Get matched with top window a/c unit service or relocation pros in Stacy, MN

"My 33 yr old HE Carrier furnace finally gave up. It was a part that would cost over $1000 to replace. At that point, the repair tech suggested I might be better off to put that towards a new unit. I might add he was not pushy in any way, merely making some common sense suggestions. He did locate the part and did offer to do a repair, but economically it didn't really add up. He offered to contact a rep who could be at my house that afternoon (on a Friday). He did show up promptly, we reviewed my options, and settled on a Bryant unit to complement my new a/c unit (also done by Pronto). He told me the installers would be present at 700am on Monday, and they were. The installers were timely, conscientious, friendly and professional. They were also very clean, covering my tile entryway with a cloth, and all of my exposed carpet with plastic, and I didn't have to ask for that. On top of that, they wore shoe protectors as well! The install took about 3 hours, and we were ready to go. They even added a return for the unit at no extra cost. I have to say, I don't write many reviews, but this is one company I wouldn't hesitate to recommend. They take a complex decision and make it really simple and uunderstandable. They never apply selling pressure or steer you towards a unit you don't want. They answer their phones promptly, and keep you up to date with text messages all along the way. The repair tech even reduced the price of my new furnace by the cost of the service call (which I did pay). All in all, my experience in replacing my a/c and furnace units could not have been less stressful, or more professionally handled. More service companies should run their business like Pronto. Highly recommended."

"Great customer service ‼️. The service tech sent was/is absolutely awesome ‼️. Their install of my unit about a year + ago was flawless !!! They answered my questions & concerns in a quick & respectable manner ❗. I would recommend them , no question about it ‼️❗‼️"

"Replacing the washing machine wall box valve went well. Dave went over what he needed to do before doing the work. Dave was very friendly and courteous. Dave arrived on time, prepared to do the work. After original task was completed Dave asked if we would like anything else looked at while he was onsite. Dave did an excellent job for a fair price."

"Excellent service, very fast response to my request for service, picked up laptop, diagnosed issues. Initially thought it was an OS update issue but the hard drive had failed along with other components (including 'CPU). Because other components were involved, a new solid state hard drive was put into a laptop with a working processor - same type CPU as in the failed unit. The laptop was repaired and returned in less than a week. This company picked up and dropped off the laptop (driving from Huntsville, AL (about 60-70 minutes)-- great service in this covid environment. I would recommend this company to my family./friends and will use again."

"Service person Joe did great work. He is confident, interested in the work, understands what he's doing, and is able to explain what he's doing. He took the time to let me know just how to think about the unit even though. I couldn't ask for more. If you want to gain some confidence in your central air unit, I would guess that "rejuvenation" is the package to go with."

"I needed this work done fast to accommodate a new washer and dryer that was arriving in a few days. Mark answered the phone on the second ring, came by and looked at the project the next day and was able to starting working on it right away. It was a 2 day project and by the time the other plumbers I called finally got back to me,  Mark was almost finished!  He is very knowledgable and advised me on a freezing pipe situation as well. He is very customer service focused and understands that if you are calling a plumber you probably want to speak to a plumber vs. voicemail. He was recommended to me by a neighbor and he will be the first plumber I call from now on.
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"They are very responsive. I've been satisfied with their service. They are professional."

"Service was within the usual window, and was excellent-focused on work, respectful, answered my questions clearly and was helpful about source of problem with our dishwasher.  Very helpful"

"The company was very responsive when I asked for the service to be refinded.

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"Word class service! From the lady in the office to the service guy that came out."