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"Excellent. On time, complete job, totally cleaned up - absolutely no mess, debris or clean up needed after replacing 2 hot water heaters and several clogged drains. We have used several plumbing services over the past 22 years and Wambo Waterworks was by far the best. Highly recommend."

"We had been wanting to do this for quite some time, and then I saw a special that Angie's List was running. Anyone who has dealt with any contractor, builder, repairman, handyman, etc. - especially in Memphis - knows it is totally common for people to just not show up, or be late, never call, on and on. These guys were awesome, were in and out when they said they would be, and communicated great. After it was done, we noticed after a month or so that there was a little rust showing around the drain. I held off from calling just to see what it would do, and the tub had had a small leak for a while (which was part of what caused the problem in the first place, along with years of chemical cleaners), and when I finally called about it, so much time had passed, if they had told me too bad, I probably would have said fair enough. I mean, we're talking 7 months. They came right out and redid it and its gorgeous. It is possible because of the roughness of the tub originally it needed extra thick glaze, I don't know, but these guys are tops in my book. I HIGHLY recommend them.
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"Well, for starters, they forgot to come on the correct day.  I waited during their two-hour window until almost 2:00, then called and asked if they were coming soon.  Jay said that my appointment was the next day, to which I replied that it indeed was this day,  He looked at his schedule and said "oh gosh, it was today, wasn't it?", or something to that effect, I asked if he was still going to come and he said he couldn't because they were on an all-day job.  I asked if they could come the next day, which they said they would. My husband had taken the first day off, and now he was going to have to take another day off.  We were not very happy, but agreed that they could come do the work the next day,
When they arrived the next day, they fixed the leaks, both upstairs and downstairs, which was not very difficult, as the pipes were already exposed; they didn't have to break into the wall at all--we had already done that.  All they had to do was cut the pipe and solder the connections.  It didn't take them very long at all.  But they charged us $187. This wouldn't have been so bad, but they didn't clean up after themselves at all.  They left all the metal shavings and solder on the floor and didn't clean it up,  They were very interested in talking to us about re-plumbing our house, which was okay, but seemed more eager to do that work, rather than the work I hired them to do.   As a matter of fact, one of the first things Jay said to us was that if we were going to replace the plumbing. why not wait and fix the pipes at that time.  We had two leaks that really needed fixing and the re-plumbing job was something we were only considering.  He gave us an estimate, which we said we would think about.
In general, they were just okay, their prices seemed high and they didn't clean up after themselves. AND they didn't show up on the day THEY had scheduled to come do the work.  I was not happy about waiting for them for two hours, only to find out they goofed and had the wrong day and that he seemed rather nonchalant about the whole thing. I definitely will not use them to do the re-plumbing job, and can't in good conscience recommend them,
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"Paid cash. -----No definitive schedule initially. First startup delayed due to company ordering the wrong tile. Got the impression the company thought it was my fault until my evidence proved otherwise. Pricing of material not identified, rolled up into activity. To date unknown how much the tile cost, only that I had to pay $88.00 more for upgrade. Had to request additional shoe molding along side sink cabinets in both bathrooms at the end of the project; one would think that would come with the project. Shoe molding and cost did not come into question until I started asking about the possible removal of my base molding. Both bathroom walls were left with technicians' hand print smears. I expected to pay more due to engaging a professional company. Anticipated more transparency and made to feel conflicted in choosing Paul' Tile when I made a request into the company related to quality and pricing of the tile; I only wanted to have some written description of pricing per unit and quality of the tile I selected. Never received any descriptive correspondence on the tile in my bathrooms; only a verbal that the company uses good products and that I got a discount."

"He started working right after the contract was signed.  I was not expecting the work to start so soon but he started on the prep work. First he started in the hallway stripping the wallpaper and prepping the area to be painted. Next he applied blue tape to the areas to be painted in the dining room . He then helped to move small items from the Dining Room.  He covered the remaining furniture with plastic.  The next day  he scraped the popcorn from the ceiling mudded and applied the first coats of paint.  He would switch between working on the ceiling, to painting the hall, and painting the back stairway. By the end of the day the work on small hall and back stairway was complete.  The next day he finished painting the Dining Room ceiling.  He then started and finished painting the wood work and walls in the Dining Room.  He started and finished the door last.
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"He was very professional and courteous. He was prompt, and called ahead to let me know he was on the way. He examined what I needed done, and explained in good detail what it would take to get it done properly. I received about nine estimates in all for my project. Mr. Ray's pricing estimate was higher than several other companies who provided estimates for my project. As a result, I did not hire him to do the work. However, he did provide a no-cost estimate. Not all HVAC companies do that. He also explained to me the benefits of a zoned HVAC system, and left a very nice brochure showing the benefits of that. I may be looking into getting that done in the future."

"It was a pleasure to work with Jim and Carol from the beginning of this project until the end. They are knowledgeable, efficient, and just down right nice people. The installers were on time and the countertops look great. A few weeks after my install, I found out I needed to have larger holes drilled in to my jacuzzi tub for the installation of some new plumbing fixtures. I was informed by the plumbers that they do not perform this service and I would need to call a granite company. I called Granite 4 Less to gather information on how to go about accomplishing this and within 4 hours the installers had stopped by my house and done the job for me. I was lucky they were working in Collierville that day. I really appreciate the extra effort Granite 4 Less made to help me finish this bathroom project."

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American Home Shield uses this company. They came out and repaired what was covered and were great.  I also needed a faucet replaced. Their price was quite high to do this so I contacted another plumber on the list and they came in and completed the job for $50 less! 

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"So far when Choice Home Warranty is needed they are right trying all there mite to complete what need that I have. I call about my heating system today and they started right then trying to locate a technician to repair or as they say replace. I just know it's very cold and we need the heat very much there is small children in the home. I believe the CHW will do what they say they'll do and more."

"I really liked General because even though they already had a full schedule, they found time to fit me in, and it was quick. He did what he had to do, cleaned up, and was out the door, and everything was working again."