Get matched with top gas piping pros in Troy, OH

"Nightmare experience with these guys -they?re extremely unprofessional. #1 Sales team didn?t inform me of all my options for HVAC repair. Promised I?d be taken care of when furnace went out in the dead of winter but they couldn?t get out to see me for another 4 days without heat. House got down to 40 degrees!! #2 Technicians informed me that what I wanted to do involving Furnace and AC replacement would be an upcharge.. management consented but they would have to come back a separate day to finish#3 On the day they were supposed to come back the never called or showed up? I was never put on the schedule. They had to come back again #4 They finally finished furnace and Ac replacement.. but I called for a plumbing issue a few weeks later. And they called to say they could no longer make it out to me? reschedule yet again! And even though I paid for their membership it?s not showing up on my account People have lives that they put on hold to take the day off of work, will NEVER use again"

"Had a new service panel installed at an absolutely great price!!!"

"Evan did an amazing job! He was very professional! I had an appointment for a free estimate and they said they could do the work right then and there! Highly recommend and will be coming back for any future work!"

We have the experience and we are committed to providing quality workmanship and superior customer service on all our applications. GUARDIAN PLUMBING AND CONTRACTING LLC strives to maintain our reputation as a high quality, very service oriented company with our main focus being on customer satisfaction.

"Mr. Brocious was hired due to a flooded basement that had destroyed my control board on my furnace. He discovered the clogged drain by noting the water wasnt draining. I ask him to give me a estimate on my clogged drain and got a ** I dont know ** He then tells me he can fix my furnace, I told him my company was coming out the next day to fix it, but the water had to be removed for their safety. He didnt have a pump when he arrived and ask me if I had one! Why would I call a plumber if I had a pump? He had to go get a PUMP! He had to buy one! Never did he mention I would be charged. In fact he gave me no pricing at all, which made me uncomfortable and I should have went with my gut feeling and told him to leave! Long story short, he pumped out the water TOOK IT UPON HIMSELF to fix my furnace and CHARGE me for it, and charged me for the pump he bought for his company and took it with him ! I flooded 12 days later, called a competitor who was out in 3 hours, I had to buy a pump, after I was charged for one from this Brocious Plumbing. My furnace was destroyed again! He hadnt cleaned the drain or called ! Run for your life with this man! He is nasty rude and creepy looking. I had a security system installed after dealing with him! The Competition had it cleaned out in under 2 hours, plus found some issue&s I needed to address. I do have my go to plumber now, but I wouldnt recommend this person to anyone!"

We pride our company on reliability, great communication, integrity, and quality work. We are experts in plumbing, electrical, heating and air and will do our best to keep you as educated as we can on your particular task or project. We look forward to earning your business! Book with us online or feel free to give us a call today!

Todays heating/cooling systems are more efficient and use more sophisticated digital controllers for their operations. Proper installation and maintenance is important and having the right technicians and service people to ensure proper operations is critical. Bassett Services has a special process for selecting individuals who can perform the technical functions that are required to service the equipment we sell and, most importantly, interface with our customers on a very professional level!

"Keith's quote for a 40 gal. water heater (plus pan) was less than the others I called. He came the next day, called ahead, arrived promptly, answered my questions, was professional and polite. I will call him the next time I need a plumber."

"They were friendly and very professional . They didn't seem to mind my husband watching them work. They were here on time and stuck to it til the job was done. We were pleased with their work."

"Greg came out and did the initial inspection and estimate. He had some concerns, spoke with the owner, felt the job was complicated but necessary. Bill and his crew came out a couple of weeks later. The work was not easy but they kept at it. Bill was very communicative, knowledgable and friendly. He kept us in the loop the entire couple of days they were there. And despite running into some unexpected problems which slowed their work, they came in right on estimate. I couldn't recommend them more."