Get matched with top thermostat installers and replacers in South Shore, KY

"The service was excellent! They arrived to pick up the vehicle a day earlier which was great. They delivered the vehicle right to my daughter's door and found a side street to unload. The service was delivered within the time frame given. All of my questions were answered via phone or email and the paperwork was seamless and the price was very reasonable."

"Brad, was polite and responsive  to any and all questions I had concerning my A/C units and what was being done.  I initially called them on Saturday and set up an appointment for the next Monday.  Temps on  that Monday were well above 95 with heat index above 103.  Unit had bad and leaking capacitors.  These were replaced.  Before any work was done I was informed of cost of replacement items.  He got the unit up and running but, suggested that I should have a leak test done on the system.. While Brad was there I phoned their office and set up the test for the next day. <br /> On the next day, Brad again was the fellow lucky enough to have to climb into the attic to check out the air handler, etc.  I felt for him.  it had to be 125 or 130 degrees up there.  Some leaks were found near  the outside unit at the valves.  I was again informed of replacement pricing of the valves.  My decision at this time was not to replace them as I would have about 1/2 the cost of a replacement A/C unit by the time this work would have been completed along with the amount spent on the previous day.  I am aware that my units are at or past their usefulness, they are 25 years old.  Brad put a type of sealant on the valves to slow down leakage.  This will give me some time to make a decision as to replacement of my aging units.  I also requested PM on the larger down stairs unit.  This was done, at an additional cost, and all seemed to be fine, there. <br /> I have no complaints on the work that was done and the manner in which it was done.  That being said I must enter my own personal observation here.  Accurate Heating purchased the smaller business that installed and serviced my HVAC for several years.  It seems to me that some of the personal touch that went with the smaller business has gone away.  Being a larger company means that some of the one on one service is left behind.   Although Brad did a great job, it just seemed that each and every thing had a dollar sign attached to it.  I know it is not him personally... it's just business.  Case in point, when the old company (Humble) was called for annual PM on our units all were checked for one price.  This time, since I requested a secondary inspection of my other unit, there was a charge for it, over and above the initial service call.  I would have thought this would have been done  as a part of the service, since they were at the location, any way.  <br /> As I said, all work done by the tech. was done in a professional  and polite manner, and in a timely fashion.  My only complaint is that I seem to have lost the personal touch that was a part of the past. <br />"

"Lee worked with us and was able to get the dishwasher out and back in again without any damage to the dishwasher or the cabinets. in fact, he was able to get the dishwasher re-installed better than it was installed the first time. (by Lowe's)."

"I had previously contracted with one of the big box companies to replace a hot water heater that had quit working in one of our rentals.  They failed to show up.  I canceled that contract and called Landon.  Because the person living in the apartment had no hot water, Landon said he  would make time to complete the job that day as he considered the situation an emergency.  We were very grateful for his caring nature.  Landon brought the new hot water heater and he and a helper installed the until that afternoon.  The space for removing the old unit was very tight.  The trim and dry wall had to be torn down in another apartment during a previous install.  We told Landon we understood that they would probably need to do the tear down and then repair the damage in this one as well.  Landon and his helper worked and struggled until they got the unit out with no damage.  There was hot water flowing when the tenant returned that evening.  That is about as good as it gets!"

"Bob found it quickly, fixed it and will be returning as the plumbing was not attached close to the floor above. He is going to put in plastic plumbing from the second floor baths. We also had furnace problems. Found out we had very low co2 (detectors did not measure it), many other things. Replaced the furnace and when they took it out, many items were rusted and not working. He showed us that even if he fixed what he could see, it would not have worked efficiently. So now we are happy."

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"Looked super, but four years later it has been falling apart despite annual weatherproofing treatment. Stones falling off side of house. Etc. He's a Christian man. But he hired in my opinion cheap unexperienced beginners for my job as I have learned since the work was done. In my opinion the job had serious problems."

"Excellent job from beginning to end. Very quiet and courteous crew. I love my new bathroom! Bill also built an outside storage building for me within three days of beginning the work. It has a concrete floor, and the exterior of the building compliments the exterior of my home very well. When I need remodeling work done in the future, I will definitely call Bill's Custom Home Services! <br />"

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