Get matched with top well pump repair or service pros in Sweet Home, OR

"The team at Shiloh is knowledgeable with years of experience. IInitial consultation demonstrated their personnelâ s experience and knowledge. Initial problem was diagnosed correctly. Technician obviously had years of experience and was engaged in the repair and addressed future concerns. He explained, and demonstrated what was going on with the well system. He did a great job replacing parts and flushing the pressure tank. Communication and coordination could not have been better. I wish every customer oriented service company was as competent as Shilo Water Systems. I plan to have them upgrade components in the well house and kitchen drinking water systems."

"Shawn arrived quickly and accurately diagnosed the problem with my well pump. He had the right part for the repair in his truck and he had the pump fixed in no time, at a very fair price. I highly recommend this company for its excellent customer service, practical knowledge and speed of service."

"The system is working great and appears to be just what we needed. It's new, so I can't really determine how it will preform long term - but comes highly recommended. 
We have nothing but good things to say about the responsiveness and professionalism of everyone we dealt with a Shiloh (i.e. the customer service person on the phone when you call, Misti, The owner of Shiloh, Mike, the salesman, Nathan and the installer, Judah).  
Two recommendations I would make.
1.  If you agree on a system - request it in writing.  The system we had installed is the top of the line system - but we had agreed upon a mid tier system to save $$.  Shiloh made it right with us and charged us the agreed upon price - but it would have been easier for them, and us, to have the system we agreed upon.  In the long run, the system installed will be a better product as it has a longer warranty and a few more bells and whistles. 
2.  If you have  new construction - have the installer come out and assess the place where it will go.  Nathan, the salesman is great and I am sure there is no one on the planet more passionate about the Kinetico system than Nathan.   However, our house was not quite finished and the tile was already installed and Nathan was a bit perplexed about where and how the system would be installed in our home.  The owner of Shiloh (Mike) actually came out and took a look and made the final determination. The install went perfectly and was super easy and efficient.
Judah gave a thorough demonstration after install and answered all of our questions.  2 days after install - Nathan came out and flushed the drinking water system for us and tested the water again.   Very very professional and would really recommend Shiloh.
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"Matthew and his team were professional, responsive and completed the work quickly. Great experience, would definitely hire them for other work as well."

"Tanner was very profesional and knowageable in his feild. Getting me a 28 gpm well about 100 feet from my house site, he installed my pump and laid my water pipe and power line over to the house site. I would recomend him to any one who needs a well dug or repaired."

"Jim showed up at my house the next business day after our phone conversation and provided a free estimate (some plumbing contractors charge to estimate a job.) My water heater was working fine, but it was about 20 years old so I wanted to replace it so as not to have to do it in a rush situation. I also wanted a shut-off valve installed on the main water line in my cellar, and a have valve added so I can drain my water lines. Jim offered some good suggestions for how to install the valves, and gave me a price that I thought was very reasonable. The following week, David showed up to do the plumbing. The work was done quickly and professionally, and I am very satisfied with the job. Evergreen Plumbing is a very good locally owned company, and I will recommend them to friends, and hire them for any future plumbing projects.
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"Vortex Filtration Inc is a excellent company with vast experience & knowledge in conditioning potable well water. I recommend Vortex Filtration Inc to design build and install their patented Vortex water system to solved all well water conditioning issues. My client had a problem for over tens years prior to the installation of the Vortex system. Once installed, the well water in the holding tank was crystal clear. Thanks Vortex!"

"We highly recommend this company! We couldn't be happier to have found such a capable company as Ecowater. They were not only prompt, thorough and clear on our initial water diagnosis but they helped to educate us as well. Aaron, in Sales, was extremely good. Part water geek part doctor he seemed genuinely interested in helping us end our water troubles, such as the orange gooey scourge that had been plaguing our system and preventing us from comfortably enjoying a shower or a simple drink. His diagnosis was spot on and we now have amazing water and being a rural property, this is important because finding competent service people let alone ones that want a long term relationship is difficult for most but as a rural home it is compounded in that most don't wish to go beyond the initial visit. Ecowater stressed that their commitment went beyond our install and offered automatic send services for our supplies which we find a smart service for our needs.

On install day, Dave and Ryan came. They were again prompt, thorough and clear on what they were going to do offering to answer any questions. They were methodical and courteous. We needed a large stainless steel holding tank filled with standing water emptied in our pump house, and though the pipe burst on Ryan showering him and the pump house with goodness knows what it was done. So that we could finally drink our water we had a reverse osmosis system installed and it by far is worth every dime because we now have the best drinking water and can stop buying bottled. The savings is huge. Our water to our fridge proved another challenge when it wouldn't work after it was connected. Dave troubleshot it as best he could but the brand was not one he was familiar with and I couldn't find the manual to assist so the decision was made to call/email in a couple of days to see if it cleared up it didn't. Now it should be noted that Ecowater chose to forgo installing the manufacturers filter parts for their own which in the end became the reason it didn't work but no worries, they fixed it! I emailed Aaron the manual downloaded from the manufacturers site and he and Dave combed it for answers even phoning French Canadian Customer Service on our behalf - now I ask what company does this? Ecowater could teach other companies about what great customer service and support looks like because they are and quot;itand quot;. A few days later, Aaron and Dave emailed us to come out with a solution to our problem. We scheduled a visit and poof! done the original equipment was installed and we now have perfect water at our fridge and ice too! Finally, Aaron gave us a free product to clean our water ring stains - it worked beautifully for sinks and shower areas. We can't thank Ecowater enough!! Great folks!

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"Called in claim on 6/18; tech assigned on 6 /19; so far so good. Claim was for failed well pump with NO water to my home with two disabled seniors. Due to heavy workload and no extra pay on weekends the tech came for diagnostics 4 days later. He verified the failed pump and tried to purchase one at Home Depot. None in stock, had to be ordered. Pump came in on 6/30 and tech arrived today, 7/1, and expertly installed the new pump. Choice has a $ 500 limit on well repair, which is 1/3 of a typical bill. That dollar cap is riduculous. On a positive note, C-Force provides expert work for Choice and would be my choice for any future work."

"AHS is ok. They cover repairs of most everything under the roof of your house. The companies that contract with them are not always the best. You call AHS with the issue, they send a fax to the repair company and give you the contact info. If they don't contact you within 24 hours, you call them. Sometimes they answer, sometimes they don't. When they arrive (usually three days or so later), they service the item. if it has issues within the 90 days, you call AHS again, they are sent out with no charge. If the serviceman decides the unit is unrepairable, AHS will allow you to choose a replacement from their listing (usually not as good as what you have) they will install and remove your old item, or give you wholesale amount to buy and install your own. Prices vary on what you want covered and what you want the copay to be, plus where you live. For me it is 49.99 per month with a 75.00 time of service order. You can have more than one item serviced at the same time under the same fee. If you have a SEAR product the repair guys are great. Not that wild about the other ones they send out. But it is a big savings compared to calling someone on your own. The cost of service is only the 75.00 copay."