Get matched with top drain line breakage camera locaters in Troy, OH

"Nightmare experience with these guys -they?re extremely unprofessional. #1 Sales team didn?t inform me of all my options for HVAC repair. Promised I?d be taken care of when furnace went out in the dead of winter but they couldn?t get out to see me for another 4 days without heat. House got down to 40 degrees!! #2 Technicians informed me that what I wanted to do involving Furnace and AC replacement would be an upcharge.. management consented but they would have to come back a separate day to finish#3 On the day they were supposed to come back the never called or showed up? I was never put on the schedule. They had to come back again #4 They finally finished furnace and Ac replacement.. but I called for a plumbing issue a few weeks later. And they called to say they could no longer make it out to me? reschedule yet again! And even though I paid for their membership it?s not showing up on my account People have lives that they put on hold to take the day off of work, will NEVER use again"

"I cannot begin to say how amazing this company is. I was recommended this company on Facebook. I called and was told I would have a technician at my house at 9am. The technicians was prompt and ready to go. He went above and beyond what was asked of him. He assisted and gave me suggestions for my project and did the work I asked him to do. He was definitely a life saver helping me out with my water tank. The service I thought was going to cost a ton of money was Penny's compared to their competitors. This company will now be my one and only plumbing resource. Thank you McLean Plumbing you freaking ROCK!!"

"Responsive, quick, friendly and professional."

"Good experience"

"Evan did an amazing job! He was very professional! I had an appointment for a free estimate and they said they could do the work right then and there! Highly recommend and will be coming back for any future work!"

"I had hired PG to replace the septic tank two years ago. They seemed friendly and helpful completing the job quickly. It cost $6,000 for the new tank install. There were problems with the tank being full for the past two years and requiring pumping repeatedly. PG claimed it was just needing the filter cleaned, but that was done monthly with no improvement. After two years, they came out charging $300 to assess it again and claimed the leach field was bad, and an aerator system needed installed for $18,000. When I received 2nd and 3rd opinions stating the initial install was improper, and the tank had settled too low, PG became belligerent at the idea, stating that is not possible. They said they would come back out to inspect again and charge me for it, but would not fix anything because it was correct. They never would come back out from there. I had to use another company to come out dig the yard back up to fix their installation. The septic and leach field work fine. Do not hire PG."

We pride our company on reliability, great communication, integrity, and quality work. We are experts in our trade, and will do our best to keep you as educated as we can on your particular task or project. We look forward to earing your business! Book with us online or feel free to give us a call today.

"Mr. Brocious was hired due to a flooded basement that had destroyed my control board on my furnace. He discovered the clogged drain by noting the water wasnt draining. I ask him to give me a estimate on my clogged drain and got a ** I dont know ** He then tells me he can fix my furnace, I told him my company was coming out the next day to fix it, but the water had to be removed for their safety. He didnt have a pump when he arrived and ask me if I had one! Why would I call a plumber if I had a pump? He had to go get a PUMP! He had to buy one! Never did he mention I would be charged. In fact he gave me no pricing at all, which made me uncomfortable and I should have went with my gut feeling and told him to leave! Long story short, he pumped out the water TOOK IT UPON HIMSELF to fix my furnace and CHARGE me for it, and charged me for the pump he bought for his company and took it with him ! I flooded 12 days later, called a competitor who was out in 3 hours, I had to buy a pump, after I was charged for one from this Brocious Plumbing. My furnace was destroyed again! He hadnt cleaned the drain or called ! Run for your life with this man! He is nasty rude and creepy looking. I had a security system installed after dealing with him! The Competition had it cleaned out in under 2 hours, plus found some issue&s I needed to address. I do have my go to plumber now, but I wouldnt recommend this person to anyone!"

Todays heating/cooling systems are more efficient and use more sophisticated digital controllers for their operations. Proper installation and maintenance is important and having the right technicians and service people to ensure proper operations is critical. Bassett Services has a special process for selecting individuals who can perform the technical functions that are required to service the equipment we sell and, most importantly, interface with our customers on a very professional level!