
Serving Strawberry-valley, CA and surrounding areas
In business since 2009
Free estimates
Emergency services offered
"My husband & I were interested in removing an old wood stove & putting in either an electric or gas fireplace. In mid-December, we went to Pacific Hearth & Home and were happily surprised by the size of their big selection & beautiful displays. The salesman showed and explained the pros & cons of each type and helped us decide on a gas fireplace. The hardest part was selecting one of the 'surrounds' since there were so many lovely options. <br /> A couple of days later, the owner Matt came to our home & took measurements of the proposed site as well as the length of gas pipe we'd need, etc, then promptly sent an estimate of the job - which included tearing out the old brick fireplace (with wood stove), getting the permit from the city, the installation of the gas line, and the complete install & finishing touches. I changed my mind about the color & front panel of the unit about a week before installation, but Matt got back to us with the new numbers quickly & we were able to schedule the project for the first part of January. <br /> The men who came to our home to do the job are wonderful people - D.J. and Ryan spent the most time here and they came to feel like family. I actually left a key for them to let themselves in when I couldn't be home - that was a first! They were friendly and funny and complete perfectionists - it was obvious that they took immense pride in doing a great job. They covered our floor with canvas tarps from front door through the living room & kitchen and right up to the fireplace, so everything was protected from start to finish. They also covered our furniture and ceiling beams with plastic and put a plastic 'wall' between rooms so the dust would be kept in the work area. Two other men came by for the gas line installation & to work on the drywall, and they were complete professionals & good, personable guys. <br /> At one point, a supervisor, Scott, came by to check on the progress as well as giving us tips on maintenance and use of the remote, etc. He was clearly on top of things and was determined to make sure we were happy with how things were progressing. <br /> It took them 3 1/2 days to complete the job, and I am absolutely thrilled with the fireplace. I actually got lots of tips on how to further decorate the room from D.J. It is clear that he has 'vision' and a talent for making things look good. I wish we needed more fireplaces, because the process was a joy from start to finish. <br /> GREAT experience! <br />"











