Get matched with top drain line breakage camera locaters in Reno, NV

"Posted my request on Saturday, received a call on Sunday, and had a tech on site Monday afternoon. He came knowledgeable and prepared for the job and, once he found a suitable replacement for the pump, had the system up and running in only a couple hours. He bolstered my self-esteem in pointing out the joiner that I couldn't get to budge was cemented in place by the installer. Reasonable price for replacement, as sumps are expensive, and he even rolled my hose back up after we used to prime the pump. Service oriented team!"

"Mike and Aiden came to clear sewer line from clean out at house to the front of our yard. They ran the camera through and found tree roots in pipe. They ran the pipe several times pulling roots out of pipe. Both Mike and Aiden were very professional and knowledgeable about their work. Will use Riley Plumbing the next time I need work done. "

"I apologize for the length of this review, however, I wanted to include enough detail that I hope will help anyone in need of this service circumvent the issues that we encountered and had to find out the hard and expensive way. Unfortunately, we had to learn the hard way/go through a couple of not so professional or honest companies before we found these good ones. It took a bit of research and homework but was worth it in the end. I hope this information will be valuable to others who find themselves in this situation. Scott from Jackrabbit plumbing was excellent. A real professional; he/his truck was well equipped... he had every tool, piece of equipment he needed (unlike the first 2 plumbers we brought in who didn't even have a ladder or maybe didn't want to get it off their truck). And most importantly, as it says on the side of his truck... he was HONEST! Rate and travel charges were fair and reasonable. When he accidentally broke a piece on our washer, he said he would either turn over to his insurance or come back with the part and repair it... a real class act. We were referred to Jackrabbit by American Leak Detection Service from Stateline, NV, who also was excellent, btw. It was nice to have a more "scientific" approach to finding the leak, e.g. they used the inert gas helium to pressurize the system and a helium detector to hone in on the specific area with the problem vs. cutting open all of the walls and spraying with a soapy solution as had been used/recommended by the others who diagnosed/quoted the job. They found the leak within an hour of when they arrived. Fyi, Scott indicated that he also had a leak detector which used CO2, similar I imagine to American Leaks Helium detection which also may have been a viable alternative. Evidently, a professional plumber has this in his tool bag/has the capability to do smart detection as well. He did use CO2 via a tank he carried with him to pressurize the system, which probably aided him in confirming the leak as well. Again, he was well equipped and very professional. Unfortunately, we had two other not very professional (or honest) plumbing companies come in and used the "soapy water" "old school" approach using only compressed air to pressurize the system, opened our wall for no reason, tore apart our fireplace, and were no closer to finding the leak than when they started not to mention left a gaping hole in the wall, a huge mess in our living room, and were very expensive for basically achieving nothing. And, they wanted to open more walls and recommended cutting/capping pipe to find the leak; I'm sure this would most likely have been the most expensive approach which worked out well for them, not so well for us. We figured that there had to be a better way. Btw, I will be posting appropriate reviews of these Angie List A+ Certified/A rated providers (Ha! Very misleading and not reliable at all!) re: what I thought of their service and character; see Angie's list and/or Yelp for these reviews. Scott did use soapy water to confirm the leak, however, didn't have to track the leak that way or cut pipes to isolate the issue as he was informed as to where to look vs. the approach that recommended by our first 2 plumbers diagnosis. I still have to wonder why these other plumbers couldn't find the leak (it was a significant leak) with the soapy water as it evidently was easily identified by Scott when he used the soapy water (albeit, Scott did know where to look, however, he indicated it was very visible even with soap and water!?). It would appear they just wanted to spend as much time as possible just "looking" for the leak; might as well tear out a few walls while we're at it, right!? It's all billable!? We have a slab floor, so all of our pipes are in the attic with drops to each area requiring service, e.g. kitchen stove, dryer, etc. The leak was in the 90 directly above the dryer which should have been one of the first places it should have been found... fairly easily. Jackrabbit/Scott was then able to confirm the source of the leak; he came right in, confirmed the issue and fixed it promptly. There was minimal invasive wall cutting; he cut into the wall only for what was needed, had the right too to cut the wall, and did a clean cut which will be more easily repairable. Honest and professional. He even had his own ladder... imagine that! We will use Jackrabbit for all of our plumbing needs in the future."

"I don't know what I would have done without them. Mike is my plumber. Totallt professional and knowledgeable. I did not know what a tankless water heater was!! Mike explained it and installed it. My adult son was totally impressed! Now my son wants to be a plumber!!"

"The only reason everything is not all 5's is because how expensive the job was. They had several different finance options and I was able to choose one to fit my budget. Other than that, everything is great. The plumber was extremely professional and would take the time to explain things to me. Also had a drain repaired under the house and a pressure regulator installed. I also had Robert Q. He is top notch."

We are committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests and make their concerns the basis of our business.

Plumbing

"they did a professional job and gave a fair price. "

Established in 1939, we do residential HVAC and plumbing the right way, not the easy way. At Goettl, we are total home comfort solution providers, enhancing the quality of life in the communities we serve. As Sadie Certified professionals, equipped with cutting-edge tools and technology, we deliver a superior customer experience, one home at a time.