Get matched with top window a/c unit service or relocation pros in Steilacoom, WA

"Would highly recommend Green City if you need your furnace and/or your air conditioner replaced. Although there was a bit of a snafu with the initial consultation, Jeff, the owner made things right. He personally came down to assess our residence and current units and provided a competitive bid in the matter of days. Throughout the entire process there was excellent, timely communication both via email, text, and phone calls. The entire installation crew including Alex, Devin, Robert, and Murphy were professional, thorough, and efficient. If you want to support an excellent, honest, and professional, family-owned business with superior customer care you need look no further than Jeff and his team at Green City."

"We feel fortunate to have found Pacific Heating and Cooling, they've been servicing our furnace for years. We always ask for Nathan, he knows our system, he likes our dogs and he is always up front about what if anything we need to keep an eye on and what the cost will be when it does come time to take care of it. We have had other technicians come out, they were fine also but Nathan we just really like. We always feel we can trust the work that has been done."

"I have been impressed with Robby Courson's professionalism, honesty, and work ethic with each home visit. Robby truly cares about his customers and take the time necessary to provide detailed information on the product. We chose Ranger Heating & Cooling originally based on customer reviews and professional courtesy. We continue to hire Ranger because of those same standards. Having experienced lousy customer interactions with many service-oriented industries recently, it is such a pleasure to be on the receiving end of exceptional customer service. Many kudos to all the staff at Ranger Heating & Cooling."

"Everything from the information about the furnace and heat pump to installation was done in a professional manner. The installers were prompt and courteous. Before they left they explained how take care of the filters and the thermostat. It was not the cheapest bid but I have been dealing with this company for many years and felt comfortable going with them. I would recommend them to anyone who needs a new furnace or heat pump."

Family owned business with over 20 plus years experience. Heating & A/C -

"you can't go wrong bringing your car to these folks for ANY kind of service;.  You are always going to get an honest answer!!"

"This review is long overdue in my praise of Washington Energy Services for their customer service, pricing and workmanship ! My first interaction was in 1999 when they installed windows throughout my house. They are still in excellent condition. I might note I called them over 20 years later to inquire on how I could repair a broken slider and they sent someone right out, charging a very nominal amount to repair it. In 2020, I needed to replace my hot water tank, and the extremely knowledgeable Christy presented several options, answering my many questions. I settled on one with a booster that seemed to best fit my needs. Finally, in December 2023, I purchased a new gas furnace from WES. I had a minor issue with a fan switch and they responded quickly to rectify the situation. Within the past two months, I seemed to be having an issue with my thermostat (something they had not installed), and the manager, Greg, came out twice with his crew to explore the problem. Today they installed a new thermostat FREE OF CHARGE! Their excellent response and customer service is beyond any company I have hired. And I particularly love that they are family owned and have been around for decades. Their employees seem to be there for the long haul, which speaks highly of the owner. I refer all my friends and family and I won't go anywhere else for services that they offer. Many thanks to the staff I have interacted with over the past 25 years!"

"They installed the product faster than expected and were very professional. I noticed after they left that my backyard was actually CLEANER. They took the time to actually pick up some empty water bottles and trash that a previous work crew had carelessly left in the yard. When they had to move items in my garage they were carefully moved and actually organized better on the opposite wall. I asked that they leave them there. The unit is working great and I am amazed at the gallons of humidity it has removed from my home. I compare this to another big name company that I used to install air conditioning in my previous home. I went with the price and the big name. But I have learned that in central air it is really the installation that matters. My previous unit failed inspection and they had to come out and fix problems. When the fan came on there was a big 'bang' from the plenum over the furnace bulging out. They had not allowed a large enough air opening to get to the furnace so there was a whistling sound. Sure, it cooled the house but you really knew when it came on. I highly recommend Mercurio's for their installation work especially."

"Scheduling was easy enough, but office contact did not seem all that knowledgeable. Technician arrived within agreed upon service window. Similar to others' experiences, base duct cleaning went well enough, but felt uncomfortable when they tried to upsell me to a 'deep clean' of my furnace."

"1st Response went over and above on service and customer satisfaction. The owner came to my home at 7:30 pm to check on our failing AC unit. He offered to bring a portable unit from his office to use until he could replace the unit. Crew came on Saturday, showed up on time with all necessary materials and installed unit and saved us from a hot 90 degree day with a cool house. When highly recommend them."