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"Clayton was very punctual and demonstrated a high level of professionalism throughout the interaction. He was knowledgeable, polite, and courteous, and he clearly communicated all potential costs upfront. I would highly recommend his services to anyone in the future."

"Woke up this morning to my hvac leaking and contacted Markool. I have never used them before and was in a pinch. They fit me right in this morning and were out at my house within 2 hours. The tech stepped in the door and placed covers for his shoes so he did not track in any dirt which was impressive! The tech was very professional and super friendly. Problem was diagnosed and FIXED within an hour. The price was extremely reasonable to the point I was shocked in a good way (expecting a higher price). Anyways, I will most certainly be a returning customer. Thank you Markool Heating Cooling Plumbing."

"Mine was a small project but did require a tech to climb onto the roof and get to the top of a chimney to install a damper clip. All of the work went very well and the men were friendly and helpful."

"The job went OK."

"LP came to service my water system on 4/4/2023. The service tech indicated I had a possible issue with my sump pump as he poured water and sediment from changing my cartridge/filter into the sump pump. He asked if I wanted an LP plumber to come out and to see what the issue was. I agreed. Plumbers came. 20-minutes later they left my home and I received an electronic invoice for $550.00. They never told me what was wrong. They did not provide an estimate to replace. They did not request a signature to accept the estimate and okay to perform the work. They did not request a signature for me accepting the work that was supposedly performed. When I opened the electronic invoice, my name had been forged in 2 areas. The invoice did not list what brand/manufacturer of sump pump was installed. The invoice did not have a price for the labor. There was a $100 deduction but no reason provided. When I called LP, a was switched over to a representative. She stated they could not provide the sump pump information I requested. No reason as to why. But wanted to know if I wanted to pay my bill. I did pay, but thought more about it and filed a complaint with the Better Business Bureau. My request was simple: provide a new invoice with the manufacturer of the sump pump. It would be a good thing to have in the event the supposed NEW sump pump failed. Odd that another well known contractor who replaced this years ago, gave me their invoice with the name and manufacturer and brand name/model of the sump pump that was determined defective by LP. I still have that receipt but odd that LP, supposedly a professional company, literally refused to provide the information that I requested. LP did reach out but I did not take the call on my cell and was out the next day when they called a landline. Their rep replied was everything looked reasonable but they, LP, NEVER, and STILL HAS NOT provided the information I requested. The name of the new sump, model number, etc. that I would need should the unit fail after LP had performed the work. If the unit failed, how would I ever be able to call the maker, e.g., Kohler, and see if they would honor a warranty if it did fail. How hard would it have been for LP to honor this request? Because I, a senior citizen did not contact LP by phone, the BBB closed the complaint. Instead of requesting that LP provide the required information, they closed the complaint. Makes one feel like they were totally scammed and the reason they didn't know or want to provide the information is that didn't actually perform the work. Another senior - SCAMMED."

"They came on time. They had to do some extra work. They took their time and did a very good job. They're very nice people. There was no delay on the service because they came out to do the work the same day we called."

We are a 100% Veteran Owned Heating & AC company providing services since 2002, and still owned by the same family. With over 22 years experience, ICS is a flat rate business. Call for our rates. All sales estimates are free.

"The repair went well but the price was outrageous which included a $50 off coupon. $450 for a simple repair is at least $150 too much. The provider said that their technician was here for over two hours over two days but the actual time that person was actually in the bathroom confirming the cause and then replacing the cartridge was 45 minutes total over both days. So they didn’t have the cartridge in their van, I was told it was not a standard cartridge and so Most of his time was spent calling around to see if a local parts place had it which they didn’t so it had to be ordered (true professionals would know the local suppliers inventory and not charge me time for their own lack of knowledge) and filling out paperwork for me to sign. Get a quote upfront for even the most basic repair."

"Ron was very professional and courteous. He took time to explain what options I had for repairs. The work was done in an efficient and timely manner."

"I had an excellent experience with Outlook Plumbing and Drain Cleaning LLC. I called after 9pm on a Monday night and spoke to Joseph. Tuesday morning Sam provided an ETA and showed up exactly when he said he would. We’re so grateful they could come out on such short notice. From the beginning, Sam was courteous, respectful, and highly professional. He took the time to thoroughly assess the situation and clearly explained what the issues were, how they happened, and offered suggestions on repairs, including options to fix problems immediately, and what we may want to consider for the future. I appreciated his honesty and transparency; there was no upselling or pressure, just straightforward information and practical solutions. The repair quote was very reasonable, and his work was efficient and high-quality. I would absolutely hire Outlook Plumbing and Drain LLC again and specifically request Sam!"