charged and independent plumber and charged me $275 to twitch out a cartridge plus tye cost of the part. Finding out the steps were; unscrew the handle, turn of the water using the shut off valves in the pipe, unscrew the cartridge, replace cartridge, turn on water, and screw handle back on. He charged me $275 for labor and the part was only $130. Definitely extortion pricing. When I asked why was labor so much he saif because he had to go to two place to find the part and he's working on a Saturday. He's like a taxi, kept the meter running while driving around to get the part and he seemed to be under the impression that I forced him to work on a Saturday. I will not use again and I do not recommend. He should price fair by the level of difficulty of a job and not just by what he feel he is owed."

"Amazing. On-time. Was able to give me an estimate through texting and sending photographs. Huge time saver and very professional service. Water filter works great!"

"Terrible people. DO NOT USE. I had my water main line burst at my house and the folks at drain right where in the neighborhood, identified a problem, and knocked on my door. My pregnant wife was home at the time of pipe bust, but was initially unaware of the issue as water was still making it to our home. At first we thought this was a godsend, nice workers who identified an issue wanted to help, how lucky are we. They kindly shut off the water to the house and asked my pregnant wife, who was freaking out by the amount of water shooting out from burst pipe, to sign an authorization form to do work. She was so grateful someone was there to help she happily signed the slip. I was grateful someone was able to help my wife while I was at work. The problem started when I noted what she had signed.. They charged me $341 for a visual inspection. They identified the problem as a tree root that struck a pipe (which was not what in fact happened) and wrote 2 appraisals for solving the issue. The fist solution was replacing the galvanized pipe with another galvanized pipe for $7500. The second was to re reroute the sewer line to our house with copper piping, estimated at a whopping $11,300. I tried to call manager the evening of the pipe bust schedule an appointment as the water was shut off to my house. No response. In fact it took the manager a week to return my phone call to schedule the job, which I had bid out and already resolved. I was recommended a plumber to get a second opinion, and he came promptly and re-routed the sewer line with coper piping for less than half what Drain Right was asking for the job. I have been trying to dispute this invoice with Drain Right for months because its my belief they initially took advantage of my pregnant wife and there terrible service, and instead of returning my phone calls they sent my bill to a debt collection service. What horrible service by a terrible business."