Get matched with top window a/c unit service or relocation pros in Steilacoom, WA

"Would highly recommend Green City if you need your furnace and/or your air conditioner replaced. Although there was a bit of a snafu with the initial consultation, Jeff, the owner made things right. He personally came down to assess our residence and current units and provided a competitive bid in the matter of days. Throughout the entire process there was excellent, timely communication both via email, text, and phone calls. The entire installation crew including Alex, Devin, Robert, and Murphy were professional, thorough, and efficient. If you want to support an excellent, honest, and professional, family-owned business with superior customer care you need look no further than Jeff and his team at Green City."

"They have very good service. I have used them over 25 years."

"Quote was middle of the road compared to competition, i checked 5 total contractors, but got their best unit so decent value. Workers were quick and friendly. My downside with them was when we did the quote and install everything seemed fine, but a couple days later (well after electrical was done and certified) i was called and informed that they would need to remove some emergency coils and breaker switch because my power box couldn't handle it after all. I made a request for a refund for the parts i paid for and were now being taken. I got no immediate response, this was just before summer. When my free season inspection came around, from winter into spring, i again asked for a refund. The mechanic made a call and the filter as well as a new sensor switch ( switch was needed because the unit stopped working when the seasons changed for some reason) were free as compensation in lue of refund. Took a while but was satisfied. That mechanic was friendly and competent too. I love the unit they installed and would give them a second chance, but might get my own inspection before signing off for work completion and payment."

"Great company! I met them at a home show and had them come out and give a bid on taking out my old heater and replacing with a heat pump and air handler. Jeremy came out and gave a very thorough bid with several options on compressor/air handler combo. We ended up choosing a middle of the line solution that was very competitively priced in comparison with the other bids we got. What sold me was their attention to customer service and the ratings they received. This was not a cheap system and I wanted someone who would stand by their work and work with us to our satisfaction. I am very pleased. The installer crew showed up on time and went right to work. They found some wiring issues and fixed them as well at no change to bid. They spent a long day but did it all as planned. They took the time to do a walkthrough on the electronic air cleaner and on setting up the new thermostat (it even has weather forecasts on it!) and operation of the system. Again, very happy with that touch. I am also planning on a yearly maintenance contract that extends the warranty of the system if I continue to use them (which I will) for up to ten years. Janice in the front office kept me well informed throughout the process as well, even scheduling inspections. This is a great company that listens to the consumer and does what they say they will. I Highly recommend them to anyone!!"

Family owned business with over 20 plus years experience. Heating & A/C -