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"Todd Yates was pleasant to deal with and worked with us to get the right windows for us!"

"Quick response, free quote, scheduled two days later and done in one day!"

"Andrew did a great job putting together my TV stand. On time, fast, and professional! Looking to book for future home projects."

"I contacted Mr Handyman from Angie's List around June 25th 2024. Mr Handy sent me a quote on June 26th for $3360 for 2men and 2days to complete the job of building a sunroom at my home. I excepted and scheduled a appointment for work to be done on July the 1st. Mr. Handyman called me on June the 28th to reschedule for July the 2 2024. They showed up on the 2nd worked 5 hours and come again on July 3 2024 worked for 8 hours. Job was still not completed. I called the company on July 8 2024 to find out about completed the job, I was told that someone would be out on July 10 2024 no one showed. I called the company around 9am on the 10th I was told that someone would be out to complete the job on July 11 2024. No one showed or called on July 11 2024. I called the company on July 12 2024 I spoke with the Owner and he said he would have someone out on July 15 2024 between 8-10am. The contractor came out on July 15 2024 worked 3 hours and told me that nothing could be done about the leak in the roof or the stripped door handle and missing screws. I called back to the company talked to the owner I offered to send photos of the job he refused to accepted. I have not talk to or received any call about rectifying to problem. I would like a refund of $1491 to hire another contractor. I do not trust this company to do the job correctly."

"TLDR: pressured sales pitch, very expensive, sloppy work, and a month later they have stood me up 3 times and not fixed any of their mistakes. Here was my experience with PHRG. They have an excellent sales team. They probably exaggerated any minor issues we had with our roof, but we knew we were due for a replacement. They have an extensive sales pitch about the training their crews receive, the materials they use, and their warranty. They were able to offer roof intake ventilation which I needed and didn't have time to do myself. Their sales rep was knowledgeable and it seemed like they were selling a quality product and service. A few red flags during the sales pitch - they don't have their own crews. PHRG sub contracts out roofing work and they are really just a sales office. Red flag #2 - they told me they would install ventilation whether or not I already had it. Adding additional ventilation to a properly ventilated roof is unnecessary and not correct if your intake and exhaust ventilation is already proper. This should be a dead giveaway that they are just up-selling things you don't need. Red flag #3 was the classic high pressure "if you don't sign today" tactic, and then dropping %15 off our price when we said no. They day of the install, the crew showed up 2 hours early with absolutely no warning and in a van marked for a completely different roofing company. The foreman barely spoke English and seemed to be the only one of the entire crew that did. Halfway through the install I had to remind him to remove an old vent and cut another hole for a new vent. I was extremely clear about these requests with the salesperson. After my reminder they still left the new vent completely disconnected inside my attic and used the complete wrong style vent. This vent connects to my kitchen range hood and they used a vent meant for attic ventilation which lets outside air into my kitchen! There are numerous shingles that have not sealed, have very obvious gouges or tears, are missing asphalt granules, and left an exposed nail un-caulked. They did not block off my gable vent after the installation. Leaving a gable vent open with eve and ridge ventilation is improper. So, they either don't know better, or don't care about proper attic ventilation. When installing the counter flashing, they failed to remove old caulking and used clear (not color matched) caulking instead. Apparently they are required to use this specific caulk by GAF but it was installed very sloppily and sticks out like a sore thumb. They spray painted several of my vent stacks without asking me. The paint is runny and looks absolutely terrible in addition to getting over-spray on the shingles. They also scratched my brand new vinyl fence with their wheelbarrow. They later fixed this with some paint thinner when I pointed it out, but there is a theme of carelessness here. At the end of the day I refused to sign the completion of work paper. They have scheduled and failed to show up on 3 separate occasions to fix their install! Total waste of time and money."

"He was on time and the video estimate was exactly what he charged. He did excellent work, and I will be using him again"

"Job well done, very pleased with everything. Highly recommend you will not be disappointed."

"Had a couple windows installed on Tues. June 20th. The screen on one was ripped, the installer said they would put a order in right away and have it out this week. There was no signoff's on work. Some of the caulk jobs around the windows are a little sub-par for my liking. Not the best quality work. Called the office for clarification on when my screen would be here this week. They had no knowledge of it, and it had to be ordered. Now it'll be July 8th before they can get out here. Had used their competitor (Hansons) for my last house. The comparison between the two is much different. Will probably go back to Hansons for the rest of the house here."

"Excellent, no problems. My car was new the first year I used the service and there has never been any damage during the transports. The men picking up and delivering the car have always been pleasant and cooperative. Both Ely and Guy at United Transport has been highly responsive to my needs. I would highly recommend this company."